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active
Official procurement procedure

Website and Customer Portal

Software package and information systems
Northern Ireland (UKN06)
Published value
£200,000
Submission deadline 22 Apr 2021, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Clanmil Housing: "Website and Customer Portal". Published status: active. Published value: £200,000. 1 published lot. Recorded submission deadline: 22 Apr 2021, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityClanmil HousingScope & CategoriesNot publishedSubmission Window
Closed
22 Apr 2021, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£200,000
Bidder Intelligence · Authority Profile: Clanmil Housing
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Clanmil Housing. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityClanmil Housing
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Mar 2021, 22:56 GMT
Last source update25 Mar 2021, 22:56 GMT
Recurring procurementNo
ClassificationSoftware package and information systems
Delivery area
Northern Ireland (UKN06)
OCIDocds-h6vhtk-029f89
What is being bought
Clanmil require a cloud hosted website and customer portal. The hosting and service contract will be for 3 years with Clanmil having the option to award a 24-month extension (3+2 years). 12 months’ notice is required for any alteration to this agreement. Current State Clanmil do not presently have a customer portal. There is a very generic and limited form feature which upon submission generates an e-mail to a shared mailbox for administrators to manually action in other systems. Digital Strategy Clanmil is at the early stages of a digital journey and wants to allow greater flexibility for customers consuming services as well as utilising staff in new ways of working. One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.
What changed
From the official release history
  1. Published value updated to £200,000
    25 Mar 2021, 22:56 GMT
  2. Status changed to active
    25 Mar 2021, 22:56 GMT
  3. Official notice release published
    25 Mar 2021, 22:56 GMT
  4. Submission deadline changed to 22 Apr 2021, 12:00 BST
    25 Mar 2021, 22:56 GMT
  5. Buyer information updated
    25 Mar 2021, 22:56 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    Clanmil require a cloud hosted website and customer portal. The hosting and service contract will be for 3 years with Clanmil having the option to award a 24-month extension (3+2 years). 12 months’ notice is required for any alteration to this agreement. Current State Clanmil’s current website is outdated and lacks a functional Content Management System (CMS) that allows us the flexibility to update and adapt content and navigation quickly to reach and respond to site traffic analytics. Digital Strategy Clanmil is at the early stages of a digital journey and wants to allow greater flexibility for customers consuming services as well as utilising staff in new ways of working. One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    25 Mar 2021, 22:56 GMT
  2. Submission deadline
    22 Apr 2021, 12:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Clanmil Housing

Contracting authority GB-FTS-10250
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published