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Published 5 Feb 2024, 14:05 GMT

Official UK procurement notice

Water Saving Services · UK public procurement notice

Official notice

Authority: Scottish Water

Framework agreementServicesNegotiated procedure with prior call for competition
Framework ceiling (notional)£1,250,000framework ceiling, not attributable revenue
Submissions closed 7 Mar 2024

What is being bought

Published requirement description

Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. The appointed supplier will assist householders interested in saving water (including householders whose initial contact relates to energy saving advice), manage communications and the provision of advice and/or water saving devices and report on the effectiveness of the campaign.

CPV: Water distribution and related services

How this framework works

From the published notice
Places
up to 1 suppliers

The lotProcurement structure

single lot · value published
Lot #1Background Information: Scottish Water is committed to providing householders and…RenewalPublished value£1,250,000

Background Information: Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. Scottish Water wishes to target water savings advice at householders who may have also shown an interest in energy saving advice. New Framework Requirements: Scottish Water wishes to enter into a framework agreement for the provision of Water Saving Advice Services to provide this service across Pan Scotland for an initial 3-year period with 5 x 1 year extension options. The details are below: The scope includes but is not limited to:

  • Developing and implementing a comprehensive engagement strategy with households.
  • Assisting households who are interested in energy savings advice and providing them with water savings advice as well.
  • Providing a call-centre for householder enquiries
  • Tailoring the provision of advice and devices according to the geographic location of the householder. [The free issue of water saving devices is dependent on the degree of water scarcity in the householder’s location]
  • Co-ordinating with SW’s appointed device supplier to initiate, manage and confirm delivery of customer orders (N.B. SW pays the device supplier directly).
  • Creating supplementary marketing materials, this may include brochures, device leaflets and promotional event collateral.
  • Manage customer feedback and complaints and measure the effectiveness of the campaign. Note that suppliers should not make unsolicited phone calls, text messages, emails or other forms of direct communication with householders. It is acceptable to advertise the advice service so long as the householder makes the initial contact. The supplier shall demonstrate expertise in water conservation initiatives, an array of effective communication methods, and an enthusiasm to encourage sustainable water usage practices among the Scottish population. The supplier shall emphasize the importance of maximizing outreach and ensuring the widespread adoption of water-saving measures to support Scottish Water’s water saving goals. Additional information: The PQQ/ITN documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage scottishwater.delta-esourcing.com ↗ and through the Response Manager section using the following Access Code: QR6M48W337
Delivery: Scotland · SCOTLAND
Extensions: 2 X 1 YEAR EXTENSION OPTIONSSecond stage: 3–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Condition of participation
    no text published
    Minimum: Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anti…
Legal form for consortia
In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • “Water Saving Services” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Feb 2024, 14:05 GMT
Last source update
9 Feb 2024, 14:05 GMT
Authority reference
SW23/CON/1461
FTS notice number
2024/S 000-004454
Classification (CPV)
Water distribution and related services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-04372e Find a Tender
Contract terms summary

All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Bidders must comply with modern slavery act and operate an ethical supply chain

Publisher note: Scottish Water will not accept the SPD. We will only accept a completed Scottish Water PQQ/ITN document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice PQQ/ITN will be evaluated. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337</a> To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/QR6M48W337" target="_blank">https://www.delta-esourcing.com/respond/QR6M48W337</a> GO Reference: GO-202425-PRO-25112371

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
7 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Deposits and guarantees

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security

Detailed submission instructions & authority contactsFrom official release

Timeline

9 Feb 2024 → 7 Mar 2024 · 2 dates
  1. Notice published
    9 Feb 2024, 14:05 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Mar 2024, 12:00 GMT

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.2.7) Duration of the contract, framework agreement or dynamic purchasing system: Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: 3 Years Initial Period with (5 X 1 YEAR EXTENSION OPTIONS · II.2.7II.2.7) Duration of the contract, framework agreement or dynamic purchasing system: Duration in months: 60 This contract is subject to renewal: Yes Description of renewals: 2 X 1 YEAR EXTENSION OPTIONSII.2.7) Duration of the contract, framework agreement or dynamic purchasing system: Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: 3 Years Initial Period with (5 X 1 YEAR EXTENSION OPTIONS

Scottish Water will not accept the SPD. We will only accept a completed Scottish Water PQQ/ITN document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice PQQ/ITN will be evaluated. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk eliminati…

Contracting authority & participating public bodies

Scottish Water

Contracting authorityWater 6 Buchanan Gate, Paul Stewart, Scotland, G33 6FBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff CourtReview body Glasgow

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria