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Official procurement procedure

Video Carephones and Virtual Care Agency

Health and social work services
IT services: consulting
software development
+2 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Norfolk County Council: "Video Carephones and Virtual Care Agency". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorfolk County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Norfolk County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Norfolk County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.9Bids / Report
15.4% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 91 active published awards; 91 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorfolk County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published5 Oct 2023, 12:20 BST
Last source update5 Oct 2023, 12:20 BST
Recurring procurementNot published
ClassificationHealth and social work services, IT services: consulting, software development, Internet and support, Telecommunications equipment and supplies
OCIDocds-h6vhtk-03ed92
What is being bought
Norfolk County has awarded a contract for the following;• Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). The infrastructure support to include the following;o Set up of devices for individual people (and dealing with any returns and recycling of devices)o Training of key stakeholders in the use of the deviceso Data and reporting on device usage• Delivery of a virtual Care agency support (non CQC regulated activity) for up to 100 people initially but with the ability to support more if demand and devices allow.
What changed
From the official release history
  1. tender value changed
    5 Oct 2023, 12:20 BST
  2. Status changed to complete
    5 Oct 2023, 12:20 BST
  3. Official notice release published
    5 Oct 2023, 12:20 BST
  4. Submission deadline changed to published date
    5 Oct 2023, 12:20 BST
  5. Published value updated to £350,000
    7 Aug 2023, 14:05 BST
  6. Status changed to active
    7 Aug 2023, 14:05 BST
  7. Official notice release published
    7 Aug 2023, 14:05 BST
  8. Submission deadline changed to 8 Sept 2023, 14:00 BST
    7 Aug 2023, 14:05 BST
  9. Buyer information updated
    7 Aug 2023, 14:05 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Norfolk County Council has awarded a contract for the following;• Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). The infrastructure support to include the following;o Set up of devices for individual people (and dealing with any returns and recycling of devices)o Training of key stakeholders in the use of the deviceso Data and reporting on device usage• Delivery of a virtual Care agency support (non CQC regulated activity) for up to 100 people initially but with the ability to support more if demand and devices allow. Additional information: The value stated in this notice is exclusive of VAT and does not take into account extra devices or virtual care calls the Council is allowed to purchase under this contract.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    5 Oct 2023, 12:20 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 27 Sept 2023, 00:00 BST · £349,640
Commercial outcome and competition
Awards
Alcove Ltd
Not published · Not published · active
Contracts
Video Carephones and Virtual Care Agency
£349,640 · signed 27 Sept 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Norfolk County Council

Contracting authority GB-FTS-7364
View buyer profile
  • Norfolk County Council
    buyer

    County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH
  • Alcove Ltd
    supplier

    09076735
    CO4 5NE, Colchester, UKH34
  • nplaw
    reviewBody

    Norfolk County Council, Martineau Lane, Norwich, NR1 2DH
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published