Find a Tender
complete
Official procurement procedure
vFire Maintenance and Support
IT services: consulting
software development
Internet and support
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Business Services Organisation I T S: "vFire Maintenance and Support". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Business Services Organisation I T S | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Business Services Organisation I T S
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Business Services Organisation I T S. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
1Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 25 active published awards; 14 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBusiness Services Organisation I T S | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published4 Mar 2022, 09:47 GMT | Last source update4 Mar 2022, 09:47 GMT | Recurring procurementNot published |
ClassificationIT services: consulting, software development, Internet and support | ||
Delivery area | ||
OCIDocds-h6vhtk-031df8 | ||
What is being bought
Alemba are the Global owner of the vFire product. Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and guarantee that the product is aligned to ITIL IT Service Management (ITSM) industry best practice. Alemba is hosted on HSCNI dedicated Servers offering HSCNI more control over the environment and the data contained within the software product.
What changed
From the official release history
- Status changed to complete
4 Mar 2022, 09:47 GMT - Official notice release published
4 Mar 2022, 09:47 GMT - Buyer information updated
4 Mar 2022, 09:47 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedAlemba are the Global owner of the vFire product. Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and guarantee that the product is aligned to ITIL IT Service Management (ITSM) industry best practice. Alemba is hosted on HSCNI dedicated Servers offering HSCNI more control over the environment and the data contained within the software product. Continuing to have support for the product and the adaptions implemented (e.g. Business Service Transformation Programme adaptions to work with other non-vFire Trusts) will ensure that IT Services will continue to run as effectively as possible. It will also mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer Service Level Agreement (SLA) targets are met via use of the vFire ITSM toolset. A core ITSM toolset forms a foundation for the move to a NHS Digital Service forecast which is likely to occur over the period of the next four years. This has been highlighted at senior levels of NHS IT Management as a core requirement that HSCNI move onto the one ITSM toolset for all HSCNI Trusts. This is beneficial for a lot of reasons in terms of efficiency, cost effectiveness and simplicity. We intend to extend the existing vFire maintenance and support contract by three years which will lead us to a point at which a new ITSM toolset should be being procured as part of the Digital Shared Services programme. vFire allows BSO ITS and Northern, Southern and South Eastern Trusts to continue to deliver an effective service using a tried and tested product. The withdrawal period for Alemba is 12 months. In two years, we will better informed and will be able to make a much more informed decision on vFire support.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
4 Mar 2022, 09:47 GMT - Award active
Not published · Not published - Contract active
Signed 9 Feb 2022, 00:00 GMT · £486,796
Commercial outcome and competition
Awards Alemba Not published · Not published · active |
Contracts vFire Maintenance and Support £486,796 · signed 9 Feb 2022, 00:00 GMT · active |
Bid statistics bids: 1 (lot 1) |
Buyer and organisations in this procedure
Business Services Organisation I T S
Contracting authority GB-FTS-5070Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleAlemba are the Global owner of the vFire product. Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and guarantee that the product is aligned to ITIL IT Service Management (ITSM) industry best practice. Alemba is hosted on HSCNI dedicated Servers offering HSCNI more control over the environment and the data contained within the software product.
Continuing to have support for the product and the adaptions implemented (e.g. Business Service Transformation Programme adaptions to work with other non-vFire Trusts) will ensure that IT Services will continue to run as effectively as possible. It will also mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer Service Level Agreement (SLA) targets are met via use of the vFire ITSM toolset.
A core ITSM toolset forms a foundation for the move to a NHS Digital Service forecast which is likely to occur over the period of the next four years. This has been highlighted at senior levels of NHS IT Management as a core requirement that HSCNI move onto the one ITSM toolset for all HSCNI Trusts. This is beneficial for a lot of reasons in terms of efficiency, cost effectiveness and simplicity.
We intend to extend the existing vFire maintenance and support contract by three years which will lead us to a point at which a new ITSM toolset should be being procured as part of the Digital Shared Services programme.
vFire allows BSO ITS and Northern, Southern and South Eastern Trusts to continue to deliver an effective service using a tried and tested product. The withdrawal period for Alemba is 12 months. In two years, we will better informed and will be able to make a much more informed decision on vFire support. |