Official UK procurement notice
Respiratory Sleep Therapy and Consumables Managed Service on behalf of Norfolk and Norwich University Hospitals NHS Foundation Trust
Authority: Norfolk and Norwich University Hospitals NHS Foundation Trust (Central government)·On behalf of: NHS Shared Business Services Limited
Sectors: Medical Devices & Pharma (33)Health & Social Care (85) Delivery: East of England (UKH15)
Published estimate£14,700,000≈ £2.9m / year · £17,640,000 inc. VAT
Submissions closed 22 Sept 2025awarded 13 Nov 2025
Awarded to Dolby Medical Home Respiratory Care Limited
Contract term 5 yrsends 21 Feb 2031 · up to 21 Feb 2033 with extensions · starts 22 Feb 2026
What is being bought
Published requirement descriptionThis contract is for a Respiratory Sleep Therapy and Consumables Managed Service to be delivered to Norfolk and Norwich University Hospitals NHS Foundation Trust.
The contract is for a duration of five-years from 22nd February 2026 to 21st February 2031. The Contracting Authority reserve the right to extend the contract up to a maximum of seven years.
The anticipated, maximum total contract value (including any potential extensions) is £14,700,000.
- No preliminary market engagement: Norfolk and Norwich University Hospitals NHS Foundation Trust published a PIN, please see the relevant details here: https://www.find-tender.service.gov.uk/Notice/029472-2025
CPV: Medical equipments · Miscellaneous health services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£14,700,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
- All award criteria
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 31 Jul 2025, 17:01 BST
- Last source update
- 25 Jun 2026, 17:25 BST
- Award evaluation window
- Submission end – 6 Jan 2026
- Authority reference
C415332- FTS notice number
2025/S 000-044933- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056aa1Find a Tender
How it was run
Official noticeRun through: SAP Ariba · Who buys & how to bid on SAP Ariba
Access & registration note: Free buyer-specific invitations
- Submission deadline
- 22 Sept 2025, 10:00 BST
- Clarification deadline
- 28 Aug 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
All bids must be submitted via the SAP Ariba portal: discovery.ariba.com/rfx/23344903 ↗
Timeline
31 Jul 2025 → 25 Jun 2026 · 8 dates- Tender notice published31 Jul 2025, 17:01 BST
- Clarification questions by28 Aug 2025, 17:00 BST
- Submission deadline389 days ago22 Sept 2025, 10:00 BST
- Assessment summaries sent337 days ago13 Nov 2025
- Standstill ends325 days ago24 Nov 2025, 23:59 GMT
- Award decision expected by282 days ago6 Jan 2026, 23:59 GMT
- Contract starts236 days ago22 Feb 2026
- Latest notice published113 days ago25 Jun 2026, 17:25 BST
Notice history
6 events · 3 releases on Find a Tender · since 31 Jul 2025- Tender notice published31 Jul 2025, 17:01 BSTUK4
- Contract award notice published13 Nov 2025, 14:07 GMTUK6
- Status changed to complete13 Nov 2025, 14:07 GMT
- Buyer details updated13 Nov 2025, 14:07 GMT
- Contract signature expected25 Nov 2025, 23:59 GMTscheduled
- Contract details notice published25 Jun 2026, 17:25 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £14,700,0001 award exc. VAT
Bids received 51 from SMEs
Named bidders 5published on the award notice
Contracts signed 1latest 21 Feb 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Dolby Medical Home Respiratory Care Limited +1 morejoint award22 Feb 2026 – 21 Feb 2031 · up to 21 Feb 2033Extensions: The Contracting Authority reserve the right to extend the contract for two-years which will take the contract to a maximum term of seven-years if the extensions are enacted. | £14,700,000 | 13 Nov 2025 | Awarded |
Contracts
Ventilatory Support & Sleep Medicine · Dolby Medical Home Respiratory Care Limited +1 more
- Signed
- 21 Feb 2026
- Value
- £14,700,000
- Period
- 22 Feb 2026 – 21 Feb 2031 · up to 21 Mar 2033 with extensions
- Status
- active
- Extensions
- Two years extension available
3 agreed KPIs: Escalations · Emergency Repairs · Clinical Report
- Escalations, All escalations, via telephone or email, made to the Provider should be answered and formally responded to within 48-hours which must include a plan and timescale for resolution.
- Emergency Repairs, Escalated emergency repairs or queries, deemed urgent by the NNUH, must always be completed with 48 hours.
- Clinical Report, The provider must provide a full clinical report based within a maximum of twenty-eight working days of request.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders | 1 | 0 | — |
Who bid
- wonDolby Medical Home Respiratory Care Limited · Scotland
- did not winPHILIPS ELECTRONICS UK LIMITED · South East England
- did not winBAYWATER HEALTHCARE UK LIMITED · North West England
- did not winPHYSIOLOGICAL MEASUREMENTS LTDSME · West Midlands
- did not winYOUR WORLD RECRUITMENT LIMITED · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- NHS Shared Business ServicesProcess contact pointProcuring entityNHS SBS supported in running a pre-market engagement exercise for this Procurement and then published the opportunity and assisted with sign posting, the tender process, moderation and evaluation was solely carried out by the Contracting Authority.
- NHS Shared Business Services LimitedProcuring entityRunning the procurement on behalf of the Contracting Authority
Bidders & participating suppliers
6 commercial parties on the notice · 2 awarded- BAYWATER HEALTHCARE UK LIMITEDBidder / tenderer
- DOLBY MEDICAL HOME RESPIRATORY CARE LIMITEDAwarded supplier
- Dolby Medical Home Respiratory Care LimitedAwarded supplier
- PHILIPS ELECTRONICS UK LIMITEDBidder / tenderer
- PHYSIOLOGICAL MEASUREMENTS LTDBidder / tenderer
- YOUR WORLD RECRUITMENT LIMITEDBidder / tenderer
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Final Version of Contract
- Technical specifications
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender