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Published 30 Nov 2023, 13:57 GMT

Official UK procurement notice

Vending Solutions 2024 · UK public procurement notice

Official notice

Authority: NHS Supply Chain (NHS & healthcare)

Framework agreement11 lotsGoodsOpen procedure
Framework ceiling (notional)£26,000,000total for 11 lots · framework ceiling, not attributable revenue
Submissions closed 25 Mar 2024awarded 20 Jun 2024
Lots 11see the lot list below

What is being bought11 lots · detail below

Published requirement description

NHS Supply Chain: Food seeked to establish a Non-exclusive Framework Agreement for the supply of Vending Solutions to Trusts within the NHS (the "Customer(s)"). via the Direct Route covering products from the following categories:

Cold Drinks, Snacks and Confectionery Vending Machines, Chilled Food Vending Machines, Hot Food Vending Machines, Hot Beverage Machines, Coffee Shop Solutions, Ward Beverage Trolleys, Water Dispensers, Reverse Vending, Smart Technology & Shop Solutions, Maintenance and Service.

The awarded suppliers will be responsible for the supply (as a result of re-opening of competition or direct award) who will deliver and manage Vending Solutions into the NHS and its Trusts for their catering needs.

It is anticipated that in the first 18 months the value of the Framework Agreement will be in the region of £9,750,000. This is based on the Trusts currently using the NHS Supply Chain: Food's framework.

For the full 48 month term (if extended) the anticipated value of the Framework Agreement will be in the region of £26,000,000.

CPV: Drinking-water piping · Food, beverages, tobacco and related products · Installation services of beverage-processing machinery · Machinery for food, beverage and tobacco processing and associated parts · Vending machines · Vending-machine ingredients · Water coolers

How this framework works

From the published notice
Bids received
21 bids on the busiest of 9 lots · 31 suppliers appointed

Lots and requirements (11)Procurement structure

11 lots · 9 with a published value · evaluation weights differ by lot

Every one of these 3 lots carries the same published figure, £3,900,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Cold Drinks, Snacks and Confectionery Vending MachinesAwardedRenewalPublished value£6,500,000

This lot will cover Cold drinks, Snacks and Confectionery Vending Machines including but not limited to Cold Drinks Vending Machines, Snacks Vending Machines, Cold Drinks & Snacks Combination Vending Machines and Iced Drinks Vending Machines.

The value for the first 18 months is anticipated to be £2,437,500 and £6,500,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 month · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #2Chilled & Hot Food Vending MachinesAwardedRenewalceiling above

This lot will cover Chilled & Hot Food Vending Machines Including but not limited to Chilled Food Vending Machines, Chilled Food refrigerated pods/lockers, Hot Food Vending Machines, Hot Soup Server and Ambient Food Pods/Lockers.

The value for the first 18 months is anticipated to be £1,462,500 and £3,900,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months. · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #3Hot Beverage MachinesAwardedRenewalPublished value£5,720,000

This lot will cover Hot Beverage Machines Including but not limited to Instant Coffee

Machines. Bean to Cup Coffee Machines, Pod/Sachet Coffee Machines and Hot Beverage

Accessories.

The value for the first 18 months is anticipated to be £2,145,000 and £5,720,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #4Coffee Shop SolutionsAwardedRenewalPublished value£780,000

This lot will cover Coffee Shop Solutions Including but not limited to Hospital Own Brand Coffee Shops and Branded Franchise Coffee Shops.

The value for the first 18 months is anticipated to be £292,000 and £780,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 month · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #5Ward Beverage TrolleysAwardedRenewalceiling above

This lot will cover Ward Beverage Trolleys.

The value for the first 18 months is anticipated to be £1,462,500 and £3,900,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #6Water DispensersAwardedRenewalPublished value£780,000

This lot will cover Water Dispensers Including but not limited to Bottle Fed Water Cooler, Plumbed Water Dispensers, Water Bottle Filling Station, Bagged Water Coolers, Plumbed Water Fountain, Multi-Temperature Water Dispensers and Hot Water Boilers.

The value for the first 18 months is anticipated to be £292,500 and £780,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months. · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #7Reverse VendingAwardedRenewalPublished value£260,000

This lot will cover Reverse Vending Including but not limited to Reverse Vending

Compactors.

The value for the first 18 months is anticipated to be £97,500 and £260,000 for the full 48 months (if extended)

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months. · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #8Smart Technology & Shop SolutionsAwardedRenewalPublished value£260,000

This lot will cover Smart Technology & Shop Solutions Including but not limited to Hospital Own Brand Smart Technology Shop, Branded Franchise Smart Technology Shops, Frictionless Retail, Unattended Retail Solutions and Accessories.

The value for the first 18 months is anticipated to be £97,500 and £260,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months. · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #9Maintenance & ServiceAwardedRenewalceiling above

This lot will cover Maintenance & Service including but not limited to Vending Machines Servicing & Maintenance, Ward Beverage Trolley Service & Maintenance, Water Dispenser Servicing & Maintenance, Coffee Machine Servicing & Maintenance, Smart Technology and Shop Solution Service & Maintenance and Reverse Vending Servicing & Maintenance.

The value for the first 18 months is anticipated to be £1,462,500 and £3,900,000 for the full 48 months (if extended).

Delivery: UK · Various locations in the UK
Extensions: The Framework Agreement will have the option to extend incrementally for up to a further 30 months. The contract will be for a maximum term of 48 months. · The Framework Agreement will have an initial term of 18 months with an option to extend incrementally for up to a further 30 monthsVariant bids: not allowed
Lot #10Maintenance and ServicingPlannedLot estimate not published

The range includes but is not limited to the maintenance and servicing of vending equipment and solutions.

Delivery: UK · Various locations in the UK
Lot #11Smart Technology Shops/MachinesPlannedLot estimate not published

The range includes but is not limited to smart technology which enables a self service retail solution.

Delivery: UK · Various locations in the UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Conditions of participation1
  • Suitability

    Applicants may bid for one, more than one or all lots and Applicants should refer to the Invitation to Tender for more information in respect of this.

    The term of contracts formed under the Framework Agreement may continue beyond the end of the term of the Framework Agreement itself.

    NHS Supply Chain: Food will share savings information in order to assist its customers with making informed procurement decisions. NHS Supply Chain: Food intends to enter into arrangements under which it will be entitled to purchase supplies and/or services which it will make available for purchase by the following eligible users:

    1. any NHS Trust;
    2. any other NHS entity;
    3. any government department, agency or other statutory body;
    4. any private sector entity active in the UK healthcare sector and/or
    5. any local authority will be able to utilise this Framework agreement to run further

    competition with the written consent of NHS Supply Chain: Food in order to secure a direct contract.

    Electronic ordering will be used and electronic invoicing will be accepted and electronic payment will be used.

    NHS Supply Chain: Food does not guarantee any level of purchase through the Framework and advises applicants that the Framework shall be established on a non-exclusive basis. Tenders and all supporting documentation for the contract must be priced in sterling and written in English. Any agreement entered into will be considered a contract made in England according to English law and will be subject to …

What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.
  • “Vending Solutions 2024” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
30 Nov 2023, 13:57 GMT
Last source update
17 Oct 2024, 16:00 BST
Award evaluation window
26 Mar 2024 – …
FTS notice number
2024/S 000-033629
Classification (CPV)
Drinking-water pipingFood, beverages, tobacco and related productsInstallation services of beverage-processing machineryMachinery for food, beverage and tobacco processing and associated partsVending machinesVending-machine ingredientsWater coolers
Delivery area
UK
Official registry OCID
ocds-h6vhtk-041e02 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The Framework Agreement includes obligations with respect to contract performance for the successful supplier

Review and risk notes
Review procedure

Precise information on deadline(s) for review procedures

Appeals to be logged in accordance with the Public Contracts Regulations 2015 (as

amended)

Publisher note: Submission of expression of interest and procurement specific information: This procurement exercise will be conducted on the NHS Supply Chain eProcurement portal at https://nhssupplychain.app.jaggaer.com/ Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement-specific information (if required) through the NHS Supply Chain eProcurement portal using the URL https://nhssupplychain.app.jaggaer.com/ to access the portal. Please see instructions below on how to Express Interest and Intend to Respond: Selection Questionnaire 1. Once you have registered and logged in to Jaggaer, you will see a section called ‘Supplier Area’. Under this you will need to go to ‘ITTs open to All Suppliers’. In this section you will find an ITT titled ‘Vending Solutions’, click into this. 2. Once you have clicked into the ITT, click ‘Express Interest’ in the top right-hand corner. Once you have expressed interest in the ITT, a new option will appear titled ‘Intent to Respond’. You will need to click intend to respond to be able to fill in a response. 3. Once you have Expressed Interest and Intended to Respond to the ITT, this will now sit under ‘My ITTs’ in the Supplier Area and will no longer show under ‘ITTs Open to all Suppliers’. Lots Once you have registered and logged in to Jaggaer, you will see a section called ‘Supplier Area’. Under this you will need to go to ‘ITTs open to All Suppliers’. In this section you will find 9 ITTs which are the Lots for this Framework Agreement. The ITTs will have the following titles: Lot 1 - Cold Drinks, Snacks and Confectionery Vending Machines Lot 2 - Chilled & Hot Food Vending Machines Lot 3 - Hot Beverage Machines Lot 4 - Coffee Shop Solutions Lot 5 - Ward Beverage Trolleys Lot 6 - Water Dispensers Lot 7 - Reverse Vending Lot 8 - Smart Technology & Shop Solutions Lot 9 - Maintenance and Service Once you have clicked into your chosen Lot(s), click ‘Express Interest’ in the top right-hand corner. Once you have expressed interest in the ITT, a new option will appear titled ‘Intent to Respond’. You will need to click intend to respond to be able to fill in a response. Once you have Expressed Interest and Intended to Respond to the ITT, this will now sit under ‘My ITTs’ in the Supplier Area and will no longer show under ‘ITTs Open to all Suppliers’. Submission instructions for this procurement will be included within the Invitation to Tender document. Please ensure to download and read all documents contained within the Attachments area. Details of how to submit your response can be found within the Invitation to Tender document. For any technical help with the portal please contact: Tel: 0800 069 8630 or email: [email protected]

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
25 Mar 2024, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
210 days from the deadline
Bids opened
26 Mar 2024, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Feb 2024 → 17 Oct 2024 · 4 dates
  1. Next notice expected
    15 Feb 2024
  2. Admission / appointment period endsperiod end, not a bid countdown
    25 Mar 2024, 15:00 GMT
  3. Bids opened
    26 Mar 2024, 09:00 GMT
  4. Notice published
    17 Oct 2024, 16:00 BST

Notice history

4 events · 4 releases on Find a Tender · since 22 Feb 2024
  1. Status changed to active
    22 Feb 2024, 16:40 GMT
  2. Procurement method changed
    22 Feb 2024, 16:40 GMT
  3. Deadline published: 25 Mar 2024, 15:00 GMT
    22 Feb 2024, 16:40 GMT
  4. Status changed to complete
    12 Jul 2024, 15:35 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Text24.11—Air freight for goods will only be considered if a Force Majeure event has occurred, suppliers must gain written approval from NHS Supply Chain: Food to utilise air freight for the delivery of any goods into NHS Supply Chain or any of its customers.

1 amendment published without a description.

Routine re-releases (4)
  • 2023-11: 1 release · 30 Nov 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 31admitted to the panel · see the list ↓
Bids received 21busiest of 9 lots
Contracts signed 9latest 20 Jun 2024

9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £3,900,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Cold Drinks, Snacks and Confectionery Vending Machines

    Signed
    20 Jun 2024
    Value
    £6,500,000
    Status
    active
  • Chilled & Hot Food Vending Machines

    Signed
    20 Jun 2024
    Value
    ceiling above
    Status
    active
  • Hot Beverage Machines

    Signed
    20 Jun 2024
    Value
    £5,720,000
    Status
    active
  • Coffee Shop Solutions

    Signed
    20 Jun 2024
    Value
    £780,000
    Status
    active
  • Ward Beverage Trolleys

    Signed
    20 Jun 2024
    Value
    ceiling above
    Status
    active
  • Water Dispensers

    Signed
    20 Jun 2024
    Value
    £780,000
    Status
    active
  • Reverse Vending

    Signed
    20 Jun 2024
    Value
    £260,000
    Status
    active
  • Smart Technology & Shop Solutions

    Signed
    20 Jun 2024
    Value
    £260,000
    Status
    active
  • Maintenance & Service

    Signed
    20 Jun 2024
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Cold Drinks, Snacks and Confectionery Vending Machines21bids———
2 · Chilled & Hot Food Vending Machines15bids———
3 · Hot Beverage Machines20bids———
4 · Coffee Shop Solutions5bids———
5 · Ward Beverage Trolleys4bids———
6 · Water Dispensers14bids———
7 · Reverse Vending4bids———
8 · Smart Technology & Shop Solutions3bids———
9 · Maintenance & Service12bids———

Contracting authority & participating public bodies

NHS Supply Chain

Contracting authorityNHS & healthcareNational or federal agency/officeHealth Wellington House, 133-155 Waterloo Road, London, UK, SE1 8UGContact email Published organisation website ↗

Dispute resolution & review bodies

  • N/AMediation bodyReview body N/A

Framework contractors & participating bidders

31 commercial parties on the notice
  • Alpine VendingFramework contractor Unit 24 & 25 Carham Road, Carr Lane Industrial Estate, Hoylake, Wirral CH47 4FF, Wirral, UK, CH47 4FF
  • Atlandtis & Co LtdFramework contractor 321-323 High Road Office 3083 Chadwell Heath Essex RM6 6AX, Essex, UK, RM6 6AX
  • BWT UK LtdFramework contractor BWT House, Coronation Road, High Wycombe HP12 3SU, High Wycombe, UK, HP12 3SU
  • Border Vending NW LtdFramework contractor Unit 4 Willow Court west Quay Road Warrington WA2 8UF, Warrington, UK, WA2 8UF
  • Burlodge LtdFramework contractor C60 Barwell Business Park Leatherhead Road Chessington Surrey KT9 2NY, Surrey, UK, KT9 2NY
  • Co-operative Group Food LimitedFramework contractor 1 Angel Sq, Manchester M60 0AG, Manchester, UK, M60 0AG
  • Compass Contract Services (UK) LtdFramework contractor Parklands Court 24 Parklands Birmingham Great Park Rubery B45 9PZ, Birmingham, UK, B45 9PZ
  • Culligan (UK) LimitedFramework contractor Fourth Floor Abbots House, Abbey Street, Reading, England, RG1 3BD, Reading, UK, RG1 3BD
  • E & R Moffat LtdFramework contractor Seabegs Road Bonnybridge FK4 2BS, Bonnybridge, UK, FK4 2BS
  • Fairtrade Vending LtdFramework contractor Unit 1 Henley Business Park, Trident Close, Rochester, Kent ME2 4FR, Kent, UK, ME2 4FR
Show 21 more suppliers
  • HeartCooked Ltd T/A ChefiestaFramework contractor Suite 2a Blackthorn House, Mary Ann Street BIRNGHAM B3 1RL, Birmingham, UK, B3 1RL
  • JW vendingFramework contractor Boyce's Building, 40-42 Regent Street, Bristol, BS8 4HU, Bristol, UK, BS8 4HU
  • Jacobs Douwe Egberts GB LTD (Professional Division)Framework contractor Quantum House, 60 Norden Rd, Maidenhead, Berkshire, SL6 4AY, Berkshire, UK, SL6 4AY
  • LTT Vending T/A The Vending PeopleFramework contractor Unit C, Gildersome Spur Ind Est, Leeds, United Kingdom, LS27 7JZ, Leeds, UK, LS27 7JZ
  • MIX&VENDFramework contractor 124 City Road, London, EC1V 2NX, London, UK, EC1V 2NX
  • Matthew Algie & Company LimitedFramework contractor 16/18 Lawmoor Road, Glasgow, G5 0UL, Glasgow, UK, G5 0UL
  • NAIROBI COFFEE & TEA COMPANY LIMITED (THE)Framework contractor Unit 1a Shakespeare Ind Est Shakespeare Street Watford, Hertfordshire WD24 5RY, Hertfordshire, UK, WD24 5RY
  • NESTLE UK LTDFramework contractor Haxby Road York YO318TA, York, UK, YO318TA
  • North West Vending LimitedFramework contractor Refreshment House, Unit 7 Ketterer court, Jackson Street, St Helens, Merseyside, WA9 3AH, Merseyside, UK, WA9 3AH
  • Options Management LtdFramework contractor Options House, Maries Way, Sliverdale Business Park, Silverdale, Newcastle under Lyme, Staffordshire, ST5 6PA, Staffordshire, UK, ST5 6PA
  • RHHallFramework contractor Hallco House, Beacon Court, Pitstone, Bedfordshire UK LU7 9GY, Bedfordshire, UK, LU7 9GY
  • Refreshment Systems LimitedFramework contractor 31 Bolling Road, Bradford BD4 7HN, Bradford, UK, BD4 7HN
  • Selecta UK LtdFramework contractor 1 Finway Road Hemel Hempstead Ind Estate Hemel Hempstead HP2 7PT, Hemel Hempstead, UK, HP2 7PT
  • Sv365 Technologies LtdFramework contractor 1110 Elliot Court Business Park, Herald Ave, Coventry CV5 6UB, Coventry, UK, CV5 6UB
  • THE PERK COMPANY LTDFramework contractor REFRESH HOUSE UNIT 10 ROMAN WAY COLESHILL B46 1HG, COLESHILL, UK, B46 1HG
  • The FreshGround Coffee Service LLPFramework contractor Synergy House, Fakenham Road, Morton-On-The-Hill NR9 5SP, Morton-On-The-Hill, UK, NR9 5SP
  • Thirst Link (MGB) LimitedFramework contractor Hillcroft, Newdigate, Dorking, RH5 5BW, Dorking, UK, RH5 5BW
  • Treat & Smile Vending LimitedFramework contractor 20 - 22 Wenlock road, London N1 7GU, London, UK, N1 7GU
  • UK Vending LtdFramework contractor Fort Bridgewood, Maidstone Road, Rochester, Kent. ME1 3DQ, Kent, UK, ME1 3DQ
  • Unox UKFramework contractor Palmerston House, 814 Brighton Road, Purley, Surrey, England, CR8 2BR, Surrey, UK, CR8 2BR
  • Upton Group LtdFramework contractor Vivars Way, Selby, YO8 8BE, Selby, UK, YO8 8BE

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria