Official UK procurement notice
VDPS Medical Assessments · UK public procurement notice
Authority: NHS Business Services Authority (Central government)
What is being bought
Published requirement descriptionThe Authority requires the provision of medical assessments in relation to the Vaccine Damage Payment Scheme (VDPS). Further information on the scheme can be found here www.gov.uk/vaccine-damage-payme… ↗
The services required are for Medical Assessments of the evidence being presented by applicants making a claim under the VDPS. An ‘Assessment’ is the end-to-end process to assess causation and level of disablement against the medical evidence presented in relation to a Claimant’s health condition and/or disability.
The Supplier is required to undertake all appropriate action to complete the assessment. This may include gathering evidence from the most appropriate source, reference, expert, and/or specialist to ensure a definitive view can be provided.
The Total Contract Value (Estimated) includes the 2 x 12 month extension periods and excludes any payments to be made to claimants.
The scope and value of the contract may be directly impacted by a number of risks which may materialise during the term of the contract. These include:
- The variable volume and complexity of claims received by the NHSBSA under the VDPS which require assessment. The volume of claims and subsequently the scope and value of the contract may be impacted as a result and may increase or decrease the estimated scope and contract value stated at the time of publishing the Tender Notice, commencing the procurement process or at Contract Award Stage.
2.Volumes can be impacted by a combination of external factors which the NHSBSA cannot fully control, eg. media coverage, addition of new diseases, and therefore vaccinations, to the Scheme.
3.Future Policy changes and/or changes to the Vaccine Damage Payments Act 1979 may ultimately impact how the services may be are delivered by the supplier e.g. impact on claims volumes and/or requirements.
- The completion of the Implementation Period is expected to take 6 months to 12 months. The value and scope of the number of assessments completed over the remaining term of the contract may therefore be impacted by the duration of the implementation period.
- Impacted following another pandemic or increased roll out of vaccines where the vaccine is on VDPS.
- Changes that come out as recommendations of the Covid Inquiry.
- The authority expects to re-tender this requirement around 9 Apr 2025, 23:59 BST.
- How the procedure runs: The contract will be awarded through a competitive flexible procedure in accordance with section 20(1) and (2)(b) of the Procurement Act 2023 (PA23). An overview of the process is set out below and full details are set out in the Tender Documents accessible via the Portal. Suppliers will be required to complete a Procurement Specific Questionnaire (PSQ), which will set out the Conditions of Participation. Supplier will be excluded from the Procurement in accordance with Exclusions and Modifications Section 27-30 of the PA2023. Where a Supplier is not an excluded or excludable supplier, the NHSBSA, in accordance with Section 22 of the PA23 will evaluate conditions of participation to ensure suppliers have the legal and financial capacity to perform the contract or the technical ability (qualifications, experience) to perform the contract. Further details are set out the Participation section of this Notice. If a supplier does not satisfy a condition of participation, the NHSBSA may exclude the supplier from participating in, or progressing as part of, the competitive tendering procedure. Those bidders that meet the Conditions of Participation will be invited to the next stage of the procurement. This will include a pre-tender dialogue phase in advance of tenders being submitted. This period of dialogue will be focused primarily on aspects of the draft contract relating to the input costs of the Cost Plus mechanism, in addition to the incentivisation mechanism, and other elements of the pricing approach and payment mechanism. Following the Pre-Tender Dialogue the NHSBSA will update and re-issue the tender documents for all shortlisted suppliers to submit a tender response against. Prior to inviting final tenders the NHSBSA may refine the award criteria in accordance with section 24 of the PA 2023. The Pre-tender dialogue stage will not be used to reduce the number of suppliers who progress to the next stage through a selection process (down selection) (PA23 section 20(4)(a)). There is no minimum or maximum number of suppliers to be taken through to each stage. Only the PSQ and conditions of participation will be used to limit the number of suppliers to enter into the dialogue round and submit final tenders. The NHSBSA has determined that services could not be reasonably delivered under more than one contract and the contract will not be awarded via lots. The tender will be assessed and awarded using the “most advantageous tender” (PA23 Section 19). The Criteria that will be used to assess the Tenders will be weighted as a percentage of total importance. Tenders will be evaluated in accordance with the Tender Evaluation methodology as set out in the Tender Documents.
CPV: Health and social work services · Health services · Management-related services · Medical practice and related services · Medical specialist services · Miscellaneous health services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£30,000,000
- Economic & financial standing
PSQ Part 3A of Conditions of Participation will be evaluated as set out in the Tender documents: Financial Capacity: Minimum requirement for the Prime and any Sub-Contractors is to have: D&B Rating 1 or 2 Turnover Ratio = >1.5x Operating Margin = >5% Acid Ratio between = >0.8x Financial Capacity: Insurance (to be in place for the commencement of the contract). In the event that the Supplier obtains and maintains joint professional liability insurance and cyber liability insurance, the minimum cover, for each single event in each Contract Year, must be not less than ten million pounds (£10,000,000).: Employers liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Professional liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Cyber liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Third Party Public and Product Liability Insurance: Not less than five million pounds (£5,000,000) in respect of any one occurrence in each Contract Year (and the number of occurrences being unlimited each Contract Year). Legal Capacity: GDPR all personal data stored and processed under the resulting contract must be done so within the UK. No personal data can be stored, processed or transferred outside of the UK under the resulting contract. PSQ Part 3B will asses Suppliers in relation to PPN015, PPN06 and PPN09.
- Technical & professional ability
PSQ Part 3 of Conditions of Participation will be evaluated as set out in the Tender documents: Minimum Qualification for Medical Assessors: A GMC Registered Medical Practitioner, with a licence to practice, with a minimum of 5 years post-graduate clinical experience or a minimum of 3 years post-graduate clinical experience with demonstrable expertise in functional and injury assessments for the purpose of informing a decision for a financial award. Relevant Contract Examples The Supplier warrants that for the start of the contract it will obtain: -relevant Environment Management System (EMS) certified to ISO 14001 or an equivalent certification from a UKAS accredited body or can demonstrate that it has an environmental management system in place that is at least equivalent to the standards required to be certified to ISO 14001. -ISO Certification in respect of the Supplier Information Management System; or where the Supplier Information Management System is included within the scope of a wider ISO Certification, that ISO Certification and Cyber Essentials Plus.
- Condition of participationshortlisting
[Conditions of Participation]
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (11)
- Administrative Functions: 12%
- Claims Assessment Process: 12%
- Clinical Governance: 12%
- Implementation: 12%
- Relationship Management & Performance Measures: 12%
- Total Price: 25%
- Total Profit: 5%
- Social Value Model Theme 4: Carbon Emissions related to the contract: 2.5%
- Social Value Model Theme 4: Safeguarding the Natural Environment: 2.5%
- Social Value Model Theme 6: Break down barriers to opportunity: 2.5%
- Social Value Model Theme 8: Build an NHS fit for the future: 2.5%
Published award criteria (11)
- Administrative Functions: See Tender Documents
- Claims Assessment Process: See Tender Documents
- Clinical Governance: See Tender Documents
- Implementation: See Tender Documents
- Relationship Management & Performance Measures: See Tender Documents
- Total Price: See Tender Documents
- Total Profit: See Tender Documents
- Social Value Model Theme 4: Carbon Emissions related to the contract: See Tender Documents
- Social Value Model Theme 4: Safeguarding the Natural Environment: See ITT Documents
- Social Value Model Theme 6: Break down barriers to opportunity
- Social Value Model Theme 8: Build an NHS fit for the future
- Economic & financial standing
PSQ Part 3A of Conditions of Participation will be evaluated as set out in the Tender documents: Financial Capacity: Minimum requirement for the Prime and any Sub-Contractors is to have: D&B Rating 1 or 2 Turnover Ratio = >1.5x Operating Margin = >5% Acid Ratio between = >0.8x Financial Capacity: Insurance (to be in place for the commencement of the contract). In the event that the Supplier obtains and maintains joint professional liability insurance and cyber liability insurance, the minimum cover, for each single event in each Contract Year, must be not less than ten million pounds (£10,000,000).: Employers liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Professional liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Cyber liability insurance: Cover for each single event in each Contract Year, of not less than five million pounds (£5,000,000) Third Party Public and Product Liability Insurance: Not less than five million pounds (£5,000,000) in respect of any one occurrence in each Contract Year (and the number of occurrences being unlimited each Contract Year). Legal Capacity: GDPR all personal data stored and processed under the resulting contract must be done so within the UK. No personal data can be stored, processed or transferred outside of the UK under the resulting contract. PSQ Part 3B will asses Suppliers in relation to PPN…
- Technical & professional ability
PSQ Part 3 of Conditions of Participation will be evaluated as set out in the Tender documents: Minimum Qualification for Medical Assessors: A GMC Registered Medical Practitioner, with a licence to practice, with a minimum of 5 years post-graduate clinical experience or a minimum of 3 years post-graduate clinical experience with demonstrable expertise in functional and injury assessments for the purpose of informing a decision for a financial award. Relevant Contract Examples The Supplier warrants that for the start of the contract it will obtain: -relevant Environment Management System (EMS) certified to ISO 14001 or an equivalent certification from a UKAS accredited body or can demonstrate that it has an environmental management system in place that is at least equivalent to the standards required to be certified to ISO 14001. -ISO Certification in respect of the Supplier Information Management System; or where the Supplier Information Management System is included within the scope of a wider ISO Certification, that ISO Certification and Cyber Essentials Plus.
- Condition of participationshortlisting
[Conditions of Participation]
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 9 Apr 2025
- First published
- 27 Mar 2025, 14:51 GMT
- Last source update
- 3 Mar 2026, 09:08 GMT
- Award evaluation window
- Submission end – 31 Oct 2025
- Authority reference
C336413- FTS notice number
2025/S 000-030049- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04f997Find a Tender- Contract terms summary
Invoices submitted to [email protected] The Buyer must pay the Supplier the Charges within thirty (30) days of receipt by the Buyer of a valid, undisputed invoice, in cleared funds using the payment method and details stated in the invoice or in the Award Form. A Supplier invoice is only valid if it: includes all appropriate references including this Contract reference number and other details reasonably requested by the Buyer; and includes a detailed breakdown of Delivered Deliverables and Milestone(s) (if any). the date of the invoice;
- a unique invoice number;
- valid purchase order number as provided by the Buyer;
- the period to which the Milestone Charges relate to;
- the period to which the Charges relate;
- details of the amount being invoiced;
- the amount of any disbursements properly chargeable to the Buyer under the terms of the Order Form and Schedule 3 (Charges); and any VAT payable in respect of the same. The Buyer may retain or set-off payment of any amount owed to it by the Supplier under this Contract or any other agreement between the Supplier and the Buyer if notice and reasons are provided. The Supplier must ensure that all Subcontractors are paid, in full, within thirty (30) days of receipt of a valid, undisputed invoice. If this does not happen, the Buyer can publish the details of the late payment or non-payment. The Supplier has no right of set-off, counterclaim, discount or abatement unless they’re ordered to do so by a court.
- How it runs
The contract will be awarded through a competitive flexible procedure in accordance with section 20(1) and (2)(b) of the Procurement Act 2023 (PA23). An overview of the process is set out below and full details are set out in the Tender Documents accessible via the Portal. Suppliers will be required to complete a Procurement Specific Questionnaire (PSQ), which will set out the Conditions of Participation. Supplier will be excluded from the Procurement in accordance with Exclusions and Modifications Section 27-30 of the PA2023. Where a Supplier is not an excluded or excludable supplier, the NHSBSA, in accordance with Section 22 of the PA23 will evaluate conditions of participation to ensure suppliers have the legal and financial capacity to perform the contract or the technical ability (qualifications, experience) to perform the contract. Further details are set out the Participation section of this Notice. If a supplier does not satisfy a condition of participation, the NHSBSA may exclude the supplier from participating in, or progressing as part of, the competitive tendering procedure. Those bidders that meet the Conditions of Participation will be invited to the next stage of the procurement. This will include a pre-tender dialogue phase in advance of tenders being submitted. This period of dialogue will be focused primarily on aspects of the draft contract relating to the input costs of the Cost Plus mechanism, in addition to the incentivisation mechanism, and other elements of the pricing approach and payment mechanism. Following the Pre-Tender Dialogue the NHSBSA will update and re-issue the tender documents for all shortlisted suppliers to submit a tender response against. Prior to inviting final tenders the NHSBSA may refine the award criteria in accordance with section 24 of the PA 2023. The Pre-tender dialogue stage will not be used to reduce the number of suppliers who progress to the next stage through a selection process (down selection) (PA23 section 20(4)(a)). There is no minimum or maximum number of suppliers to be taken through to each stage. Only the PSQ and conditions of participation will be used to limit the number of suppliers to enter into the dialogue round and submit final tenders. The NHSBSA has determined that services could not be reasonably delivered under more than one contract and the contract will not be awarded via lots. The tender will be assessed and awarded using the “most advantageous tender” (PA23 Section 19). The Criteria that will be used to assess the Tenders will be weighted as a percentage of total importance. Tenders will be evaluated in accordance with the Tender Evaluation methodology as set out in the Tender Documents.
- Risks
The scope and value of the contract may be directly impacted by a number of risks which may materialise during the term of the contract. These include: 1. The variable volume and complexity of claims received by the NHSBSA under the VDPS which require assessment. The volume of claims and subsequently the scope and value of the contract may be impacted as a result and may increase or decrease the estimated scope and contract value stated at the time of publishing the Tender Notice, commencing the procurement process or at Contract Award Stage. 2.Volumes can be impacted by a combination of external factors which the NHSBSA cannot fully control, eg. media coverage, addition of new diseases, and therefore vaccinations, to the Scheme. 3.Future Policy changes and/or changes to the Vaccine Damage Payments Act 1979 may ultimately impact how the services may be are delivered by the supplier e.g. impact on claims volumes and/or requirements. 4. The completion of the Implementation Period is expected to take 6 months to 12 months. The value and scope of the number of assessments completed over the remaining term of the contract may therefore be impacted by the duration of the implementation period. 5. Impacted following another pandemic or increased roll out of vaccines where the vaccine is on VDPS. 6. Changes that come out as recommendations of the Covid Inquiry.
How it was run
Official notice- Requests to participate (first stage)
- 9 May 2025, 11:59 BST
- Submission deadline
- 30 Jun 2025, 12:00 BST
- Clarification deadline
- 30 Jun 2025, 11:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Interested parties must access the procurement documents via health-family.force.com/s/Welcome ↗ (search opportunities using system reference C336413). Follow the instructions to register an interest and once registered, Suppliers will be able to view and access the full Tender documentation. A Non-Disclosure Agreement (NDA) is required to access the Data Room and instructions are set out in the Tender Documents.
Timeline
27 Mar 2025 → 3 Mar 2026 · 11 dates- Planning notice published27 Mar 2025, 14:51 GMT
- Next notice expected28 Mar 2025, 23:59 GMT
- Expressions of interest by9 May 2025, 11:59 BST
- Tender notice published4 Jun 2025, 17:28 BST
- Clarification questions by30 Jun 2025, 11:59 BST
- Submission deadline30 Jun 2025, 12:00 BST
- Award decision expected by350 days ago31 Oct 2025, 23:59 GMT
- Contract starts331 days ago20 Nov 2025
- Assessment summaries sent285 days ago5 Jan 2026
- Standstill ends275 days ago14 Jan 2026, 23:59 GMT
- Latest notice published227 days ago3 Mar 2026, 09:08 GMT
Notice history
8 events · 4 releases on Find a Tender · since 27 Mar 2025- Planned procurement notice published27 Mar 2025, 14:51 GMTUK3
- Tender notice published4 Jun 2025, 17:28 BSTUK4
- Status changed to active4 Jun 2025, 17:28 BST
- Deadline published: 30 Jun 2025, 12:00 BST4 Jun 2025, 17:28 BST
- Contract award notice published5 Jan 2026, 14:54 GMTUK6
- Status changed to complete5 Jan 2026, 14:54 GMT
- Contract signature expected16 Jan 2026, 23:59 GMTscheduled
- Contract details notice published3 Mar 2026, 09:08 GMTUK7
Routine re-releases (4)
- 2025-03: 1 release · 27 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| MAXIMUS UK SERVICES LIMITEDVaccine Damage Payment Scheme Medical Assessments16 Jan 2026 – 2 Nov 2029 · up to 2 Nov 2031Extensions: The options to extend by up to a maximum of a further 2 x 12 months (max 24 months). | £22,562,500 | 22 Dec 2025 | Awarded |
Contracts
Vaccine Damage Payment Scheme Medical Assessments · MAXIMUS UK SERVICES LIMITED
- Signed
- 3 Feb 2026
- Value
- £22,562,500
- Period
- 3 Feb 2026 – 23 Nov 2029 · up to 23 Nov 2031 with extensions
- Status
- active
- Extensions
- The options to extend by up to a maximum of a further 2 x 12 months (max 24 months).
3 agreed KPIs: New Medical Claims (including Requests for Reversals) and resubmission of Medical Claims where request for medical information is resolved. · Tracking overdue Medical Claims. · Buyer Audit – Outcome Report without Significant Issue.
- New Medical Claims (including Requests for Reversals) and resubmission of Medical Claims where request for medical information is resolved., This key performance indicator (KPI 1) is one of the three KPIs most material to performance of the contract obligations. Percentage of Outcome Reports provided to the Buyer within twenty (20) Working Days of the Assessment Start Date. Any Complex Medical Claims and Incomplete Medical Claims are excluded from this KPI. A full description of this (KPI1) and the other KPIs are available in Schedule 10 (Service Levels) of the contract.
- Tracking overdue Medical Claims., This key performance indicator (KPI 2) is one of the three KPIs most material to performance of the contract obligations. Tracking overdue Medical Claims (Medical Claims (including Requests for Reversals) that the Supplier has not provided an Outcome Report for within twenty (20) Working Days of the Assessment Start Date) Any Complex Medical Claims and Incomplete Medical Claims are excluded from this Key Performance Indicator. A full description of this (KPI2) and the other KPIs are available in Schedule 10 (Service Levels) of the contract.
- Buyer Audit – Outcome Report without Significant Issue., This key performance indicator (KPI 3) is one of the three KPIs most material to performance of the contract obligations. 95% or more Outcome Reports that are audited in each Service Period not recorded as having a ‘Significant Issue’, as defined in the VDPS Principles of Medical Assessment. A full description of this (KPI3) and the other KPIs are available in Schedule 10 (Service Levels) of the contract.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 4 at stage one | 0 | 0 | — |
Who bid
- wonMaximus UK Services Limited · East Midlands
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Maximus UK Services LimitedAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Signed contract with redactions relating to commercially sensitive information.
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender