User Research Platform - Ballpark

Official notice

Authority: GENOMICS ENGLAND LIMITED (Central government)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: UK

Awarded value£24,308published contract · exc. VAT

Awarded 25 Mar 2026no call for competition

Awarded to boxxe Limited

What is being bought

Published requirement description

A user research platform that will allow our user researchers to conduct a wide range of unmoderated user tests (e.g. card sort, tree test, live/prototype test) and to easily invite any GEL colleague to observe remote moderated sessions via a secure digital observation room.

CPV: IT software package

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 25 Mar 2026, 18:22 GMT
Last source update: 25 Mar 2026, 18:22 GMT
Authority reference: GEL-ST-26030
FTS notice number: 2026/S 000-027577
Classification (CPV): IT software package
Delivery area: UK
Official registry OCID: ocds-h6vhtk-06745d Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Contract awarded via HTE ICT framework so no prior publication required

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £24,3081 contract exc. VAT

Bids received 1

Contracts signed 1latest 25 Mar 2026

Awarded to	Value	Date	Status
boxxe Limited	£24,308 †	—	Awarded

Contracts

User Research Platform - Ballpark · boxxe Limited
Signed
25 Mar 2026
Value
£24,308
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic	—	—	—

Contracting authority & participating public bodies

GENOMICS ENGLAND LIMITED

Contracting authorityCentral GovernmentBody governed by public lawHealth GB-COH: 08493132 Level 21 One Canada Square, London, London, E145ABContact email

Dispute resolution & review bodies

His Majestys CourtsReview body London

Bidders & participating suppliers

1 commercial party on the notice

Boxxe LimitedAwarded supplierGB-COH: 02109168 York, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.