Find a TenderAwardedContract details notice
Published 2 Sept 2025, 14:40 BST

Official UK procurement notice

Non-School Alternative Provision / Education (other then in school or college)- Social Emotional Mental Health (SEMH) and Vocational Framework

Official notice

Authority: Norfolk County Council (Local council)

Open framework scheme2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£60,000,000envelope for 2 lots · framework ceiling, not attributable revenue
Submissions closed 5 Jan 2026awarded 27 Mar 2026
Awarded to CATCH-UP ACADEMY LTD +11 more2 awards
Framework period 2 yrsends 15 Mar 2028 · up to 15 Mar 2034 with extensions · starts 16 Mar 2026

What is being bought2 lots · detail below

Published requirement description

Norfolk County Council has developed a new Framework for unregulated alternative provision / education other than in school or college - Social, Emotional, Mental Health (SEMH) and Vocational, that will enable a fair and transparent process to manage how we commission and work in partnership with providers. The Framework will secure consistent approaches to safeguarding and sufficient choice for children and young people (CYP).

The contract Value is an estimate, and will depend on usage and the requirements of the CYP who access it.

A blank copy of the framework has been included. This framework applies to all suppliers. KPIs are not required as this procurement is under the light touch regime.

CPV: Education and training services · Health and social work services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
49 bids on the busiest of 2 lots · 47 suppliers appointed
Framework period
2 yrs · up to 8 yrs from 16 Mar 2026
Scheme runs until
11 Apr 2034
Published description of the framework

Each time the Council has a requirement it will either:

  • hold a competition involving all suppliers capable of performing the contract. This will involve inviting bids from Suppliers on the framework and will be scaled to the size and complexity of the requirement ("Further Competition")

or

  • directly award a contract to one supplier from information supplied in this Invitation to Tender and from the prices submitted in the price schedule ("Direct Award")

The Council and any nominated users of the Framework Agreement reserve the right to conduct Further Competitions using the Competitive Flexible procedure where appropriate as per the rights in the Procurement Act 2023..

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £30,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Social, Emotional and Mental Health (SEMH) ProvisionAwardedRenewal 2 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 16 Mar 2026 – 15 Mar 2028 (2 yrs) · up to 15 Mar 2034 with extensions
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The term is 24 months from the Required Service Commencement Date, which may be extended up to 72 months as long as such extension complies with the Procurement Act 2023 in terms of re-opening of the framework.
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    The Council will be assessing the legal, and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, safeguarding, health and safety, modern slavery and references. These are all designated as pass/fail criteria.

Lot #2Vocational non-school alternative provisionAwardedRenewal 2 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 16 Mar 2026 – 15 Mar 2028 (2 yrs) · up to 15 Mar 2034 with extensions
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The term is 24 months from the Required Service Commencement Date, which may be extended up to 72 months as long as such extension complies with the Procurement Act 2023 in terms of re-opening of the framework.
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    The Council will be assessing the legal, and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, safeguarding, health and safety, modern slavery and references. These are all designated as pass/fail criteria.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 100%
Published sub-criteria (2)
  • Quality: 50%
  • Monitoring and Outcomes: 50%
Published award criteria (2)
  • Quality
  • Monitoring and Outcomes
Conditions of participation · identical on every lot1
  • Economic & financial standing

    The Council will be assessing the legal, and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, safeguarding, health and safety, modern slavery and references. These are all designated as pass/fail criteria.

What this means for your bid
  • “Non-School Alternative Provision / Education (other then in school or…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
2 Sept 2025, 14:40 BST
Last source update
31 Jul 2026, 08:56 BST
Award evaluation window
Submission end – 25 Feb 2026
Authority reference
NCCT43184
FTS notice number
2025/S 000-072974
Latest notice
Contract details notice (UK7)
Classification (CPV)
Education and training servicesHealth and social work services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-05924e Find a Tender
Contract terms summary

As per the terms and condition issued with this procurement.

Review and risk notes
Risks

Please note Norfolk County Council has joined the government's Devolution Priority Programme.

Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.

Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
5 Jan 2026, 11:00 GMT
Clarification deadline
15 Dec 2025, 11:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗ (intendhost.co.uk/norfolkcc ↗)

Full instructions for registration and use of the system can be found at

in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗

(in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗)

Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or e-mailing [email protected]

Timeline

2 Sept 2025 → 31 Jul 2026 · 11 dates
  1. Planning notice published
    2 Sept 2025, 14:40 BST
  2. Market engagement373 days ago
    7 Oct 2025, 23:59 BST

    There will be two Market Engagement sessions to support providers with the tendering process and it looks like.

    Market engagement 1 (11th September 2025 1pm-2pm)

    Discussion points

    • Why do we need a framework?
    • Key performance indicators
    • Quality Assurance
    • Procurement

    Market engagement 2 (25th September 2025 1pm -2pm)

    Discussion points:

    • Why do we need a framework?
    • Key performance indicators
    • Quality Assurance
    • Procurement

    Interested parties will need to register their interest for the market engagement on In-Tend and a separate invite will be sent. Applicants must first be registered on in-tendhost.co.uk/norfolkcc ↗ (in-tendhost.co.uk/norfolkcc ↗) Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗ (in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest'. Please then use the correspondence facility to let us know that you are interested in attending a market engagement session(s).

    The procurement, once issued, will also be managed via In-Tend.

  3. Next notice expected342 days ago
    7 Nov 2025, 23:59 GMT
  4. Tender notice published338 days ago
    11 Nov 2025, 17:37 GMT
  5. Clarification questions by304 days ago
    15 Dec 2025, 11:00 GMT
  6. Admission / appointment period ends283 days ago · period end, not a bid countdown
    5 Jan 2026, 11:00 GMT
  7. Award decision expected by232 days ago
    25 Feb 2026, 23:59 GMT
  8. Contract starts214 days ago
    16 Mar 2026
  9. Assessment summaries sent203 days ago
    27 Mar 2026
  10. Standstill ends189 days ago
    9 Apr 2026, 23:59 BST
  11. Latest notice published77 days ago
    31 Jul 2026, 08:56 BST

Notice history

12 events · 5 releases on Find a Tender · since 2 Sept 2025
  1. Preliminary market engagement notice published
    2 Sept 2025, 14:40 BST
    UK2
  2. Planned procurement notice published
    2 Sept 2025, 14:54 BST
    UK3
  3. Status changed to planned
    2 Sept 2025, 14:54 BST
  4. Procurement method changed
    2 Sept 2025, 14:54 BST
  5. Deadline published: 8 Dec 2025, 23:59 GMT
    2 Sept 2025, 14:54 BST
  6. Tender notice published
    11 Nov 2025, 17:37 GMT
    UK4
  7. Status changed to active
    11 Nov 2025, 17:37 GMT
  8. Deadline moved to 5 Jan 2026, 11:00 GMT
    11 Nov 2025, 17:37 GMT
    +27 days · was 8 Dec 2025, 23:59 GMT
  9. Contract award notice published
    27 Mar 2026, 12:23 GMT
    UK6
  10. Status changed to complete
    27 Mar 2026, 12:23 GMT
  11. Contract signature expected
    10 Apr 2026, 23:59 BST
    scheduled
  12. Contract details notice published
    31 Jul 2026, 08:56 BST
    UK7
Routine re-releases (5)
  • 2025-09: 2 releases · 2 Sept 2025, 2 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 472 awards · see the list ↓
Bids received 4938 from SMEs · busiest of 2 lots
Named bidders 56published on the award notice
Contracts signed 2latest 11 Apr 2026

£30,000,000 is the framework's published maximum, restated by the publisher on 2 award rows. It is one ceiling, not 2 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Social, Emotional and Mental Health (SEMH) Provision1 award
C F SOCIAL WORK LIMITED, HOLT YOUTH PROJECT LIMITEDSME, LAPWING SUFFOLK LIMITEDSMEVCSE, Nudge Education LtdSME, OAK ACTIVITIES LTD.SME, Open Road Norfolk TrustVCSE +35 more11 Apr 2026 – 11 Apr 2027 · up to 11 Apr 2033Extensions: The term is 24 months from the Required Service Commencement Date, which may be extended up to 72 months as long as such extension complies with the Procurement Act 2023 in terms of re-opening of the framework.ceiling above27 Mar 2026Awarded
Lot 2 · Vocational non-school alternative provision1 award
CATCH-UP ACADEMY LTDSME, JDT MUSIC ACADEMY LIMITEDSME, LAPWING SUFFOLK LIMITEDSMEVCSE, MAGNUM OPUS TRAINING LTDSME, OAK ACTIVITIES LTD.SME, Open Road Norfolk TrustVCSE +19 more11 Apr 2026 – 11 Apr 2027 · up to 11 Apr 2033Extensions: The term is 24 months from the Required Service Commencement Date, which may be extended up to 72 months as long as such extension complies with the Procurement Act 2023 in terms of re-opening of the framework.ceiling above27 Mar 2026Awarded

Contracts

All 2 of these contracts carry the same published figure, £30,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Social, Emotional and Mental Health (SEMH) Provision49final-stage tenders · 50 at stage one389—
2 · Vocational non-school alternative provision37final-stage tenders339—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email

Framework contractors & participating bidders

57 commercial parties on the notice · 43 awarded

The first 50 of 57 commercial parties (by name); the JSON mirror lists them all.

  • ABC EDUCATION LIMITEDFramework contractorGB-COH: 11946305GB-PPON: PNPM-9142-JGVX Ground Floor Unit 9 Highview Ground Floor Unit 9 Highview, Bordon, South East, GU35 0AXContact email
  • ABSOLUTE CHILDREN SERVICES LTDFramework contractorGB-COH: 15335226GB-PPON: PHBG-9967-MYRD Fernleigh Villa Thurlands Drove, Wisbech, East of England, PE14 9APContact email
  • ACKERMAN PIERCE EDUCATION LTDFramework contractorGB-COH: 16149169GB-PPON: PRHR-2863-MNDX Suite Lb03 Liberty House, Surbiton, London, KT6 4NSContact email
  • ACTION COMMUNITY ENTERPRISES CICFramework contractorGB-COH: 07663378GB-UKPRN: 10034234 Viking House 2 Dewing Road, Norwich, East of England, NR13 6PSContact email
  • ALPHA INCLUSION LIMITEDBidder / tendererGB-COH: 09277655GB-PPON: PQMJ-4514-BCMX 54 Chapman Way, Norwich, East of England, NR14 8FB
  • ALPHA THERAPEUTIC CARE LTDBidder / tendererGB-COH: 15817380GB-PPON: PZZG-4816-YHGD Normancopse Chapel Road, Horley, South East, RH6 9JH
  • BACK TO BASICS TRAINING SERVICES LTD.Framework contractorGB-COH: 15709728GB-PPON: PPRM-6591-RGDW 2 Manor Cottages Holly Lane, Norwich, East of England, NR10 3TQContact email
  • BREAKFORTH MENTAL HEALTH SUPPORT SERVICES LIMITEDFramework contractorGB-COH: 10470744GB-PPON: PWPC-5697-YLVX First Floor Office, 25 Market Place, Halesworth, East of England, IP19 8AYContact email
  • Be YourselfFramework contractorGB-PPON: PWGZ-5914-BCPN St Edmund's Church, Fishergate, Norwich, East of England, NR31SEContact email
  • C F SOCIAL WORK LIMITEDFramework contractorGB-COH: 06027234GB-PPON: PTTP-2535-ZXHR Maybrook House Third Floor Queensway, Halesowen, West Midlands, B63 4AHContact email
Show 40 more suppliers
  • CASTLE FARM COUNTRYSIDE CLASSROOM LTDFramework contractorGB-COH: 14937009GB-PPON: PXHG-5445-DMVD 192 Beccles Road, Great Yarmouth, East of England, NR31 8QDContact email
  • CATCH-UP ACADEMY LTDFramework contractorGB-COH: 13609286GB-PPON: PLRG-6562-JVBL Walbrook Wharf, London, London, EC4R 3TDContact email
  • CONSORTIUM TRUSTFramework contractorGB-COH: 10255142GB-PPON: PNBN-5791-QVMQ Helmingham School House, Helmingham, East of England, IP14 6EXContact email
  • Dinky Ponies Childrens Equesrian CentreFramework contractorGB-PPON: PGVM-4641-BXCV Chase Farm, 117 Spice Chase, Tilney St Lawrence, Kings Lynn, East of England, PE34 4RDContact email
  • EDFORDS CARE FARM COMMUNITY INTEREST COMPANYBidder / tendererGB-COH: 08568566GB-PPON: PRTB-4658-WLGQ Upper Wood Farmhouse Browns Lane, Great Yarmouth, East of England, NR29 3JQ
  • EDUCATION AND FAMILY WELLBEING SERVICE LIMITEDFramework contractorGB-COH: 14291852GB-PPON: PZRT-9247-XDDD Unit 2, Stonemasons Yard, 5 Hepscott Road,, London, London, E9 5HBContact email
  • EVERGREEN SEN CONSULTANCY LIMITEDFramework contractorGB-COH: 14735378GB-PPON: PBCG-6634-QMBD 24 Market Place, Swaffham, East of England, PE37 7QHContact email
  • Elevate-EdFramework contractorGB-PPON: PZHG-2828-JBHW 2 Leopold Close, Norwich, East of England, NR4 7PRContact email
  • FEMCO SERVICES LIMITEDFramework contractorGB-COH: 14718255GB-PPON: PZVX-2867-DMMR Unit 21 The Colchester Centre, Colchester, East of England, CO2 8JXContact email
  • FLEET EDUCATION SERVICES LIMITEDFramework contractorGB-COH: 04904364GB-PPON: PNVQ-5492-LZTX 98 Theobalds Road,, London,, London, WC1X 8WBContact email
  • HOLT YOUTH PROJECT LIMITEDFramework contractorGB-COH: 06844711GB-PPON: PNVR-8174-BGYY THE HOLT YOUTH PROJECT, Holt, East of England, NR25 6DHContact email
  • HORIZON COMMUNITY TRAINING CICFramework contractorGB-COH: 13493301GB-PPON: PLQB-7162-PHMY 16 Southgates Road, Great Yarmouth, East of England, NR30 3LJContact email
  • IDEATE EDUCATION LTDFramework contractorGB-COH: 13733505GB-PPON: PGHC-7853-HRZD 128 City Road, London, London, EC1V 2NXContact email
  • JDT MUSIC ACADEMY LIMITEDFramework contractorGB-COH: 12201421GB-PPON: PQBG-8624-QPXH Evolution House Iceni Court, Norwich, East of England, NR6 6BBContact email
  • JUVENTAS SERVICES LIMITEDFramework contractorGB-COH: 09763319GB-PPON: PRCY-2886-PZGM Yare House, Norwich, East of England, NR1 1RYContact email
  • KINDA EDUCATION C.I.C.Framework contractorGB-COH: 11626237GB-PPON: PDWC-3687-DGBY 2 Yarmouth Road, Norwich, East of England, NR14 6SPContact email
  • LAPWING SUFFOLK LIMITEDFramework contractorGB-COH: 07175060GB-PPON: PTVN-9266-WPLT 8a The Square, Ipswich, East of England, IP5 3SLContact email
  • MAGNUM OPUS TRAINING LTDFramework contractorGB-COH: 10740092GB-PPON: PGTN-7441-RRTG 21 Jay Crescent, Wymondham, East of England, NR18 9FZContact email
  • MANCROFT ADVICE PROJECT (MAP)Framework contractorGB-COH: 05249208GB-PPON: PTBZ-4377-BJWT The Risebrow Centre, Norwich, East of England, NR2 1RFContact email
  • MEDIC MIND LTDFramework contractorGB-COH: 10871191GB-PPON: PYMN-6789-BDMY 40 Russell Road, Northwood, East of England, HA6 2LRContact email
  • Medic Mind LtdFramework contractorGB-PPON: PYMN-6789-BDMY 40 Russell Road, Northwood, East of England, HA6 2LRContact email
  • NORWICH CITY COMMUNITY SPORTS FOUNDATIONFramework contractorGB-CHC: 1088239GB-COH: 04100611 Carrow Road, Norfolk, East of England, NR1 1JEContact email
  • NUDGE EDUCATION LIMITEDFramework contractorGB-COH: 10192753GB-PPON: PZBH-4758-CGJM Sirius House Amethyst Road, Newcastle Upon Tyne, North East, NE4 7YLContact email
  • NXG ENTERPRISES LIMITEDFramework contractorGB-COH: 09359060GB-PPON: PXWX-4575-RRJR 86-90 Paul Street, London, London, EC2A 4NEContact email
  • OAK ACTIVITIES LTD.Framework contractorGB-COH: 09887385GB-PPON: PRYM-6568-QMDQ Brightfield Business Hub, Peterborough, East of England, PE2 6XUContact email
  • OCEM LIMITEDBidder / tendererGB-COH: 14543972GB-PPON: PPPZ-5561-RNTT 36 Elvaston Place, London, London, SW7 5NW
  • OUTCOMES FIRST 4 LIMITEDFramework contractorGB-COH: 07121809GB-PPON: PLYP-2579-NZHY Atria, Bolton, North West, BL1 4AGContact email
  • Open Road Norfolk TrustFramework contractorGB-CHC: 1131445GB-PPON: PNRZ-3114-JNGT 17, Rollesby Road, King's Lynn, East of England, PE30 4LSContact email
  • PEOPLE & ANIMALS UK COMMUNITY INTEREST COMPANYFramework contractorGB-COH: 09738365GB-PPON: PRRH-7441-NGVH Walnut Tree Cottage Goredike Bank, Wisbech, East of England, PE13 4NHContact email
  • POSITIVE YOUNG FUTURES CICFramework contractorGB-COH: 16696912GB-PPON: PPRJ-6981-YRNH 22 St. Edmunds Road, Norwich, East of England, NR13 4LUContact email
  • REMEDY RECRUITMENT GROUP LIMITEDBidder / tendererGB-COH: 04651426GB-PPON: PLRG-1285-XQVR Suite F101 First Floor Sterling House, Loughton, East of England, IG10 3TS
  • SAILs Education LTDFramework contractorGB-COH: 14405991GB-PPON: PZPG-5382-CQMQ 27 Old Gloucester Street, London, London, WC1N 3AXContact email
  • SELF ASSURED MIND THERAPY LTDFramework contractorGB-COH: 14725090GB-PPON: PYZZ-8174-JGXN Central House C/O External Accounts, Norwich, East of England, NR7 0HRContact email
  • ST. EDMUNDS SOCIETYFramework contractorGB-COH: CE002137GB-PPON: PTCW-5412-MWLX 114 - 118 Oak Street, Norwich, East of England, NR3 3BPContact email
  • STEM CENTRE LTDFramework contractorGB-COH: 15043811GB-PPON: PMLC-7825-RBRJ 73 ANGEL ROAD, NORWICH, East of England, NR3 3HRContact email
  • STEMRAN LIMITEDBidder / tendererGB-COH: SC810105GB-PPON: PVHP-4833-QPDN 16 New Inchinnan Road, Paisley, Scotland, PA3 2PP
  • Stir It UpBidder / tendererGB-PPON: PCNL-6915-GLBN 27 St Stephen's Square, Norwich, East of England, NR1 3SS
  • TARGETED PROVISION LTDFramework contractorGB-COH: 11153826GB-PPON: PHWX-7433-MVPM 58 Buckingham Gate, London, London, SW1E 6AJContact email
  • TEACHING PERSONNEL LIMITEDFramework contractorGB-COH: 03225158GB-PPON: PQMM-4759-HMPG 98 Theobalds Road, London, London, WC1X 8WBContact email
  • THE GARAGE TRUST LIMITEDFramework contractorGB-COH: 04510240GB-PPON: PPQC-8452-VHDW The Garage, Norwich, East of England, NR2 1NYContact email

Official documents & specifications (19)

Official links; attachments are not copied

Tender pack and attachments

Show 4 more documents

Notices published for this procedure