Official UK procurement notice
UK public contract notice 037361-2023
Authority: Department for Work & Pensions (Central government)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionThe purpose of this Prior Information Notice (PIN) is to alert potential suppliers to a future opportunity for services with specific requirements related to cash disbursement for use by some DWP customers and some other central government departments customers.
The Payment Exception Service (PES) is a DWP service, required to fulfil the Secretary of State’s obligation to ensure all customers, including those who do not have a transactional account, receive their entitlement.
The service will enable unbanked customers to receive full payment of entitlement, or other such payments as required through an alternative method of payment.
The DWP issues fluctuating amounts of payments, on reoccurring specified payment dates, with differing payment cycles, based on individual and multiple payment entitlement, as determined by departments.
The value of cash disbursement can be in excess of £40 million per month (subject to number of customers / value of payments). However this value is expected to reduce over time in line with DWP’s strategy to support financial inclusion and support customers to transition to a transactional account.
The value of this contract is subject to volume of customers and number of payments.
Read the full description (839 more characters)
The DWP, alongside Other central Government Departments will use the service to ensure that customers across the United Kingdom inclusive of Northern Ireland are able to access their entitlement.
The overall objectives of the service are to ensure payments are processed and made available for customers to redeem their payment on a customer’s payment date, and if needed, provide customers with a level of support to address any queries regarding use of the service and their payments.
DWP reserves the right to suspend, withdraw or amend any intention to proceed with any procurement competition in relation to the Services identified in this section II and reserves the right not to award any contract. Any costs incurred by bidders in engaging with DWP for this opportunity and preparing and submitting bids, will be borne by the bidder.
CPV: Administration services · Banking services · Financial and insurance services · Financial consultancy, financial transaction processing and clearing-house services
The lotProcurement structure
single lot · no lot value publishedLot #1It is envisaged that the Invitation to Tender will be published during Spring ’24 with an aim to award a contract during Summer ‘24Planned
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 13 Jul 2024, 19:45 BST
- Last source update
- 13 Jul 2024, 19:45 BST
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04270e
Publisher note: Prior to the ITT being published, the DWP will run a market engagement session(s) with interested potential suppliers to enable DWP and the potential suppliers to understand the scope of the requirements; and the solutions that are available in the market which could meet those requirements. The session(s) will also enable DWP and the potential providers to understand the contractual requirements and financial envelope that DWP is working within with respect to these services. Potential suppliers that are interested in this opportunity should register their interest for the Market Engagement session with [email protected] to ensure they are kept informed of this opportunity and are sent an invite to the event where the DWP will present and market test with suppliers the scope and requirements of the Payment Exception Service. Your email must clearly state: a. The name of this procurement - Payment Exception Service Procurement b. The name of your organisation; and c. The name and contact details for the registered individual/s sending the email. DWP will only respond to email addresses provided, suppliers can provide multiple email addresses. The market engagement exercise does not form part of a formal procurement process, and the DWP reserves the right to decide whether or not to proceed with any tendering procedures in relation to a contract. Potential suppliers shall be solely responsible for any costs which they incur as a result of participating in any aspect of this market engagement exercise. We anticipate that this opportunity will be advertised using the CCS RM6322 Fund Administration & Disbursement Services DPS. Suppliers must be registered on the DPS on the day of procurement launch. We anticipate that the procurement will launch in WC 25/03/24 Further details for this DPS can be found at https://supplierregistration.cabinetoffice.gov.uk/dps under the 'Fund Administration & Disbursement Service' section. Interested potential Bidders are urged to register as a DPS supplier using the above link and completing the DPS Registration as soon as possible. This DPS is managed by CCS and not DWP, therefore for any technical assistance please ensure you direct queries to CCS. Please note, we will be shortlisting based on ‘category’ for these particular services. Please ensure that the category (filters) which you are appointed for on the DPS match the following: Sector: Central Government, Services: Application and Award Services, Fund Type: Other Payment Type, Location: United Kingdom For DPS info email: [email protected] Potential suppliers will not be prejudiced by any response to this PIN, or failure to respond. This PIN does not formally signify the beginning of a procurement and does not constitute a commitment by DWP to undertake any procurement exercise. In the event that DWP decides to formally commence the procurement of the Payment Exception Service, a separate contract notice will be issued.
How it was run
- Submission deadline
- —
Timeline
2 published dates · Europe/London- Tender notice expected25 Mar 2024, 00:00 GMT
- Notice published13 Jul 2024, 19:45 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
5 events · 8 releases on Find a Tender · since 2 Feb 2024- Buyer details updated17 Jun 2024, 11:08 BST
- Buyer details updated26 Apr 2024, 12:47 BST
- Buyer details updated1 Mar 2024, 15:25 GMT
- Published value updated2 Feb 2024, 12:20 GMTwas £18,449,282
- Status changed2 Feb 2024, 12:20 GMT
Published amendments (7 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextAdditional Information · II.2.14 | Payment Exception Service - Anticipated Timeline; Market Engagement - WC 12/02/2024 Invitation To Tender Published for CCS DPS – WC 25/03/24 Clarification stage - WC 25/03/24-11/04/24 Deadline for Tenders to be submitted – WC 29/04/24 Standstill period commences – 20/06/24 Contract award – 01/07/2024 | Payment Exception Service - Anticipated Timeline; Market Engagement will take place in the month of March 2024 and a revised anticipated timeline will be provided no later than 29th February. | |
| — | TextAdditional Information · II.2.14 | Payment Exception Service - Anticipated Timeline; Market Engagement - WC 12/02/2024 Invitation To Tender Published for CCS DPS – WC 25/03/24 Clarification stage - WC 25/03/24-11/04/24 Deadline for Tenders to be submitted – WC 29/04/24 Standstill period commences – 20/06/24 Contract award – 01/07/2024 | Payment Exception Service - Anticipated Timeline; Market Engagement will take place in the month of April 2024 and a revised anticipated timeline will be provided no later than 27th March. | |
| — | TextAdditional Information · II.2.14 | Payment Exception Service - Anticipated Timeline; Market Engagement - WC 12/02/2024 Invitation To Tender Published for CCS DPS – WC 25/03/24 Clarification stage - WC 25/03/24-11/04/24 Deadline for Tenders to be submitted – WC 29/04/24 Standstill period commences – 20/06/24 Contract award – 01/07/2024 | Payment Exception Service - Anticipated Timeline; Market Engagement will take place between the dates of 7th May 2024 - 23rd May 2024. | |
| — | TextAdditional Information · II.2.14 | Payment Exception Service - Anticipated Timeline; Market Engagement - WC 12/02/2024 Invitation To Tender Published for CCS DPS – WC 25/03/24 Clarification stage - WC 25/03/24-11/04/24 Deadline for Tenders to be submitted – WC 29/04/24 Standstill period commences – 20/06/24 Contract award – 01/07/2024 | Payment Exception Service - Anticipated Timeline; Market Engagement will take place between the dates of 7th May 2024 - 23rd May 2024. | |
| — | Text• Value of the field: · • VI.3 | We anticipate that the procurement will launch in WC 25/03/24 | We anticipate that the procurement will launch in WC 19/06/24 | |
| — | TextAdditional Information · II.2.14 | Payment Exception Service - Anticipated Timeline; Market Engagement - WC 12/02/2024 Invitation To Tender Published for CCS DPS – WC 25/03/24 Clarification stage - WC 25/03/24-11/04/24 Deadline for Tenders to be submitted – WC 29/04/24 Standstill period commences – 20/06/24 Contract award – 01/07/2024 | A market engagement event will be delivered by DWP setting out service requirements at 13:00-15:00 hrs, 8th May, via MS TEAMS, followed by individual 1-2-1 sessions between 10th May – 23rd May to discuss individual questions and market operators’ financial envelopes to inform DWP’s thinking. These sessions will enable DWP and the potential suppliers to understand the scope of the requirements; and… | |
| — | TextAdditional Information · VI.3 | We anticipate that the procurement will launch in WC 25/03/24 | We anticipate that the procurement will launch in WC 08/07/2024 | |
| — | TextVI.3) Additional information · Section VI | We anticipate that the procurement will launch in WC 25/03/24 | We anticipate that the procurement will launch around 17/07/2024 |
A market engagement event will be delivered by DWP setting out service requirements at 13:00-15:00 hrs, 8th May, via MS TEAMS, followed by individual 1-2-1 sessions between 10th May – 23rd May to discuss individual questions and market operators’ financial envelopes to inform DWP’s thinking.
6 amendments published without a description.
Routine re-releases (8)
- 2024-03: 3 releases · 1 Mar 2024 — 28 Mar 2024
- 2024-02: 1 release · 2 Feb 2024
- 2023-12: 1 release · 19 Dec 2023
Contracting authority & participating public bodies
2 public bodies on the noticeOfficial documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.