Find a TenderClosedTender notice
Published 21 May 2025, 19:06 BST

Official UK procurement notice

Tunnels Control & Management System

Official notice

Authority: Transport for London (Public body)

ServicesCompetitive flexible procedureAbove threshold
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Published estimate£29,998,491≈ £2.3m / year · £35,998,189 inc. VAT · 1 value update
Submissions closed 12 May 2026
Next notice expected 7 Apr 2026
Contract term 13 yrsends 4 Nov 2040 · up to 4 Nov 2050 with extensions · starts 5 Nov 2027

What is being bought

Published requirement description

TfL is seeking to replace and improve the Tunnels Control and Management System ("TCMS"), to take advantage of advancements in technology. The TCMS is classed as a 'mission critical' system under the Security of Networks & Information Systems (NIS) Regulations and is essential for TfL to maintain required safety levels within the tunnels and road network including managing events or incidents that occur. Without the TCMS the tunnels would have to close. The TCMS will be critical for the detection and management of incidents including fire safety by controlling ventilation in the tunnels to manage fire smoke and facilitating self-evacuation of incident in tunnel bores. Additionally, the TCMS will assist TfL in facilitating incident responders, such as the emergency services, in performing their duties and functions.

In order for TfL to meet its Highway Authority duties and legal obligations it needs a new and updated TCMS system. Specifically, the below features are required to enable TfL to perform its operating duties as the Highway Authority and Traffic Authority in respect of road user safety (main risks being fire and toxic spillages) and network performance.

  • The new system will ensure safety and mitigates disruption in road tunnels.
  • It must be capable of incident management, highlighting incidents, alarms and notifications to operator attention providing for automatic and manual incident management and User activity logging for an audit trail.
  • It will enable effective communications with the attending emergency services and other incident responders, which will enable TfL to play an effective role in mitigating safety and network disruption risks - it also communicates internally, allowing operators to better collaborate on traffic network management and improve traffic management performance.
  • It will collect safety information from London's Tunnels, including Fire Systems, CCTV, SCADA (Supervisory Control and Data Acquisition) and other safety control systems.
  • It will be responsible for various activities which are Network Information Systems (NIS) reportable.

Additionally, the new TCMS system will enable the tunnel operator to assess when the tunnel systems are degraded to the point where pre-determined Minimum Operating Requirements (MOR) for a tunnel have been breached and the tunnel must be closed. It will control the fixed traffic management systems which will be used to safely close a tunnel in an emergency and for maintenance

The TCMS is vital to enable TfL to perform its authority duties and obligations, particularly regarding the safety and operability of the 13 existing road tunnels on the Transport for London Road Network.

The TCMS will monitor and control tunnel safety systems in the tunnels and the associated London Traffic Control Systems (LTRACS) on approximately 90km of approach roads.

  • Not divided into lots: The proposed packaging option is a single contract with a single prime supplier to deliver the full end-to-end service, including design, build, test, implementation, transition, and ongoing support & maintenance. Splitting the TCMS requirements into multiple lots increased risks around interoperability and interfacing as well as increased complexity of internal management of the contract(s). Additionally, other reasons for adopting a single lot approach included: There is a risk that the project timeline may slip, resulting in delays to implementation, as well as IP Risks
  • How the procedure runs: The Competitive flexible procedure will include: - Procurement Specific Questionnaire (PSQ) - Optional Industry Day - Invitation to Tender (ITT) - Dialogue - Best and Final Offer (BAFO) - Contract Finalisation/Award
  • No preliminary market engagement: Market Engagement was carried out in 2024 prior to PA23 go live.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Renewal 13 yrsPublished value£29,998,491
Contract period: 5 Nov 2027 – 4 Nov 2040 (13 yrs) · up to 4 Nov 2050 with extensionsValue: £29,998,491 exc. VAT · £35,998,189 inc. VAT
Extensions: The contract will include provisions to integrate additional tunnels and to upgrade the system throughout its duration. Further details on these options will be provided at the Invitation To Tender (ITT) stage · A 13-year initial term with a maximum extension option of a further 10 years broken down in increments.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price: Price Per Quality Point
  • Quality: Price Per Quality Point

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 May 2025, 19:06 BST
Last source update
1 Apr 2026, 10:52 BST
Award evaluation window
Submission end – 21 Oct 2027
Authority reference
WS2528025708
FTS notice number
2026/S 000-030207
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-051c4b Find a Tender
How it runs

The Competitive flexible procedure will include:

  • Procurement Specific Questionnaire (PSQ)
  • Optional Industry Day
  • Invitation to Tender (ITT)
  • Dialogue
  • Best and Final Offer (BAFO)
  • Contract Finalisation/Award

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
12 May 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This procurement process is being conducted electronically on the e-Tendering portal SAP Ariba

To access the procurement documents, complete and submit the PSQ, you will need to be registered on the eTendering portal - SAP Ariba and have a supplier profile with TfL.

The following instructions explain TfL's e-tendering portal and provide guidance on how interested parties will be able to communicate with TfL in relation to this exercise.

(1) SAP Ariba (submission portal)

If your company has tendered with TfL after October 2022 your company likely already has an account.

If so skip to step 2.

If not please see instructions below

To register, create an account service.ariba.com/Supplier.aw ↗ Interested parties must read the instructions carefully before proceeding with registration. For help on using the SAP Ariba system, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗

(2) Supplier profile on TfL system (to be invited)

If your organisation has recently participated in a sourcing event with TfL then you already have a supplier account to be invited through and can skip to step 3.

If not follow this link

s1-eu.ariba.com/Sourcing/Main/ad/sel… ↗

Guidance on registering is available through the following link: here content.tfl.gov.uk/supplier-registratio… ↗

(3) Expression of interest

Please reach out to [email protected] to express interest

The SAP Ariba project reference is: WS2528025708

The SAP Ariba Sourcing Event for this procurement is ID: Doc3037140998 and the Sourcing Event is named: "ICT15151 Tunnels Control and Management System"

Please contact [email protected] in the first instance should you experience any problems with the portal for issues related to items 1 and 2.

Please contact [email protected] should you experience any other problems that [email protected] was not able to solve.

Timeline

21 May 2025 → 5 Nov 2027 · 6 dates
  1. Planning notice published
    21 May 2025, 19:06 BST
  2. Tender notice published207 days ago
    1 Apr 2026, 10:52 BST
  3. Next notice expected200 days ago
    7 Apr 2026, 23:59 BST
  4. Submission deadline165 days ago
    12 May 2026, 23:59 BST
  5. Today
    25 Oct 2026
  6. Award decision expected byin 362 days
    21 Oct 2027, 23:59 BST
  7. Contract startsin 376 days
    5 Nov 2027

Notice history

7 events · 3 releases on Find a Tender · since 21 May 2025
  1. Pipeline notice published
    21 May 2025, 19:06 BST
    UK1
  2. Pipeline notice published
    26 Feb 2026, 12:06 GMT
    UK1
  3. Tender notice published
    1 Apr 2026, 10:52 BST
    UK4
  4. Published value published: £29,998,491
    1 Apr 2026, 10:52 BST
  5. Status changed to active
    1 Apr 2026, 10:52 BST
  6. Procurement method changed
    1 Apr 2026, 10:52 BST
  7. Deadline published: 12 May 2026, 23:59 BST
    1 Apr 2026, 10:52 BST

Contracting authority & participating public bodies

Transport for London

Contracting authorityPublic authority - central government GB-PPON: PHMT-6197-NWNZ 5 Endeavour Square, London, London, E20 1JNContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender