Official UK procurement notice
TS2337.2022 Provision of Chatbot and Livechat Services
Authority: ORDNANCE SURVEY LIMITED (Central government)
OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.
What is being bought
Published requirement descriptionOS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently. Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.
CPV: Communication software development services
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Mar 2022, 12:15 GMT
- Last source update
- 18 Mar 2022, 12:15 GMT
- Authority reference
TS2337- FTS notice number
2022/S 000-007410- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-03238cFind a Tender
Notice history
1 release on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DateIV 2.2 | 16 Mar 2022 | 23 Mar 2022 | +7 d |
For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Communication-software-development-services./G6BP2GC8E8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/G6BP2GC8E8 GO Reference: GO-2022318-PRO-19823423
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.