Trust wide Telephony solution

Authority: Basildon University Hospital (Education)

GoodsCompetitive procedure with negotiationAccelerated

Sectors: Radio, television, communication, telecommunication and related equipment (32) Delivery: East of England (UKH37)

Budget not disclosedValue not published

Submissions closed 10 Dec 2021

What is being bought

Published requirement description

Mid and South Essex NHS Foundation Trust (MSEFT) (the "Authority") wishes to procure a contract for the provision of a complete telephony solution to replace all existing on premise telephony and contact centre systems.

CPV: Telecommunications equipment and supplies

The lotProcurement structure

single lot · no lot value published

Lot #1We wish to explore solutions to replace the various existing telephony platforms to…Renewal

We wish to explore solutions to replace the various existing telephony platforms to improve functions to aid the mobility of Trust staff, patient engagement, reliability and the ability to expand into the community without compromising on quality or security.

It is required that the existing telephony and network systems must continue to function throughout this migration and must work seamlessly with any new telephony solution. Such examples of this would be the ability for any new solution to integrate with the existing telephony services, to allow calls to traverse between systems and support a unified dialling plan, to have correct QoS priority markings and for voice VLANs to be set at a network level and picked up by the telephone handsets.

Delivery: East of England

Extensions: There will be an option to extend by two, one year periodsVariant bids: allowed

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

Successive reduction: Candidates will be reduced successively across stages

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Competitive procedure with negotiation
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 25 Nov 2021, 17:34 GMT
Last source update: 25 Nov 2021, 17:34 GMT
FTS notice number: 2021/S 000-029387
Accelerated: The Trust has an urgent requirement to replace end of and soon to be end of life equipment
Classification (CPV): Telecommunications equipment and supplies
Delivery area: East of England (UKH37)
Official registry OCID: ocds-h6vhtk-02fa3a Find a Tender

Publisher note: The Trust had previously published a Prior Information Notice, reference 2021/S 000-002664.

How it was run

Official notice

Submission deadline: 10 Dec 2021, 17:00 GMT
Submission channel: {"written"}
Accepted languages: en

Timeline

25 Nov 2021 → 15 Dec 2021 · 3 dates

Notice published
25 Nov 2021, 17:34 GMT
Submission deadline
10 Dec 2021, 17:00 GMT
Invitations to tender expected
15 Dec 2021

Contracting authority & participating public bodies

Basildon University Hospital

Contracting authorityEducationBody governed by public lawHealth Nethermayne, Nethermayne, East of England, SS165NLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Tracey LeforteReview body Southend

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria