Official UK procurement notice
Transport - Taxi Provisions across sites
Authority: Mid and South Essex NHS Foundation Trust (Central government)·Consortium: 2 public authorities
Sectors: Transport & Passenger Services (60) Delivery: East of England (UKH3)
Published estimate£1,000,000total for 3 lots · £1,200,000 inc. VAT
Submissions closed 18 Nov 2025awarded 1 Apr 2026
Awarded to 24 X 7 LTD. +4 more4 awards
Contract term 3 yrsends 18 Jan 2029 · up to 18 Jan 2031 with extensions · starts 19 Jan 2026
What is being bought3 lots · detail below
Published requirement descriptionhe Contract is required to provide a taxi transportation service for the conveyance of staff, patients, light goods and in certain instances heavy goods for both routine and ad hoc requirements.
The Contract will run for three (3) years with the option to extend a further two (2) twelve (12) month periods.
The Contractor will be required to make taxis available daily 24 hours during the contract period including on Sundays and Bank Holidays. When a service has been requested, the Authority expects the Contractor to respond promptly to execute the requirement.
- The authority expects to re-tender this requirement around 20 Nov 2030, 23:59 GMT.
- No preliminary market engagement: The authority did not undertake market engagement for this Procurement
CPV: Taxi services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£1,000,000 together) · same evaluation weights on every lotLot #1Mid Essex Hospital Services NHS Trust (MEHT)AwardedRenewalPublished value£333,333
The source published no individual description for this lot.
Lot #2Southend University Hospital NHS Trust (SUFT)AwardedRenewalPublished value£333,333
The source published no individual description for this lot.
Lot #3Basildon and Thurrock University Hospital NHS Trust (BTUH)AwardedRenewalPublished value£333,334
The source published no individual description for this lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored · same split on all 3 lots
Published sub-criteria (3)
- Technical Envelope: 60%
- Commercial Envelope: 30%
- Social Value Envelope: 10%
Published award criteria (3)
- Technical Envelope: Questionnaire 2 contains the Technical questions to which Tenderers are to provide their responses and is to be downloaded, completed and uploaded back into the E-Tendering Portal by Tenderers. Tenderer responses to the specific questions relating to the Contract Opportunity must be made in accordance with the instructions provided in the Questionnaire. Assessment of Tenderer Technical Questionnaire responses is described in Section 4 of Document 1 of the ITT Pack.
- Social Value Envelope: Questionnaire 3 contains the Social Value questions to which Tenderers are to provide their responses and is to be downloaded, completed and uploaded back into the E-Tendering Portal by Tenderers. Responses must be made in accordance with the instructions provided in the Questionnaire. Assessment of Tenderer Social Value Questionnaire responses is described in Section 4 of Document 1 of the ITT Pack.
- Commercial Envelope: Please download the Commercial Response template from the Documentation area, complete it and upload it as a response to this question. Questionnaire 4 contains the Commercial (pricing) Questionnaire that is to be downloaded, completed and uploaded back into the E-Tendering Portal by Tenderers. The Commercial Questionnaire is made up of two Response tabs. Response Tab 1 is not to be amended by any bidder. Where Response Tab 1 is amended this shall be a non-compliant Tender and any such Tender shall be disregarded and excluded from further assessment. Where a supplier may wish to make additions or assumptions this must be completed on Response Tab 2 only. All Tenderers are required to complete the Commercial Questionnaire in full. A Tender containing a Commercial Questionnaire that is not completed in full shall be a non-compliant Tender and any such Tender shall be disregarded and excluded from further assessment. No Tenderer is permitted to amend the format of the Commercial Questionnaire in any way. If a Tenderer amends the format of the Commercial Questionnaire (which for the avoidance of doubt includes but is not limited to any amendment, addition, or deletion other than the input of the data requested) then their Tender shall be disregarded and excluded from further assessment. If a Tenderer has any queries regarding the content, completion and / or submission of the Commercial Questionnaire, these must be submitted as clarification questions in accordance with paragraph 3.4 of this Document 1. Prices included in any Tender must not be subject to any pricing qualifications or indexation not provided for explicitly by the Contracting Authority in the Commercial Questionnaire, or in the Specification or in the Contract. In the event that any prices in a Tender are expressed as being subject to any pricing qualifications or indexation not provided for by the Contracting Authority in the Commercial Questionnaire, or in the Specification or in the Contract, the Contracting Authority will reject the Tender. Assessment of Commercial Questionnaire responses is described in Section 4 of Document 1 of the ITT Pack.
Lot distribution rule: Suppliers may bid for as many of the lots as they wish, with award criteria for each lot being the same as per the Technical, Commercial and Social Value Schedules.
Primary and Secondary Suppliers
a) The contract will designate a primary and secondary supplier for each of the three specified site lots within the contract.
i. The primary supplier and secondary for each site lot will be selected based on their scores in the evaluation criteria based out in the tender documentation.
ii. The evaluation criteria will consider Technical, Social Value and Commercial Questionnaires.
iii. The supplier with the highest score for each Hospital site will be designated as the primary supplier for the corresponding Hospital site lot, and the suppliers with the next highest score will be designated as secondary.
b) The primary supplier will have the right of first refusal for all taxis for their designated location.
c) If the primary supplier declines a work order or is unable to supply a vehicle within one hour of the request being made by the Authority, the work order will be offered to the secondary suppliers designated for that specific site.
Secondary Suppliers:
a) A secondary supplier will be selected for each site to ensure there is availability of supply.
b) The secondary supplier will be offered work orders only if the primary supplier declines or does not respond within one hour of the request being made by the Authority for their designated location.
Performance Review and Amendment
a) The Authority reserves the right to review the performance of the primary and secondary supplier every six months.
b) Based on the performance review, the Authority may make amendments to the order of suppliers, if necessary, to ensure optimal service delivery.
c) Any amendments to the order of suppliers will be communicated to the suppliers.
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 20 Nov 2030
- First published
- 20 Oct 2025, 10:02 BST
- Last source update
- 1 Apr 2026, 15:56 BST
- Award evaluation window
- Submission end – 5 Jan 2026
- Authority reference
C395962- FTS notice number
2025/S 000-066582- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cf75Find a Tender
How it was run
Official noticeRun through: Atamis (Health Family) · Who buys & how to bid on Atamis
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
- Submission deadline
- 18 Nov 2025, 17:00 GMT
- Clarification deadline
- 5 Nov 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Please go to: atamis-1928.my.site.com/s/Welcome ↗
Select View our Live Opportunities and search via either C395962 or the title Transport - Taxi Provisions across sites.
The Contracting Authority is utilising an electronic Tendering system (“E-Tendering Portal”) to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Contracting Authority, including the submission of Tender responses will be conducted solely via the following link:
health-family.force.com/s/Welcome ↗
User Guide:
services.atamis.co.uk/docs/Supplier_User_G… ↗
Unless stated otherwise in these Instructions or in writing from the Contracting Authority, all communications from Tenderers (including their sub-contractors, consortium members, consultants and advisers) during the period of this procurement exercise must be directed via the messaging service on the E-Tendering Portal.
Timeline
20 Oct 2025 → 14 Apr 2026 · 8 dates- Tender notice published369 days ago20 Oct 2025, 10:02 BST
- Clarification questions by353 days ago5 Nov 2025, 17:00 GMT
- Submission deadline340 days ago18 Nov 2025, 17:00 GMT
- Award decision expected by291 days ago5 Jan 2026, 23:59 GMT
- Contract starts278 days ago19 Jan 2026
- Assessment summaries sent206 days ago1 Apr 2026, 00:00 BST
- Latest notice published206 days ago1 Apr 2026, 15:56 BST
- Standstill ends192 days ago14 Apr 2026, 23:59 BST
Notice history
7 events · 3 releases on Find a Tender · since 20 Oct 2025- Tender notice published20 Oct 2025, 10:02 BSTUK4
- Contract award notice published5 Mar 2026, 07:59 GMTUK6
- Status changed to complete5 Mar 2026, 07:59 GMT
- Buyer details updated5 Mar 2026, 07:59 GMT
- Contract signature expected18 Mar 2026, 23:59 GMTscheduled
- Contract award notice published1 Apr 2026, 15:56 BSTUK6
- Contract signature expected15 Apr 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 4
Awarded value £2,000,0004 awards exc. VAT
Bids received 1616 from SMEs
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Mid Essex Hospital Services NHS Trust (MEHT)1 award | |||
| 24 X 7 LTD., Happi Group Limitedjoint awardLot 1. Lot 1 - Mid Essex Hospital Services NHS Trust (MEHT)15 Jul 2026 – 14 Jul 2029 · up to 14 Jul 2031Extensions: The Contract will run for three (3) years with the option to extend a further two (2) twelve (12) month periods. | £333,333 | 1 Apr 2026standstill to 14 Apr 2026 | Standstill |
| Lot 2 · Southend University Hospital NHS Trust (SUFT)1 award | |||
| AC RADIO CABS LIMITED, Value Cars Basildon Limitedjoint awardLot 2. Lot 2 - Southend University Hospital NHS Trust (SUFT)15 Jul 2026 – 14 Jul 2029 · up to 14 Jul 2031Extensions: The Contract will run for three (3) years with the option to extend a further two (2) twelve (12) month periods. | £333,333 | 1 Apr 2026 | Awarded |
| Lot 3 · Basildon and Thurrock University Hospital NHS Trust (BTUH)1 award | |||
| Happi Group Limited, Value Cars Basildon Limitedjoint awardLot 3. Lot 3 - Basildon and Thurrock University Hospital NHS Trust (BTUH)15 Jul 2026 – 14 Jul 2029 · up to 14 Jul 2031Extensions: The Contract will run for three (3) years with the option to extend a further two (2) twelve (12) month periods. | £333,334 | 1 Apr 2026standstill to 14 Apr 2026 | Standstill |
| Across several lots1 award | |||
| AC RADIO CABS LIMITED, HEY CAB LTD, Happi Group Limited, Value Cars Basildon Limitedjoint awardTaxi services across all sites22 Jun 2026 – 21 Jun 2029 · up to 21 May 2031Extensions: two (2) twelve (12) month extension options | £1,000,000 | 5 Mar 2026standstill to 16 Mar 2026 | Standstill |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Mid Essex Hospital Services NHS Trust (MEHT) | 4final-stage tenders | 4 | 0 | — |
| 2 · Southend University Hospital NHS Trust (SUFT) | 6final-stage tenders | 6 | 0 | — |
| 3 · Basildon and Thurrock University Hospital NHS Trust (BTUH) | 6final-stage tenders | 6 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
5 commercial parties on the notice- 24 X 7 LTD.Awarded supplier
- AC RADIO CABS LIMITEDAwarded supplier
- HEY CAB LTDAwarded supplier
- Happi Group LimitedAwarded supplier
- Value Cars Basildon LimitedAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender