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Published 5 Oct 2023, 13:17 BST

Official UK procurement notice

Transforming Organisations, Partnerships, and Systems

Official notice

Authority: East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust (Central government)

Framework agreement8 lotsServicesOpen procedureSME suitable

Sectors: Business Services & Consultancy (79) Delivery: UK

Framework ceiling (notional)£40,000,000total for 8 lots · framework ceiling, not attributable revenue · 1 value update

Submissions closed 23 Feb 2024awarded 24 Apr 2024

Lots 8see the lot list below

Framework period 3 yrsends 23 Apr 2027 · extension options published · starts 24 Apr 2024

Re-procurement plannedTransforming Organisations, Partnerships, and Systems · tender expected 1 Sept 2027

What is being bought8 lots · detail below

Published requirement description

East of England NHS Collaborative Procurement Hub are awarding a framework for Transforming Organisations, Partnerships & Systems – Multi-Speciality Support & Advisory Consultancy Services.

CPV: Business services: law, marketing, consulting, recruitment, printing and security

How this framework works

From the published notice

Bids received: 43 bids on the busiest of 8 lots · 46 suppliers appointed
Framework period: 3 yrs from 24 Apr 2024

Lots and requirements (8)Procurement structure

8 lots · no lot values published · same evaluation weights on every lot

Lot #1Sustainable Services Modelling, Design & ImprovementAwarded 3 yrs

Support related to operational delivery, development and transformation of services including matters of business/service improvement and performance. Service innovation reviews to assist Contracting Authorities achieve a step change in performance and/or quality of service delivery, strengthening and broadening planning and service delivery vision, and/or providing access to efficiency benefits and/or savings.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #2Strategy, System Leadership, Governance, & Integrated AssuranceAwarded 3 yrs

Support for the leadership and management of organisations, including matters of corporate/organisational governance and strategy, developing systems and cultures to build organisations, teams and individual learning and performance.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #3Training, Quality Assurance and Consultation ServicesAwarded 3 yrs

Support for the strategic service planning of organisations including matters of organising and delivering relevant engagement communications, training, and quality assurance. Through securing feedback and development information, change and refinement can be implemented.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #4Commercial, Financial and Analytical Related Advisory ServicesAwarded 3 yrs

Support in regard to commercial, financial and analytical review. Provision of support mechanisms for both planning, development and delivery activities based on a Contracting Authorities core service functions and service delivery, as well as future service development and partnership arrangements. Through systematic, quantitative and visual means, decision analysis tools can be utilised to consult on strategic business decisions.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #5Procurement and Supply Chain ServicesAwarded 3 yrs

Support in regard to ad-hoc procurement services and a “turn-key” service which both provide access to expert procurement and commercial knowledge, strategies, support, with provision of an e-procurement/e-tendering portal for PCR, PSR, Procurement Act and future legislation compliant tendering. Services to be taken up could be for single procurement and procurement project support or for longer term procurement service provision.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #6Workforce TransformationAwarded 3 yrs

Internal advisory services and support with evolving efficiency incentives that become relevant to publicly funded organisations during the lifetime of the framework. In health for example, this would encompass but not be limited to alliances through Government direction including but not limited to Integrated Care Boards (ICBs), Integrated Care Systems (ICSs), Integrated Care Partnerships (ICPs) and other programmes and principles being explored by Commissioners and Providers of publicly funded services.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #7Communications and Engagement DeliveryAwarded 3 yrs

Support for organisations through facilitation of service delivery of communication, engagement and consulting services. Service provision includes carrying out matters relevant to securing and delivering appropriate and compliant community engagement and communication activities. Service provision will provide clear audit process to the Contracting Authority that communication and engagement has been secured and acted on in a compliant way.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Lot #8Multi-Disciplinary Consultancy ServicesAwarded 3 yrs

Multi-disciplinary consultancy and advisory services, covering the supply of a broad range of consultancy and advisory services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-7, and/or where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-7.

Contract period: 24 Apr 2024 – 23 Apr 2027 (3 yrs)

Delivery: UK

Extensions: The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.Variant bids: not allowed

79000000 Business services: law, marketing, consulting, recruitment, printing and security

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 8 lots

Quality: 70%Price: 30%

Published sub-criteria (3)

SSV: 10%
Technical: 60%
price: 30%

Published award criteria (3)

SSV: 10
Technical: 60
Price: 30

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
“Transforming Organisations, Partnerships, and Systems” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 5 Oct 2023, 13:17 BST
Last source update: 1 May 2024, 08:47 BST
Award evaluation window: 24 Jan 2024 – …
FTS notice number: 2024/S 000-013975
Classification (CPV): Business services: law, marketing, consulting, recruitment, printing and security
Delivery area: UK
Official registry OCID: ocds-h6vhtk-04083c Find a Tender

Publisher note: EoECPH wishes to provide support to the NHS and the wider arena of publicly funded services with the provision of innovative transformation and consultancy services to assist them in meeting system challenges they face, both now and in the future.<br/><br/>The purpose of this procurement was to secure service providers who will support Contracting Authorities of publicly funded entities meet requirements set against them in pursuit of their day-to-day activities, as well as organisational and service transformation, redesign, and modelling, within the constantly evolving landscape of public/person centric services. Suppliers awarded to the framework will assist Contracting Authorities to manage and meet obligations and other pressures which impact and have relevance to publicly funded organisations, helping them adhere to current and future legislative and best practice requirements concerning their service delivery.<br/><br/>Core lot titles for the Framework include:<br/><br/>Lot 1 Sustainable Services Modelling, Design & Improvement<br/>Lot 2 Strategy, System Leadership, Governance, & Integrated Assurance<br/>Lot 3 Training, Quality Assurance and Consultation Services<br/>Lot 4 Commercial, Financial and Analytical Related Advisory Services<br/>Lot 5 Procurement and Supply Chain Services<br/>Lot 6 Workforce Transformation<br/>Lot 7 Communications and Engagement Delivery<br/>Lot 8 Multi-Disciplinary Consultancy Services

How it was run

Official notice

Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis

Supplier login requiredLanguage: EN

Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends: 23 Feb 2024, 12:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bids opened: 24 Jan 2024, 13:00 GMT

Detailed submission instructions & authority contactsFrom official release

health-family.force.com/s/Welcome ↗

Timeline

4 Dec 2023 → 23 Apr 2027 · 6 dates

Next notice expected
4 Dec 2023
Bids opened
24 Jan 2024, 13:00 GMT
Admission / appointment period endsperiod end, not a bid countdown
23 Feb 2024, 12:00 GMT
Contract starts
24 Apr 2024, 00:00 BST
Notice published
1 May 2024, 08:47 BST
Today
23 Oct 2026
Bids must remain valid untilin 182 days
23 Apr 2027, 23:59 BST

Notice history

5 events · 3 releases on Find a Tender · since 24 Jan 2024

Published value updated to £40,000,000
24 Jan 2024, 09:09 GMT
was £60,000,000
Status changed to active
24 Jan 2024, 09:09 GMT
Procurement method changed
24 Jan 2024, 09:09 GMT
Deadline published: 23 Feb 2024, 12:00 GMT
24 Jan 2024, 09:09 GMT
Status changed to complete
1 May 2024, 08:47 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 46admitted to the panel · see the list ↓

Bids received 4331 from SMEs · busiest of 8 lots

Contracts signed 20latest 24 Apr 2024

205 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
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—
Period
… – 23 Apr 2027
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active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
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active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
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active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
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active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Procurement and Supply Chain Services
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Workforce Transformation
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active
Workforce Transformation
Signed
24 Apr 2024
Value
—
Period
… – 23 Apr 2027
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Sustainable Services Modelling, Design & Improvement	37bids · 37 electronic	27	—	£39,999,999 – £40,000,000
2 · Strategy, System Leadership, Governance, & Integrated Assurance	33bids · 33 electronic	24	—	£39,999,999 – £40,000,000
3 · Training, Quality Assurance and Consultation Services	20bids · 20 electronic	17	—	£39,999,999 – £40,000,000
4 · Commercial, Financial and Analytical Related Advisory Services	27bids · 27 electronic	19	—	£39,999,999 – £40,000,000
5 · Procurement and Supply Chain Services	18bids · 18 electronic	11	—	£39,999,999 – £40,000,000
6 · Workforce Transformation	19bids · 19 electronic	12	—	£39,999,999 – £40,000,000
7 · Communications and Engagement Delivery	16bids · 16 electronic	12	—	£39,999,999 – £40,000,000
8 · Multi-Disciplinary Consultancy Services	43bids · 43 electronic	31	—	£39,999,999 – £40,000,000

Contracting authority & participating public bodies

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Victoria House, Capital Park, Fulbourn, East of England, CB21 5XBContact name, email Published organisation website ↗

Framework contractors & participating bidders

46 commercial parties on the notice

07343436Framework contractor07343436 86-90 Paul Street, London EC2A 4NE, London, UK, EC2A 4NEContact email
31TEN CONSULTING LIMITEDFramework contractor09389147 Ground Floor Apex Yard, 25-35 Long Lane, London, UK, SE1 4PL
Akeso and Company LimitedFramework contractor08382731 11 Cursitor Street,, London, UK, EC4A 1LL
Alba PartnersFramework contractor13012429 86-90 Paul Street,, London,, UK, EC2A 4NE
Arden and Greater East Midlands Commissioning Support UnitFramework contractorN/A St John's House, East Street, Leicester, UK, LE1 6NBContact email
At Scale LimitedFramework contractor10864551 First Floor, 34/36 Rose Street North Lane, Edinburgh, UK, EH2 2NPContact email
Attain Health Management Services LtdFramework contractor07320922 2-4 Packhorse Road, Gerrards Cross,, Buckinghamshire, UK, SL9 7QE
BearingPointFramework contractor03144016 Centennium House, 100 Lower Thames Street, London, UK, EC3R 6DL
Bip GroupFramework contractor02136429 10 Lower Thames Street, London, UK, EC3R6EN
CubeLynxFramework contractor11853530 38 York Road, Northwood, UK, HA6 1JL

Show 36 more suppliers

Deecon ConsultingFramework contractor12468584 Middle Barn Savay Lane, Denham, UK, UB9 5NJ
Deloitte LLP PrimaryFramework contractorOC303675 1 New Street Square, London, UK, EC4A 3HQ
Efficio LimitedFramework contractor04010379 Kinnaird House, 1 Pall Mall East, London, UK, SW1Y 5AU
Ethical Healthcare ConsultingFramework contractor13552449 15 Queen Square, Leeds, UK, LS2 8AJ
GATE ONE LIMITEDFramework contractor08585157 Havas House Hermitage Court, Hermitage Lane, Maidstone, UK, ME16 9NT
Grant Thornton UK LLPFramework contractorOC307742 30 Finsbury Square, London, UK, EC2A 1AG
Health Systems Support LtdFramework contractor11242619 7 Station Road, Chobham, UK, GU24 8AQ
HelpUsTradeFramework contractor06323552 59 Heol Y Graig, Aberporth, Cardigan, UK, SA432HD
IBM United Kingdom LimitedFramework contractor00741598 P.O. Box 41, North Harbour, Portsmouth, UK, PO6 3AU
KCL Digital (Kadel Consulting Ltd)Framework contractor08583068 1 The Green, Richmond, UK, TW9 1PL
LCP Consulting Services Ltd trading as StandFramework contractor12495972 Enterprise House, Harmire Enterprise Park, Barnard Castle, County Durham, UK, DL12 8XT
Liaison Financial Services LtdFramework contractor06426660 Estate House, Evesham Street, Redditch, Worcester, Redditch, Worcester, UK, B97 4HP
MIH Solutions LtdFramework contractor07625352 Repton House, Bretby Business Park, Burton-upon-Trent, South Derbyshire, UK, DE15 0YZ
MeridianPLFramework contractor03515265 Daws House, 33-35 Daws Lane, London, UK, NW7 4SD
Mersey Internal Audit AgencyFramework contractorN/A Regatta Place Brunswick Business Park Summers Road, Liverpool, UK, L3 4BL
NHS Midlands and Lancashire CSUFramework contractorN/A Heron House, 120 Grove Road, Stoke on Trent, Staffordshire, ST4 4LX, Stoke on Trent, UK, ST4 4LX
NHS Shared Business ServicesFramework contractor05280446 Three, Cherry Trees Lane, Hemel Hempstead, Hertfordshire, HP2 7AH, Hemel Hempstead, UK, HP2 7AH
North of England Commissioning Support Unit (NECS)Framework contractorN/A John Snow House, Durham DH1 3YG, Durham, UK, DH1 3YG
Operasee LtdFramework contractor05888279 23 Stow Park Avenue, Newport, NP20 4FL, Newport, UK, NP20 4FL
PACE-XLFramework contractor12921633 20-22 Wenlock Road, London, N1 7GU, London, UK, N1 7GU
PRACTICUS LIMITEDFramework contractor05048716 Riverside Barns, Remenham Church Lane, Henley-on-Thames, Oxfordshire, RG9 3DB, Henley-on-Thames, UK, RG9 3DB
Private Public LtdFramework contractor06405704 Unit 3, St Saviours Wharf. 23 Mill Street, London. SE1 2BE, London, UK, SE1 2BE
Qualitas ConsortiumFramework contractor09730277 First Floor North 40 Oxford Road High Wycombe Buckinghamshire HP11 2EE, High Wycombe, UK, HP11 2EE
Quality Improvement Clinic LtdFramework contractor08033733 Suite 2066 Letraset Building, Wotton Road, Ashford, TN23 6LN, Ashford, UK, TN23 6LN
Quantum-360 LtdFramework contractor12167365 20-22 Wenlock Road, London N1 7GU, London, UK, N1 7GU
RT ConsultingFramework contractor02587032 Teme House, Whittingham Road, Worcester, WR5 2RY, Worcester, UK, WR5 2RY
Redmoor Health LtdFramework contractor10686619 Strawberry Fields Digital Hub, Euxton Lane, Chorley, PR7 1PS, Chorley, UK, PR7 1PS
Siemens Healthcare LimitedFramework contractor09567186 Siemens Healthcare Limited, Parkview, Watchmoor Park, Camberley, GU15 3YL, Camberley, UK, GU15 3YL
TPXimpact LtdFramework contractor06472420 2-4 The Hickman Building, 2nd Floor (South), Whitechapel Road, London, United Kingdom, E1 1EW, London, UK, E1 1EW
TRICORDANT LIMITEDFramework contractor05365159 31 St Johns, Worcester, WR2 5AG, Worcester, UK, WR2 5AG
V4 Services LtdFramework contractor06574923 Point 5 New Eden House, Fletcher Road, Gateshead, Tyne and Wear NE8 2ET, Gateshead, UK, NE8 2ET
Whitetree Group LimitedFramework contractor11365046 1 New Street, Wells, Somerset, BA5 2LA, Somerset, UK, BA5 2LA
Workforce Development TrustFramework contractor07333911 Vertigo, Cheese Lane, Bristol BS2 0JJ, Bristol, UK, BS2 0JJ
Xylem Resourcing Partners LtdFramework contractor11207094 C/O Bishop Fleming LLP, 10 Temple Back, Bristol, BS1 6FL, Bristol, UK, BS1 6FL
changeology group ltdFramework contractorSC670745 55 Milverton Road, Glasgow, UK, G467PL
iMPOWER Consulting LtdFramework contractor03876501 8-10 Warner Street, London, UK, EC1R 5HA

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria