Official UK procurement notice
The Provision of Soft Facilities Management Services
Authority: Oxleas NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionThe Contracting Authority intends to award a single contract for the provision of a comprehensive range of Soft FM services to support the safe, clean, and efficient operation of its estate. The services will cover cleaning (aligned to NHS standards), waste management, security, reception, patient catering, retail and hospitality, courier logistics, car park management, a 24/7 helpdesk, pest control, window cleaning, grounds and gardens maintenance, patient laundry, portering, water management, meeting room refreshments, and associated administrative support, with subcontracting permitted under the contract.
The initial contract term shall be five (5) years with two (2) optional twenty-four (24) month extension periods.
- How the procedure runs: This competitive, flexible procedure will be conducted in two (2) stages: Stage 1: Invitation to Participate – Procurement Specific Questionnaire (PSQ) Stage 2: Invitation to Submit a Final Tender (ISFT)
- No preliminary market engagement: A Prior Information Notice (PIN) was published in October 2024 to inform suppliers of the Authority’s requirement and to invite suppliers to attend a Pre-market Engagement session. Preliminary market engagement was undertaken in October 2024 with key interested suppliers who are able to provide Soft FM services. A high-level overview of the service requirements was provided as well as estimated timings. The purpose of this market engagement was to inform the market of the opportunity and the scope of requirements ahead of the formal procurement exercise. A Full Business Case (FBC) is required to be submitted and approved by Cabinet Office before the Authority can proceed with award of this contract. Notice Reference Number: FTS-012873
CPV: Facilities management services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£72,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Qualitative Score: 55%
- Commercial Criteria: 35%
- Social value: 10%
Published award criteria (3)
- Qualitative Score
- Social value
- Commercial Criteria
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Sept 2025, 16:04 BST
- Last source update
- 29 Jun 2026, 11:33 BST
- Award evaluation window
- Submission end – 13 May 2026
- Authority reference
C388992- FTS notice number
2025/S 000-060622- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-05a44bFind a Tender
- How it runs
This competitive, flexible procedure will be conducted in two (2) stages:
Stage 1: Invitation to Participate – Procurement Specific Questionnaire (PSQ)
Stage 2: Invitation to Submit a Final Tender (ISFT)
How it was run
Official notice- Requests to participate (first stage)
- 31 Oct 2025, 10:00 GMT
- Submission deadline
- 31 Oct 2025, 10:00 GMT
- Clarification deadline
- 24 Oct 2025, 10:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The Atamis Reference Number of this project is C388992.
To obtain further information, including all documentation, please follow these steps:
- Log in to the supplier portal at health-family.force.com/s/Welcome ↗
- Locate the opportunity using 'My Proposals and Quotes' or in 'Find Opportunities'
- Click Register Interest
Please note that all communication will take place via the Atamis portal.
Timeline
29 Sept 2025 → 7 Dec 2026 · 8 dates- Tender notice published393 days ago29 Sept 2025, 16:04 BST
- Clarification questions by369 days ago24 Oct 2025, 10:00 BST
- Submission deadline362 days ago31 Oct 2025, 10:00 GMT
- Award decision expected by167 days ago13 May 2026, 23:59 BST
- Assessment summaries sent121 days ago29 Jun 2026, 00:00 BST
- Latest notice published121 days ago29 Jun 2026, 11:33 BST
- Standstill ends111 days ago8 Jul 2026, 23:59 BST
- Today28 Oct 2026
- Contract startsin 39 days7 Dec 2026
Notice history
5 events · 2 releases on Find a Tender · since 29 Sept 2025- Tender notice published29 Sept 2025, 16:04 BSTUK4
- Contract award notice published29 Jun 2026, 11:33 BSTUK6
- Status changed to complete29 Jun 2026, 11:33 BST
- Procurement method changed29 Jun 2026, 11:33 BST
- Contract signature expected27 Jul 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Iss Mediclean Limited28 Jul 2026 – 30 Sept 2033 · up to 30 Sept 2035Extensions: Two (2) optional extensions of twenty-four (24) months each · Options: Two (2) optional extensions of twenty-four (24) months each | £7,000,000 | 14 Apr 2026standstill to 8 Jul 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 0 | 0 | — |
Who bid
- wonISS Mediclean Ltd · South East England
- did not winCompass Contract Services UK Ltd · West Midlands
- did not winMitie FM Limited · Greater London
- did not winSerco Ltd · South East England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
4 commercial parties on the notice · 1 awarded- Compass Contract Services UK LtdBidder / tenderer
- ISS Mediclean LtdAwarded supplier
- Mitie FM LimitedBidder / tenderer
- Serco LtdBidder / tenderer
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender