Find a TenderAwarded
Published 7 Jun 2021, 16:45 BST

Official UK procurement notice

The Provision of External Coaching Services

Official notice

Authority: CalMac Ferries Limited

ServicesCompetitive procedure with negotiationSME suitable
Published estimate£360,000exc. VAT
Submissions closed 9 Jul 2021awarded 28 Apr 2022
Awarded to The Taylor Clarke Partnership Ltd

What is being bought

Published requirement description

David MacBrayne Limited (DML) is the parent company of CalMac Ferries Ltd, which in turn is supported by a human resource subsidiary, David MacBrayne HR (UK) Ltd (DML HR).

DML HR are seeking to appoint an experienced supplier to deliver expert Leadership Development Coaching for target groups of staff to ensure their development as leaders and managers is continually supported.

CPV: Training services

The lotProcurement structure

single lot · no lot value published
Lot #1While the principal contracting entity is DML HR, it is envisioned that services will…AwardedRenewal

While the principal contracting entity is DML HR, it is envisioned that services will be provided across the DML Group of companies and primarily to target groups of staff in CalMac Ferries Limited, (CFL).

CFL is the operator of the Clyde & Hebrides Ferry Service, a multi-award-winning ferry & port operator and ship management specialist. CFL provides essential lifeline services and logistical support to island and remote communities on the West Cost of Scotland.

Within CalMac Ferries, as with many Public Sector organisations, there is a reliance on strong leadership and management to ensure that organisational goals are achieved.

As such, Leadership Development is provided for target groups of staff to ensure their development as leaders and managers is continually supported.

Whilst CFL delivers internal coaching opportunities, it has been identified that the provision of expert coaching services from an external service provider with a proven track record of delivery is required. This will help to ensure that top talent, emerging talent and key post holders are appropriately equipped to manage the demands and challenges of their roles, particularly in an environment of change and disruption.

The term of contract will be for a period of two (2) years with the option to extend for up to a further two (2) years in 12-month increments.

The contract is for the delivery of Coaching services for talent that supports the continuous development of the Organisation and includes the provision of:

  • Executive Coaching services and support for Executive Directors
  • Leadership and management Coaching services on a one to one basis for leaders and managers identified as top talent in line with the Organisation’s values and behaviours
  • Ad hoc Coaching services for specific challenges identified through talent, succession and excelling performance discussions
  • Tailored Coaching services on a group/team basis
  • Provision of Coaching tools and techniques to optimise development
  • Insight and sharing of current tools, techniques and thinking to ensure new development and trends are adopted as part of the coaching culture and application of best practice coaching
  • Coaching services provided virtually and in person at agreed locations across our organisation geography (typically the West Coast of Scotland)
  • Coach/Coachee agreements, contract performance and financial reporting against the agreed contract

The Service provider must have:

  • a track record of high-performance delivery to executive directors, senior managers and emerging talent
  • the ability to provide flexible and tailored services to maximise benefit to the organisation
  • access to a wide range of resources (coaches and coaching tools) that can be relied upon to provide a comprehensive service offering
  • a clear process in place by which coaches are matched to individuals
  • a clear method of coaching process including chemistry meetings and establishing a coaching contract that is agreed between the coach, individual being coached and the line manager
  • high professional integrity in relation to coaching experience

Pricing shall be fixed for the first 2 years following which price variations shall be limited to a maximum of CPI.

Those suppliers passing the SPD stage may be required to make a presentation of their Tender submission. Although the presentation is not scored it will be used to clarify offers and could result in scores changing as a result of the clarification provided. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

CFL reserves the right to award additional services in accordance with regulation 33(8) of the

Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · West Coast of Scotland
Extensions: The term of contract will be for a period of two (2) years with the option to extend for up to a further two (2) years in 12-month increments.Second stage: 3–5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • Quality: 50
  • Price: 50
Conditions of participation2
  • Economic & financial standing

    Minimum level(s) of standards required:

    Economic operators shall be required to satisfy minimum standards of economic and financial standing. These are described below:

    NB. Ratios shall be based upon the latest available published accounts

    1- Return on Capital Employed: must be at a ratio greater than “0”

    2- Acid Test (Current Ratio): Current Ratio must be greater than “1”

    3- Gearing: Gearing must be a figure of less than 100%

    4- Interest Coverage: Interest Coverage must be a figure of 2 or above

    The Bidder should provide its average yearly turnover for the past three (3) of years

    Minimum: Economic Operators must confirm they already have or can commit to obtain, prior to the commencement the following levels of insurance: Employer’s Liability Insurance = GBP 5 Million Professional Indemnity Insurance = GBP 5 Million
  • Technical & professional ability

    Please evidence if you have worked with similar type industries (100%)

    In relation to the outlined description, bidders are required to describe and demonstrate past experiences (in the last 3 years) in delivering similar service and relevance to DML HR. You should include values of these Contracts. Bidders should note the weighting for this question (Weighting 100%) therefore please ensure bidders provide as much detail as possible.

    Details of the customer organisation for whom the work was carried out, please supply email address as DLM HR may contact this Company for references

Staff
Names and qualifications of delivery staff must be submitted
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 Jun 2021, 16:45 BST
Last source update
27 May 2022, 16:55 BST
Authority reference
CSHR21-445
FTS notice number
2022/S 000-014975
Classification (CPV)
Training services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-02b919 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Suppliers and their sub-contractors are required to pay the Scottish Living Wage to their employees where involved in the delivery of this contract.

Publisher note: DML HR reserves the right to Down Select to two Bidders once the first submission within the ITT has been scored with only the two highest scoring Tenderers being invited to negotiate at DML HR's sole discretion. DML HR conditions of the procurement will be published in the ITT. In the meantime Economic Operators should note that the conditions of the procurement include (but are not limited to) the following: -The eligibility requirements in this Contract Notice will apply to the procurement at all times. Economic Operators may be excluded from this competition if the Economic Operator no longer meets the selection criteria set out in the Contract Notice at any stage during the competition and/or there is a change in identity, control, financial standing or other factor impacting on the selection process affecting the Economic Operator; DML HR is subject to the requirements of the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004. Accordingly, all information submitted to DML HR may need to be disclosed and/or published by it in response to a request under FOISA or the EIRs; and -Economic Operators will remain responsible for all costs and expenses incurred by them in connection with this competition. DML HR will not be liable to reimburse or compensate any costs incurred in connection with an Economic Operator’s participation in this competition, including any costs or other liability in respect of the cancellation of the process.” The award criteria questions and weightings will be published in the ITT. Bidders will be expected to demonstrate Coaching capability. Award criteria scoring will be the following: 0 Unacceptable; 25 Poor; 50 Acceptable; 75 Good; 100 Excellent. Full definitions of the scoring are provided in the ITT. Bidders should note that DML HR intends to ask relevant award questions at the ITT stage. These ITT questions shall be grouped as either belonging to mandatory Pass/Fail type questions or questions which shall be scored and weighted. Where a supplier has been assessed to have failed a Pass/Fail question their tender submission shall be deemed non-compliant and excluded from that point forward within the ITT process. For information only. The buyer reserves the right to fully validate a Tender response following the first submission of Tenders and before Contract award. (SC Ref:695048)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Submission deadline
9 Jul 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Jul 2021 → 27 May 2022 · 3 dates
  1. Submission deadline
    9 Jul 2021, 12:00 BST
  2. Invitations to tender expected
    30 Jul 2021, 00:00 BST
  3. Notice published
    27 May 2022, 16:55 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    27 May 2022, 16:55 BST
Published amendments (1)

Term of Contract Please note "The term of contract will be for a period of one (1) year with the option to extend for up to a further three (3) years in 12-month increments.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £120,0001 contract exc. VAT
Bids received 44 from SMEs
Contracts signed 1latest 28 Apr 2022
Awarded toValueDateStatus
The Taylor Clarke Partnership Ltd£120,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad4——

Contracting authority & participating public bodies

CalMac Ferries Limited

Contracting authorityBody governed by public lawTransport - Ferry Operator Ferry Terminal, Gourock, Scotland, PA19 1QPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sheriff CourtReview body GreenockContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.