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Official procurement procedure

The Provision of Debt Management and Sheriff Officer Services

Collection agency services
Scotland (UKM82)
Published value
Not published
Submission deadline Not published
Lots published7
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Glasgow City Council: "The Provision of Debt Management and Sheriff Officer Services". Published status: complete. Published value: Value not published. 7 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityGlasgow City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Glasgow City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Glasgow City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.5Bids / Report
13% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 92 active published awards; 92 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGlasgow City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSFramework
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Apr 2025, 16:34 BST
Last source update29 Apr 2025, 16:34 BST
Recurring procurementNot published
ClassificationCollection agency services
Delivery area
Scotland (UKM82)
OCIDocds-h6vhtk-04c2fb
What is being bought
Glasgow City Council invites suitably qualified and experienced suppliers to submit bids for the provision of Debt Management and Sheriff Officer Services. The contract has been allocated into 7 separate lots : Lot 1 – Council Tax (First Placement) Lot 2 – Council Tax (Second Placement) Lot 3 - Non Domestic Rates (NDR) Lot 4 – Sundry Debt Lot 5 - Fixed Penalties Lot 6 – Housing Benefit Overpayments Lot 7 – Sheriff Officers (not connected to Lots 1 - 6)
What changed
From the official release history
  1. tender value changed
    29 Apr 2025, 16:34 BST
  2. Status changed to complete
    29 Apr 2025, 16:34 BST
  3. Official notice release published
    29 Apr 2025, 16:34 BST
  4. Submission deadline changed to published date
    29 Apr 2025, 16:34 BST
  5. Published value updated to £5,000,000
    6 Dec 2024, 12:23 GMT
  6. Status changed to active
    6 Dec 2024, 12:23 GMT
  7. Official notice release published
    6 Dec 2024, 12:23 GMT
  8. Submission deadline changed to 14 Jan 2025, 12:00 GMT
    6 Dec 2024, 12:23 GMT
  9. Buyer information updated
    6 Dec 2024, 12:23 GMT
Lots and requirements (7)
Published by the contracting authority
  • Lot 1 · #1
    Council Tax (First Placement)
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid council tax. The supplier of Lot 1 will receive the majority of council tax cases; however it is anticipated that the prospects of successful collection will be high. The caseload will mainly consist of the following: - customers who have a history of payment activity or customers who have fallen into arrears for the first time - customers who have vacated the property and may require to be traced The caseload may also contain customers that are liable to pay council tax on unoccupied properties. This caseload may include customers that are subject to an additional 100% charge for long term empty properties and second homes. The successful supplier will assist the council with collection of debt in these cases and where appropriate trace absent owners.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Council Tax (Second Placement)
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate council tax collection from customers with a history of non-payment. The supplier will assist the council in the collection of council tax by taking a holistic and innovative approach to investigation, confirming liability and recovery and collection.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Non-Domestic Rates
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner and Sheriff Officer to assist the council in the collection of Non-Domestic Rates, Business Improvement Districts (BIDS), Civil penalties and the Visitor Levy. They will take a holistic and innovative approach to investigation, confirmation of liability, recovery and collection. The Lot 3 supplier will provide collection and recovery services for customers liable to pay Business Improvement Districts (BIDS) within the Glasgow City boundary.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    Sundry Debt
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner for collection of unpaid Accounts Receivable or Sundry Debts. The council and its Affiliated Bodies provide a wide range of services that are subject to invoice and collection processes. The successful supplier will assist the council in the collection of unpaid invoices issued by council departments or affiliated bodies. The council may also be required to administer and collect a range of sundry charges introduced during the period of this framework agreement. Additional levy’s or any other additional fees administered by the council family will also be included in the scope of this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 5 · #5
    Fixed Penalties
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate collection from debtors who have failed to make full payment of a Penalty Charge Notice and/or Bus Lane Charge Notice. The successful supplier will also provide collection and enforcement services to any similar new scheme where a fixed penalty is applied.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 6 · #6
    Housing Benefit Overpayments
    cancelled
    Published valueNot published
    The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid Housing Benefit Overpayments (HBOP). The council administers and pays Housing Benefit (HB) to public and private sector tenants and landlords on behalf of the Department for Work and Pensions.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 7 · #7
    Sheriff Officers (not connected to Lots 1 - 6)
    cancelled
    Published valueNot published
    The council seeks to appoint a supplier to provide Sheriff Officer services to a framework for the execution of general citation and diligence services for the council not connected to Lots 1-6. The successful supplier will commit sufficient resources to the work allocated in order to meet the service level requirements of this contract.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Apr 2025, 16:34 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Award active
    Not published · Not published
  7. Award active
    Not published · Not published
  8. Award active
    Not published · Not published
  9. Contract active
    Signed 1 Apr 2025, 00:00 BST · £2,804,364
  10. Contract active
    Signed 1 Apr 2025, 00:00 BST · £1
  11. Contract active
    Signed 1 Apr 2025, 00:00 BST · £1,061,522
  12. Contract active
    Signed 1 Apr 2025, 00:00 BST · £1
  13. Contract active
    Signed 1 Apr 2025, 00:00 BST · £225,000
  14. Contract active
    Signed 1 Apr 2025, 00:00 BST · £590,944
  15. Contract active
    Signed 1 Apr 2025, 00:00 BST · £433,315
Commercial outcome and competition
Awards
Scott & Co (Scotland) LLP
Not published · Not published · active
Scott & Co (Scotland) LLP
Not published · Not published · active
Scott & Co (Scotland) LLP
Not published · Not published · active
Scott & Co (Scotland) LLP
Not published · Not published · active
Scott & Co (Scotland) LLP
Not published · Not published · active
George Walker & Co. T/A Walker Love
Not published · Not published · active
George Walker & Co. T/A Walker Love
Not published · Not published · active
Contracts
Council Tax (First Placement)
£2,804,364 · signed 1 Apr 2025, 00:00 BST · active
Non-Domestic Rates
£1 · signed 1 Apr 2025, 00:00 BST · active
Sundry Debt
£1,061,522 · signed 1 Apr 2025, 00:00 BST · active
Fixed Penalties
£1 · signed 1 Apr 2025, 00:00 BST · active
Housing Benefit Overpayments
£225,000 · signed 1 Apr 2025, 00:00 BST · active
Sheriff Officers (not connected to Lots 1 - 6)
£590,944 · signed 1 Apr 2025, 00:00 BST · active
Council Tax (Second Placement)
£433,315 · signed 1 Apr 2025, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 2 (lot 1)
smeBids: 2 (lot 1)
bids: 2 (lot 2)
electronicBids: 2 (lot 2)
foreignBidsFromEU: 0 (lot 2)
foreignBidsFromNonEU: 2 (lot 2)
smeBids: 2 (lot 2)
bids: 2 (lot 3)
electronicBids: 2 (lot 3)
foreignBidsFromEU: 0 (lot 3)
foreignBidsFromNonEU: 2 (lot 3)
smeBids: 2 (lot 3)
bids: 2 (lot 4)
electronicBids: 2 (lot 4)
foreignBidsFromEU: 0 (lot 4)
foreignBidsFromNonEU: 2 (lot 4)
smeBids: 2 (lot 4)
bids: 2 (lot 5)
electronicBids: 2 (lot 5)
foreignBidsFromEU: 0 (lot 5)
foreignBidsFromNonEU: 2 (lot 5)
smeBids: 2 (lot 5)
bids: 2 (lot 6)
electronicBids: 2 (lot 6)
foreignBidsFromEU: 0 (lot 6)
foreignBidsFromNonEU: 2 (lot 6)
smeBids: 2 (lot 6)
bids: 3 (lot 7)
electronicBids: 3 (lot 7)
foreignBidsFromEU: 0 (lot 7)
foreignBidsFromNonEU: 3 (lot 7)
smeBids: 3 (lot 7)
Buyer and organisations in this procedure

Glasgow City Council

Contracting authority GB-FTS-73933
View buyer profile

  • Glasgow City Council
    buyer
    centralPurchasingBody

    40 John St, City Chambers, Glasgow, UKM82, G2 1DU
    david.hart@glasgow.gov.uk

  • George Walker & Co. T/A Walker Love
    supplier

    16 Royal Exchange Square, Glasgow, UKM82, G1 3AB

  • Glasgow Sheriff Court and Justice of the Peace Court
    reviewBody

    PO Box 23, 1 Carlton Place, Glasgow, G5 9DA
    glasgow@scotcourts.gov.uk

  • Scott & Co (Scotland) LLP
    supplier

    279 Bath Street, Glasgow, UKM82, G2 4JL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published