Official UK procurement notice
THE PROVISION OF CUSTOMER STRATEGY CONSULTING SERVICES
Authority: The Crown Estate (Public body)
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£288,000published award · exc. VAT
Award in standstill 4 Nov 2025no call for competition
Award (standstill) to April Strategy LLP
What is being bought
Published requirement descriptionSupporting with delivering the customer strategy through three workstreams - Segmentation and engagement plan
Customer insight
Customer Value Proposition
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Nov 2025, 12:03 GMT
- Last source update
- 4 Nov 2025, 14:09 GMT
- FTS notice number
2025/S 000-070871- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d9c1Find a Tender
- Why no open competition
- Additional Repeat Further Following Competitive Procedure
- Published justification
April Strategy was contracted with us to deliver our customer strategy following a full tender in 2021 - the segmentation work specifically, is using a methodology which we built together. The segmentation work with them is nearing completion. They have full awareness and direct engagement in our business - across SBUs into sectors.
How it was run
Official notice- Submission deadline
- —
Timeline
4 Nov 2025 → 13 Nov 2025 · 2 dates- Notice published353 days ago4 Nov 2025, 14:09 GMT
- Standstill ends343 days ago13 Nov 2025, 23:59 GMT
Notice history
3 events · 2 releases on Find a Tender · since 4 Nov 2025- Transparency notice published4 Nov 2025, 12:03 GMTUK5
- Contract award notice published4 Nov 2025, 14:09 GMTUK6
- Contract signature expected14 Nov 2025, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £288,0001 award exc. VAT
| Awarded to | Value | Date | Status |
|---|---|---|---|
| April Strategy LLPSME15 Nov 2025 – 14 Nov 2026 · up to 31 Dec 2026Extensions: Further work to support delivery of customer strategy. | £288,000 | 4 Nov 2025standstill to 13 Nov 2025 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- APRIL STRATEGY LLPAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender