Official UK procurement notice
The Provision of a Telecare Support Service Including Payment Collection
Authority: South Gloucestershire Council (Local council)
Sectors: Health & Social Care (85) Delivery: South West (UKK12)
Awarded value£200,000published award · exc. VAT
Awarded 20 Oct 2026no call for competition
Awarded to Careium UK Limited
What is being bought
Published requirement descriptionTelecare Support Service is a service which contributes to the health and wellbeing of residents. An effective service will respond to telecare alerts or calls and ensure suitable assistance or reassurance is provided quickly for individuals who may otherwise have been unable to summon assistance and therefore help individuals to remain living independently in their own home.
The Service will work with the Council to support as many households/units as required throughout the contract period and to collect individuals contributions accurately and promptly and make appropriate payments to the Council.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - without competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Oct 2026, 12:45 BST
- Last source update
- 20 Oct 2026, 10:30 BST
- Authority reference
DN832822- FTS notice number
2026/S 000-098836- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-078676Find a Tender
Notice history
3 events · 2 releases on Find a Tender · since 13 Oct 2026- Transparency notice published13 Oct 2026, 12:45 BSTUK5
- Contract award notice published20 Oct 2026, 10:30 BSTUK6
- Contract signature expected27 Oct 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £200,0001 award exc. VAT
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Careium UK Limited27 Oct 2026 – 26 Oct 2028Options: Within the contract we are able to include additional purchases to meet the requirements of the service specification and the defined population in South Gloucestershire with appropriate internal governance. | £200,000 | 20 Oct 2026 | Awarded |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- CAREIUM UK LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender