Find a TenderAwarded without competitionContract award notice
Published 13 Oct 2026, 12:45 BST

Official UK procurement notice

The Provision of a Telecare Support Service Including Payment Collection

Official notice

Authority: South Gloucestershire Council (Local council)

Below threshold - without competitionLight touch regimeSME suitable
Awarded value£200,000published award · exc. VAT
Awarded 20 Oct 2026no call for competition
Awarded to Careium UK Limited

What is being bought

Published requirement description

Telecare Support Service is a service which contributes to the health and wellbeing of residents. An effective service will respond to telecare alerts or calls and ensure suitable assistance or reassurance is provided quickly for individuals who may otherwise have been unable to summon assistance and therefore help individuals to remain living independently in their own home.

The Service will work with the Council to support as many households/units as required throughout the contract period and to collect individuals contributions accurately and promptly and make appropriate payments to the Council.

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedSME
Delivery: South WestEligibility: SME eligible

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Oct 2026, 12:45 BST
Last source update
20 Oct 2026, 10:30 BST
Authority reference
DN832822
FTS notice number
2026/S 000-098836
Latest notice
Contract award notice (UK6)
Delivery area
South West (UKK12)
Official registry OCID
ocds-h6vhtk-078676 Find a Tender

Notice history

3 events · 2 releases on Find a Tender · since 13 Oct 2026
  1. Transparency notice published
    13 Oct 2026, 12:45 BST
    UK5
  2. Contract award notice published
    20 Oct 2026, 10:30 BST
    UK6
  3. Contract signature expected
    27 Oct 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £200,0001 award exc. VAT
Awarded toValueDateStatus
Careium UK Limited27 Oct 2026 – 26 Oct 2028Options: Within the contract we are able to include additional purchases to meet the requirements of the service specification and the defined population in South Gloucestershire with appropriate internal governance.£200,00020 Oct 2026Awarded

Contracting authority & participating public bodies

South Gloucestershire Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCMC-1241-BLJQ Badminton Road Offices, Bristol, South West, BS37 5AFContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • CAREIUM UK LIMITEDAwarded supplierGB-COH: 04133585GB-PPON: PLPB-9615-NDDR Aspinall House, Blackburn, North West, BB1 2QEContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender