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Published 17 Sept 2026, 16:37 BST

Official UK procurement notice

TfGM - Cloud Public Address System

Official notice

Authority: Transport for Greater Manchester (Public body)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)Repair & Maintenance (50) Delivery: North West (UKD3)
Published estimate£871,000≈ £124k / year · £871,000 inc. VAT
Submissions closed 30 Oct 2026
Contract term 7 yrsends 31 Mar 2034 · extension options published · starts 1 Apr 2027
Notice summaryFrom the published notice

This tender relates to Transport for Greater Manchester's (TfGM) need to procure a Cloud Public Address (PA) System and associated services to provide a secure, resilient, IP-based PA capability across TfGM Transport Service Facilities (TSFs). The PA service is intended to provide real-time passenger information, site-specific passenger safety and security (PSS) messages, and event-driven announcements, operable centrally from the Operations Control Centre (OCC) and locally by designated TSF Site Co-Ordinators. TfGM requires a cloud-hosted PA management system (with main and failover capability) integrated with an on-net estate of PA end user devices (EUDs) such as IP speakers, audio gateways, AFILs, paging stations and user clients, including the ability to interface with legacy Long Line Public Address (LLPA) systems during transition and with existing third-party systems (e.g., Cisco Unified Call Manager) as required.

What is being bought

Published requirement description

This tender relates to Transport for Greater Manchester's (TfGM) need to procure a Cloud Public Address (PA) System and associated services to provide a secure, resilient, IP-based PA capability across TfGM Transport Service Facilities (TSFs). The PA service is intended to provide real-time passenger information, site-specific passenger safety and security (PSS) messages, and event-driven announcements, operable centrally from the Operations Control Centre (OCC) and locally by designated TSF Site Co-Ordinators.

TfGM requires a cloud-hosted PA management system (with main and failover capability) integrated with an on-net estate of PA end user devices (EUDs) such as IP speakers, audio gateways, AFILs, paging stations and user clients, including the ability to interface with legacy Long Line Public Address (LLPA) systems during transition and with existing third-party systems (e.g., Cisco Unified Call Manager) as required.

This is an Open Tender procedure in accordance with the Procurement Act 2023. This route has been selected to ensure unrestricted market access, maximise competition, and enable engagement with the full range of capable Bidders across the services market.

  • No preliminary market engagement: RFI was conducted using email to gather supplier responses.

CPV: Public address systems · Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1 7 yrsSMEPublished value£871,000
Contract period: 1 Apr 2027 – 31 Mar 2034 (7 yrs)Value: £871,000 exc. VAT · £871,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Further site locations as specified within ITT documentation
48952000 Public address systems50000000 Repair and maintenance services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Technical: 50%
  • Cost: 40%
  • Social Value: 10%
Published award criteria (3)
  • Technical
  • Social Value
  • Cost
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
17 Sept 2026, 16:37 BST
Last source update
17 Sept 2026, 16:37 BST
Award evaluation window
Submission end – 20 Jan 2027
Authority reference
DN 824859
FTS notice number
2026/S 000-088386
Latest notice
Tender notice (UK4)
Classification (CPV)
Public address systemsRepair and maintenance services
Delivery area
North West (UKD3)
Official registry OCID
ocds-h6vhtk-0774cf Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
30 Oct 2026, 16:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Home ↗

Timeline

17 Sept 2026 → 1 Apr 2027 · 4 dates
  1. Tender notice published49 days ago
    17 Sept 2026, 16:37 BST
  2. Submission deadline6 days ago
    30 Oct 2026, 16:00 GMT
  3. Today
    5 Nov 2026
  4. Award decision expected byin 76 days
    20 Jan 2027, 23:59 GMT
  5. Contract startsin 146 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    17 Sept 2026, 16:37 BST
    UK4

Contracting authority & participating public bodies

Transport for Greater Manchester

Contracting authorityPublic authority - sub-central government GB-PPON: PNJQ-2746-NWYT 2 Piccadilly Place, Manchester, North West, M1 3BGContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender