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Official procurement procedure

Tenants Satisfaction Survey Services

Market and economic research; polling and statistics
East of England (UKH32)
Published value
Not published
Submission deadline 12 Jul 2021, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Thurrock Council: "Tenants Satisfaction Survey Services". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 12 Jul 2021, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityThurrock CouncilScope & CategoriesNot publishedSubmission Window
Closed
12 Jul 2021, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Thurrock Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Thurrock Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThurrock Council
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published7 Jun 2021, 14:35 BST
Last source update7 Jun 2021, 14:35 BST
Recurring procurementYes
ClassificationMarket and economic research; polling and statistics
Delivery area
East of England (UKH32)
OCIDocds-h6vhtk-02b8f7
What is being bought
The Council’s Housing service regularly engages with tenants to gain valuable feedback relating to the services it delivers. This feedback allows us to assess the performance of both Contractors and internal teams within the Housing Service and make changes to service delivery to improve services for residents.Thurrock Council is seeking to appoint a single, suitably qualified and experienced service provider, who has experience with carrying out telephone surveys for Housing related services.
What changed
From the official release history
  1. Status changed to active
    7 Jun 2021, 14:35 BST
  2. Official notice release published
    7 Jun 2021, 14:35 BST
  3. Submission deadline changed to 12 Jul 2021, 12:00 BST
    7 Jun 2021, 14:35 BST
  4. Buyer information updated
    7 Jun 2021, 14:35 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    This procurement exercise is to commission a contract for telephone interviews to be conducted by an independent organisation to gauge resident satisfaction with services provided by the Housing Department.The Housing department regularly consults with residents to gain valuable feedback regarding repairs, work completed on the Transforming Homes programme, leasehold services, general tenant satisfaction and satisfaction with the sign up process for new tenancies. This feedback allows us to assess the performance of both contractors and internal teams within the Housing Service and drive service improvements
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    7 Jun 2021, 14:35 BST
  2. Submission deadline
    12 Jul 2021, 12:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Thurrock Council

Contracting authority GB-FTS-18662
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published