Tenant Satisfaction Measures Survey

Name: Procurement Process ocds-h6vhtk-06f8fa
Creator: London Borough of Camden
Published: 2026-09-14T10:59:22.000Z
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Authority: London Borough of Camden (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72)Research & Development (R&D) (73) Delivery: UK

Budget not disclosed Value not published

Awarded 11 Sept 2026no call for competition

Awarded to Houosemark Ltd

What is being bought

Published requirement description

Tenant Satisfaction Measures (TSM) perception surveys for the next year, in line with the statutory requirements of the Regulator of Social Housing (RSH).

Introduced in March 2023 under the Social Housing Regulation Act 2024, all registered providers of social housing are required to report on TSMs annually to both the regulator and the public.

CPV: IT services: consulting, software development, Internet and support · Research and development services and related consultancy services

The lotProcurement structure

single lot · no lot value published

Lot #1Direct awardAwarded

Delivery: UK

73000000 Research and development services and related consultancy services

Related open tenders

Bidding windows open now · matched by shared authority or category — not a similarity score

Notice	Matched by	Deadline	Days left	Published value
Young Carers services across Camden and Islington	same authority · London Borough of Camden	21 Sept 2026	1d	£968,792
Dockless bike hire concession services Lot 1 (contract 1)	same authority · London Borough of Camden	25 Sept 2026	5d	£82,000,000
RFQ - Investigating the hygrothermal and dynamic thermal properties of English traditional solid wall construction for resilience in a changing climate - literature review and gap analysis (UID 332)	same category	21 Sept 2026	1d	£9,950
Technology and Data Professional Services FrameworkFramework	same category	21 Sept 2026	1d	£8,000,000 ceiling

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award — no call for competition
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 14 Sept 2026, 11:59 BST
Last source update: 14 Sept 2026, 11:59 BST
Classification (CPV): IT services: consulting, software development, Internet and supportResearch and development services and related consultancy services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-06f8fa

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: PCR2015

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast

Awards 1

Bids received 1

Contracts signed 1latest 11 Sept 2026

Awarded to	Value	Date	Status
Houosemark LtdSME	—	—	Awarded

Contracts

Contract 086807-2026-1 · Houosemark LtdSME
Signed
11 Sept 2026
Value
—
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
Direct award	1bids	—	—	£30,000 — £40,000
Whole notice	—	—	—	£30,000 — £40,000

Contracting authority & participating public bodies

London Borough of Camden

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Judd Street, London, London, WC1H9JE

View buyer profile →

Dispute resolution & review bodies

Cabinet OfficeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Houosemark LtdAwarded supplierGB-COH: 3822761 Unit 2 Olympic Way,, Birchwood, Warrington, England,, UK, WA2 0YLView supplier profile →

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.