Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
{
"id": "003861-2026",
"tag": [
"tender"
],
"date": "2026-01-16T12:33:47Z",
"ocid": "ocds-h6vhtk-060795",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7033",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 40000000,
"currency": "GBP",
"amountGross": 48000000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in Customer & Corporate platforms such as SAP ECC/CRM/BAS, ServiceNow, web channels, and supporting corporate systems. Focused on targeted enhancements, engineering, analysis, support and automation, enabling high‑quality improvements and domain‑specific capability across customer and corporate processes.\nEstimated Lot Value £2m to £5m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute\n- Web accessibility standards and guidelines"
}
]
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 64000000,
"currency": "GBP",
"amountGross": 76800000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in Wholesale platforms and OT‑adjacent technologies—Maximo, ArcGIS, PI, ThingWorx and bespoke operational apps. Focused on targeted engineering, enhancements, data‑driven improvements, smart asset/smart network enablement, and modernisation of legacy systems to elevate operational performance and field service experience.\nEstimated Lot Value £4m to £8m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices"
}
]
}
},
{
"id": "3",
"title": "Data & Analytics & AI",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in data engineering, analytics, BI development, governance and emerging AI capabilities. Focused on targeted delivery of pipelines, models, visualisation, semantic layer enablement, data quality, cataloguing and domain‑specific insights - accelerating the organisation’s shift to data‑driven operations and AI‑ready platforms.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Techncial",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- UK GDPR\n- Data Protection Act 2018\n- EU Data Act\n- EU AI Act\n- Cyber Essentials / Cyber Essentials Plus\n- ISO/IEC 27001"
}
]
}
},
{
"id": "4a",
"title": "Integration",
"value": {
"amount": 16000000,
"currency": "GBP",
"amountGross": 19200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to deliver targeted, high‑quality integration services across Southern Water’s digital estate, enhancing and modernising integrations built on WebMethods, SAP PI/PO, API Gateway, MFT and FME. This Lot requires deep technical expertise to design and engineer scalable integrations, reduce technical debt, strengthen API and data security, modernise legacy ESB patterns, and enable cloud‑ready, microservice‑aligned integration approaches - supporting platform teams, improving B2B connectivity and accelerating safe, reliable change.\nEstimated Lot Value £1m to £2m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute\n- ITIL Best practises"
}
]
}
},
{
"id": "4b",
"title": "Automation",
"value": {
"amount": 16000000,
"currency": "GBP",
"amountGross": 19200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to accelerate automation and AI adoption across Southern Water, delivering high‑quality, scalable automations across Power Platform, RPA tools, Alteryx, Purview‑aligned governance and emerging AI agentic capabilities. This Lot focuses on expert design, build and support of automation solutions, reducing manual effort in systems like Maximo, SAP, ArcGIS and Workday, while helping to mature the Automation & AI CoE through education, enablement, standards, reusable components and responsible AI practices.\nEstimated Lot Value £1m to £2m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations (GDPR)\n- Use of industry best practices for end user compute\n- ITIL and automation best practices\n- Use of Microsoft Purview for data classification, lineage tracking, and policy enforcement across automated workflows\n- Integration with Power Platform and Azure services to ensure data governance is embedded in automation design"
}
]
}
},
{
"id": "5",
"title": "Digital Workspace & Colloboration",
"value": {
"amount": 24000000,
"currency": "GBP",
"amountGross": 28800000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in digital workplace technologies, delivering targeted engineering, automation, low‑code solutions, migration support and optimisation across Microsoft 365, SharePoint Online, Windows 11, VDI and collaboration tools. Focus is on shaping user experience, enhancing productivity, modernising legacy estates, enabling citizen developers, and supporting niche workplace capabilities needed across diverse user personas and operational environments.\nEstimated Lot Value £1m to £3m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"value": {
"amount": 56000000,
"currency": "GBP",
"amountGross": 67200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise across specific network, cloud, compute or security domains - supporting targeted engineering, optimisation, migration, resilience uplift, and niche operational capabilities. This includes specialist skills in Azure, VMware, Cisco/Meraki/ISE, firewalls, storage/backup platforms, Kubernetes/OpenShift, OT‑safe connectivity, observability tooling and security services. Focus is on precision technical delivery, modernisation of legacy infrastructure components, and specialist support for complex hybrid IT/OT environments.\nEstimated Lot Value £3m to £7m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus\n- UK Data Protection legislation including GDPR\n- Southern Water’s internal IT governance frameworks\n- Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners delivering deep cyber expertise, providing targeted services in SecOps, threat intelligence, penetration testing, risk assessments, security architecture, governance & assurance, and OT‑specific NIS compliance activities. Focused on precision technical support—augmenting in‑house teams, improving security posture, and introducing advanced defensive techniques, threat modelling, and security consultancy for complex hybrid IT/OT environments.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022\n- NIS/CAF Compliance\n- ISE/IEC 62443"
}
]
}
},
{
"id": "8",
"title": "Site Based OT",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to modernise and deliver site‑based Operational Technology across Southern Water’s treatment works and network sites. This Lot requires deep expertise in PLC, HMI, SCADA, telemetry, RTUs, Process Control Networks, OT networking, segmentation and NIS‑aligned remediation, as well as hands‑on engineering, installation, commissioning and minor civils. The partner will support the uplift of legacy OT systems to secure, standardised, fully supported platforms - driving improved visibility, governance, resilience, and operational performance across a multi‑site regulated OT estate.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Health & Safety – CDM / ISO / EUSR\n- Industrial Standards – IEC 62443 / IEC 61131/ ISA95\n- Quality Management\n- Electrical Standards – NIC / WIMES\n- Compliance with all relevant UK regulation\n- Use of industry best practices ICS systems, network and infrastructure security\n- SWS MED and standard compliance of solutions"
}
]
}
},
{
"id": "9",
"title": "Managed Services",
"value": {
"amount": 48000000,
"currency": "GBP",
"amountGross": 57600000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing targeted, high‑quality capability augmentation across Project & Programme Management, Agile Delivery, Business Analysis, Solution Architecture and Testing/Quality Assurance. This Lot focuses on supplying skilled practitioners and mature delivery practices to complement Southern Water’s in‑house Digital teams - enhancing capacity, consistency and speed of change across a diverse annual portfolio. Partners bring specialist frameworks, tooling, and domain expertise to uplift delivery maturity, improve outcomes, and strengthen end‑to‑end change capability across all business and technology domains.\nEstimated Lot Value £4m to £6m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and relevant security principles\n- Compliance with UK data protection regulations\n- Compliance with relevant Southern Water policy and wider legislation\n- Use of industry best practices e.g. \no\tPM: Prince2, MSP etc \no\tAgile: SAFe, SCRUM, Kanban\no\tBA: BCS, IIBA\no\tSA: TOGAF, SABSA, UML\no\tT&QA: ISO, IEEE"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4a",
"relatedLot": "4a",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4b",
"relatedLot": "4b",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "8",
"relatedLot": "8",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "9",
"relatedLot": "9",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Specialist Framework (TSSF)",
"value": {
"amount": 360000000,
"currency": "GBP",
"amountGross": 432000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing platform to suppliers who are downselected for this stage."
},
{
"id": "003861-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/003861-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-01-16T12:33:47Z"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderers must indicate in the PQQ all Lots they are bidding on. Suppliers can bid on multiple Lots relevant to their capabilities up to a maximum of 3 Lots."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: \nDirect Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: \ncan be met by any of the Framework Suppliers; and \nthe value of the proposed Order is calculated to be under £250,000 (Two Hundred and Fifty Thousand Pounds). \nCompeted Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers\nPOC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works",
"isOpenFrameworkScheme": true,
"openFrameworkSchemeEndDate": "2034-07-02T23:59:59+01:00"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"description": "The objective of the tender is to select Specialist service providers who are capable of providing services for a maximum of 3 Lots, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level.\nTo facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Specialist Framework Agreement.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).\nSome of the key objectives of the framework include:\n•\tEstablish a single route to market that covers requirements that Southern Water has for Technology Services Specialist providers and resources\n•\tSupport quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities\n•\tModernise contracts\n•\tIncreasing the use of outcome-based delivery and managed services\n•\tDeliver the optimum selection of specialist partners\n•\tSupport the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model\n•\tProvide routes to market for Change Portfolio requirements\nA key objective of this procurement process for Southern Water is to deliver the optimum selection of specialist partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. \nSuppliers can bid on multiple Lots relevant to their capabilities up to a maximum of 3 Lots.",
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nsouthernwater.ukp.app.jaggaer.com\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Graham.Knight@southernwater.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}Complete JSON history (1 releases)
16 Jan 2026 · 003861-2026 · tender
{
"id": "003861-2026",
"tag": [
"tender"
],
"date": "2026-01-16T12:33:47Z",
"ocid": "ocds-h6vhtk-060795",
"buyer": {
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited"
},
"tender": {
"id": "Prj_7033",
"lots": [
{
"id": "1",
"title": "Customer & Corporate",
"value": {
"amount": 40000000,
"currency": "GBP",
"amountGross": 48000000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in Customer & Corporate platforms such as SAP ECC/CRM/BAS, ServiceNow, web channels, and supporting corporate systems. Focused on targeted enhancements, engineering, analysis, support and automation, enabling high‑quality improvements and domain‑specific capability across customer and corporate processes.\nEstimated Lot Value £2m to £5m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute\n- Web accessibility standards and guidelines"
}
]
}
},
{
"id": "2",
"title": "Wholesale",
"value": {
"amount": 64000000,
"currency": "GBP",
"amountGross": 76800000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in Wholesale platforms and OT‑adjacent technologies—Maximo, ArcGIS, PI, ThingWorx and bespoke operational apps. Focused on targeted engineering, enhancements, data‑driven improvements, smart asset/smart network enablement, and modernisation of legacy systems to elevate operational performance and field service experience.\nEstimated Lot Value £4m to £8m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices"
}
]
}
},
{
"id": "3",
"title": "Data & Analytics & AI",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in data engineering, analytics, BI development, governance and emerging AI capabilities. Focused on targeted delivery of pipelines, models, visualisation, semantic layer enablement, data quality, cataloguing and domain‑specific insights - accelerating the organisation’s shift to data‑driven operations and AI‑ready platforms.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Techncial",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- UK GDPR\n- Data Protection Act 2018\n- EU Data Act\n- EU AI Act\n- Cyber Essentials / Cyber Essentials Plus\n- ISO/IEC 27001"
}
]
}
},
{
"id": "4a",
"title": "Integration",
"value": {
"amount": 16000000,
"currency": "GBP",
"amountGross": 19200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to deliver targeted, high‑quality integration services across Southern Water’s digital estate, enhancing and modernising integrations built on WebMethods, SAP PI/PO, API Gateway, MFT and FME. This Lot requires deep technical expertise to design and engineer scalable integrations, reduce technical debt, strengthen API and data security, modernise legacy ESB patterns, and enable cloud‑ready, microservice‑aligned integration approaches - supporting platform teams, improving B2B connectivity and accelerating safe, reliable change.\nEstimated Lot Value £1m to £2m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute\n- ITIL Best practises"
}
]
}
},
{
"id": "4b",
"title": "Automation",
"value": {
"amount": 16000000,
"currency": "GBP",
"amountGross": 19200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to accelerate automation and AI adoption across Southern Water, delivering high‑quality, scalable automations across Power Platform, RPA tools, Alteryx, Purview‑aligned governance and emerging AI agentic capabilities. This Lot focuses on expert design, build and support of automation solutions, reducing manual effort in systems like Maximo, SAP, ArcGIS and Workday, while helping to mature the Automation & AI CoE through education, enablement, standards, reusable components and responsible AI practices.\nEstimated Lot Value £1m to £2m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations (GDPR)\n- Use of industry best practices for end user compute\n- ITIL and automation best practices\n- Use of Microsoft Purview for data classification, lineage tracking, and policy enforcement across automated workflows\n- Integration with Power Platform and Azure services to ensure data governance is embedded in automation design"
}
]
}
},
{
"id": "5",
"title": "Digital Workspace & Colloboration",
"value": {
"amount": 24000000,
"currency": "GBP",
"amountGross": 28800000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise in digital workplace technologies, delivering targeted engineering, automation, low‑code solutions, migration support and optimisation across Microsoft 365, SharePoint Online, Windows 11, VDI and collaboration tools. Focus is on shaping user experience, enhancing productivity, modernising legacy estates, enabling citizen developers, and supporting niche workplace capabilities needed across diverse user personas and operational environments.\nEstimated Lot Value £1m to £3m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles\n- Compliance with UK data protection regulations\n- Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"value": {
"amount": 56000000,
"currency": "GBP",
"amountGross": 67200000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing deep expertise across specific network, cloud, compute or security domains - supporting targeted engineering, optimisation, migration, resilience uplift, and niche operational capabilities. This includes specialist skills in Azure, VMware, Cisco/Meraki/ISE, firewalls, storage/backup platforms, Kubernetes/OpenShift, OT‑safe connectivity, observability tooling and security services. Focus is on precision technical delivery, modernisation of legacy infrastructure components, and specialist support for complex hybrid IT/OT environments.\nEstimated Lot Value £3m to £7m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus\n- UK Data Protection legislation including GDPR\n- Southern Water’s internal IT governance frameworks\n- Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners delivering deep cyber expertise, providing targeted services in SecOps, threat intelligence, penetration testing, risk assessments, security architecture, governance & assurance, and OT‑specific NIS compliance activities. Focused on precision technical support—augmenting in‑house teams, improving security posture, and introducing advanced defensive techniques, threat modelling, and security consultancy for complex hybrid IT/OT environments.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022\n- NIS/CAF Compliance\n- ISE/IEC 62443"
}
]
}
},
{
"id": "8",
"title": "Site Based OT",
"value": {
"amount": 32000000,
"currency": "GBP",
"amountGross": 38400000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners to modernise and deliver site‑based Operational Technology across Southern Water’s treatment works and network sites. This Lot requires deep expertise in PLC, HMI, SCADA, telemetry, RTUs, Process Control Networks, OT networking, segmentation and NIS‑aligned remediation, as well as hands‑on engineering, installation, commissioning and minor civils. The partner will support the uplift of legacy OT systems to secure, standardised, fully supported platforms - driving improved visibility, governance, resilience, and operational performance across a multi‑site regulated OT estate.\nEstimated Lot Value £2m to £4m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Health & Safety – CDM / ISO / EUSR\n- Industrial Standards – IEC 62443 / IEC 61131/ ISA95\n- Quality Management\n- Electrical Standards – NIC / WIMES\n- Compliance with all relevant UK regulation\n- Use of industry best practices ICS systems, network and infrastructure security\n- SWS MED and standard compliance of solutions"
}
]
}
},
{
"id": "9",
"title": "Managed Services",
"value": {
"amount": 48000000,
"currency": "GBP",
"amountGross": 57600000
},
"status": "active",
"renewal": {
"description": "The procedure will follow the standard Open Framework model as described under The Procurement Act 2023."
},
"hasRenewal": true,
"description": "SWS seek specialist partners providing targeted, high‑quality capability augmentation across Project & Programme Management, Agile Delivery, Business Analysis, Solution Architecture and Testing/Quality Assurance. This Lot focuses on supplying skilled practitioners and mature delivery practices to complement Southern Water’s in‑house Digital teams - enhancing capacity, consistency and speed of change across a diverse annual portfolio. Partners bring specialist frameworks, tooling, and domain expertise to uplift delivery maturity, improve outcomes, and strengthen end‑to‑end change capability across all business and technology domains.\nEstimated Lot Value £4m to £6m per annum",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"type": "quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"name": "Commercial",
"type": "cost",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-07-02T23:59:59+01:00",
"startDate": "2026-07-03T00:00:00+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and relevant security principles\n- Compliance with UK data protection regulations\n- Compliance with relevant Southern Water policy and wider legislation\n- Use of industry best practices e.g. \no\tPM: Prince2, MSP etc \no\tAgile: SAFe, SCRUM, Kanban\no\tBA: BCS, IIBA\no\tSA: TOGAF, SABSA, UML\no\tT&QA: ISO, IEEE"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "3",
"relatedLot": "3",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4a",
"relatedLot": "4a",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "4b",
"relatedLot": "4b",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "5",
"relatedLot": "5",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "6",
"relatedLot": "6",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "7",
"relatedLot": "7",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "8",
"relatedLot": "8",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
},
{
"id": "9",
"relatedLot": "9",
"additionalClassifications": [
{
"id": "72000000",
"scheme": "CPV",
"description": "IT services: consulting, software development, Internet and support"
}
]
}
],
"title": "Technology Services Specialist Framework (TSSF)",
"value": {
"amount": 360000000,
"currency": "GBP",
"amountGross": 432000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing platform to suppliers who are downselected for this stage."
},
{
"id": "003861-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/003861-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-01-16T12:33:47Z"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderers must indicate in the PQQ all Lots they are bidding on. Suppliers can bid on multiple Lots relevant to their capabilities up to a maximum of 3 Lots."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withAndWithoutReopeningCompetition",
"description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: \nDirect Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: \ncan be met by any of the Framework Suppliers; and \nthe value of the proposed Order is calculated to be under £250,000 (Two Hundred and Fifty Thousand Pounds). \nCompeted Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers\nPOC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works",
"isOpenFrameworkScheme": true,
"openFrameworkSchemeEndDate": "2034-07-02T23:59:59+01:00"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"description": "The objective of the tender is to select Specialist service providers who are capable of providing services for a maximum of 3 Lots, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level.\nTo facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Specialist Framework Agreement.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).\nSome of the key objectives of the framework include:\n•\tEstablish a single route to market that covers requirements that Southern Water has for Technology Services Specialist providers and resources\n•\tSupport quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities\n•\tModernise contracts\n•\tIncreasing the use of outcome-based delivery and managed services\n•\tDeliver the optimum selection of specialist partners\n•\tSupport the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model\n•\tProvide routes to market for Change Portfolio requirements\nA key objective of this procurement process for Southern Water is to deliver the optimum selection of specialist partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. \nSuppliers can bid on multiple Lots relevant to their capabilities up to a maximum of 3 Lots.",
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nsouthernwater.ukp.app.jaggaer.com\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PBJQ-2231-ZRPG",
"name": "Southern Water Services Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ27",
"country": "GB",
"locality": "Worthing",
"postalCode": "Bn13 3NX",
"countryName": "United Kingdom",
"streetAddress": "Southern Water, Southern House"
},
"details": {
"url": "http://www.southernwater.co.uk",
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "PBJQ-2231-ZRPG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "Graham.Knight@southernwater.co.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}