Find a TenderAwarded

Published 20 Sept 2024, 14:08 BST

Official UK procurement notice

TC1121 Home Care and Extra Care Services

Official notice

Authority: Manchester City Council (Local council)

Framework agreement3 lotsServicesOpen procedureMax 2 lots per supplier

Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: North West (UKD3)

Framework ceiling (notional)£140,000,000total for 3 lots · framework ceiling, not attributable revenue

Submissions closed 25 Nov 2024awarded 26 Jan 2026

Lots 3max 2 won per supplier

What is being bought3 lots · detail below

Published requirement description

This procurement is for the provision of Home Care and Extra Care Services in Manchester.

Manchester City Council (MCC) is looking to establish a Framework for Homecare services

which will comprise of 3 Lots:

Lot 1 Home Care North (up to 10 providers)

Lot 2 Home Care Central (up to 15 providers)

Lot 3 Home Care South (up to 15 providers)

Please note Providers will not be included on more than 2 Lots for home care services

CPV: Health and social work services · Other community, social and personal services

How this framework works

From the published notice

Bids received: 921 bids on the busiest of 3 lots · 26 suppliers appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · win at most 2 of them · same evaluation weights on every lot

Lot #1Home Care NorthCancelled

Further details are set out in the procurement documents

Delivery: North West

Variant bids: not allowed

85000000 Health and social work services 98000000 Other community, social and personal services

Lot #2Home Care CentralCancelled

Further details are set out in the procurement documents

Delivery: North West

Variant bids: not allowed

85000000 Health and social work services 98000000 Other community, social and personal services

Lot #3Home Care SouthCancelled

Further details are set out in the procurement documents

Delivery: North West

Variant bids: not allowed

85000000 Health and social work services 98000000 Other community, social and personal services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 3 lots

Quality: 70%Social value: 20%Environmental: 10%

Published sub-criteria (3)

Quality: 70%
Social Value: 20%
Zero Carbon and Environment: 10%

Published award criteria (3)

Social Value: 20
Zero Carbon and Environment: 10
Quality: 70

What this means for your bid

“TC1121 Home Care and Extra Care Services” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 20 Sept 2024, 14:08 BST
Last source update: 22 Jul 2026, 10:53 BST
Award evaluation window: 25 Nov 2024 – …
Authority reference: DN743041
FTS notice number: 2026/S 000-069033
Classification (CPV): Health and social work servicesOther community, social and personal services
Delivery area: North West (UKD3)
Official registry OCID: ocds-h6vhtk-049ca4 Find a Tender

Review and risk notes

Review procedure: The Council will incorporated a minimum 10 calendar day standstill period at the point
information on the award of the framework is communicated to tenderers prior to entering
into the framework. If an appeal regarding the award of a framework has not been
successfully resolved, the Public Contract Regulations 2015 provide for aggrieved parties
who have been harmed or are at risk of harm by a breach of the rules to take action in the
High Court (England, Wales and Northern Ireland)

Publisher note: This procurement is for the provision of Home Care and Extra Care Services in Manchester. Manchester City Council (MCC) is looking to establish a Framework for Homecare services which will comprise of the following 3 Lots: Lot 1 Home Care North (up to 10 providers - this was increased to 15) Lot 2 Home Care Central (up to 15 providers) Lot 3 Home Care South (up to 15 providers) Please note Providers will not be included on more than 2 Lots. Providers will be initially ranked based on the total score for Quality, Social Value and Zero Carbon & Environment. This will be used to determine those contractors to be included on the Framework Agreement to a maximum of 15 providers on Lot 1, 15 providers on Lot 2 and 15 providers on Lot 3. Providers were asked to rank their preferred lots. The highest scoring bidder will be awarded their preferred Lots, and the next successful highest scoring bidders up to the maximum number of providers will be awarded Lots in line with their preferences where possible. Please note there may be potential TUPE implications associated with each of the lots. The Council is used the e-business portal known as the Chest. The successful supplier will be required to actively participate in the economic and social regeneration of the locality of, and surroundings of, the place of delivery of the contract. Therefore, selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations as relevant to the subject matter of this project. The Council reserves the right not to award the framework, as a result of this Contract Notice. The Council shall not be liable for any costs or expenses incurred by any organisation in responding to this notice or in tendering for the proposed framework. All submissions must be in English, with any clarifications or discussions conducted in English. Tenders and supporting documents must be priced in pounds sterling and all payments under the proposed contract will be made in pounds sterling.

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Appointment period ends: 25 Nov 2024, 11:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bid validity: 180 days from the deadline
Bids opened: 25 Nov 2024, 11:00 GMT

Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Timeline

25 Nov 2024 → 22 Jul 2026 · 3 dates

Admission / appointment period endsperiod end, not a bid countdown
25 Nov 2024, 11:00 GMT
Bids opened
25 Nov 2024, 11:00 GMT
Notice published95 days ago
22 Jul 2026, 10:53 BST

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
22 Jul 2026, 10:53 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 26admitted to the panel · see the list ↓

Bids received 921busiest of 3 lots

Contracts signed 20latest 26 Jan 2026

45 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care North
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Central
Signed
26 Jan 2026
Value
—
Status
active
Home Care Centraal
Signed
26 Jan 2026
Value
—
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Home Care North	291bids	—	—	£140,000,000 – £140,000,000
2 · Home Care Central	921bids	—	—	£140,000,000 – £140,000,000
3 · Home Care South	921bids	—	—	£140,000,000 – £140,000,000

Contracting authority & participating public bodies

Manchester City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Floor 5 (Mount Street Elevation),, Town Hall Extension, Albert Square, Manchester, North West, M60 2LAContact name, email, phone Published organisation website ↗

Framework contractors & participating bidders

30 commercial parties on the notice

Age Concern Manchester (t/a Age UK Manchester)Framework contractor Manchester, North West, M2 7HG
Be Caring LtdFramework contractor Newcastle Upon Tyne, North West, NE3 3LZ
C4 Care LtdFramework contractor Stockport, North West, SK4 3GN
Care Quality Services LtdFramework contractor Stafford, ST18 0FX, North West
Care Quality Services LtdFramework contractor Stafford, North West, ST18 0FX
Care at Home Group LtdFramework contractor Wirral, North West, CH62 3NX
Cathedral Care Services LtdFramework contractor Sale, North West, M33 3SD
Choices Care LtdFramework contractor Peterborough, North West, PE4 6AG
Delta Care LtdFramework contractor Preston, North West, PR1 3RE
Delta Care LtdFramework contractor Lancashire, North West, PR1 3RE

Show 20 more suppliers

Ethica Services Ltd t/a Ethica CareFramework contractor Essex, North West, CO3 3LX
Franco Ltd t/a 365 MedicareFramework contractor Hyde, North West, SK14 4EH
Grace Live In Carers LtdFramework contractor Oldham, North West, OL8 4QQ
HG Care Services LtdFramework contractor Stockport, North West, Sk4 2LP
Hales Group LtdFramework contractor Peterborough, North West, PE1 5TX
Homecarers Care Services LtdFramework contractor London, North West, NW3 2NH
I Care (GB) LtdFramework contractor Blackpool, North West, FY2 0PJ
Icare Solutions LtdFramework contractor Manchester, North West, M16 9HF
Kingdom Health LtdFramework contractor Shrewsbury, North West, SY1 3LL
Medacs Healthcare LtdFramework contractor London, North West, W1D 3QU
Meridian Health & Social Care LtdFramework contractor Wolverhampton, North West, WV9 5HD
Pova Care LtdFramework contractor Bradford, North West, BD3 0LT
Premier Care LtdFramework contractor Colchester, North West, C04 9QR
Routes Healthcare (North) LtdFramework contractor Macclesfield,, North West, SK10 2XA
Specialist Care Team LtdFramework contractor Lancashire, North West, LA4 4AY
The Care Company Plus LtdFramework contractor Manchester, North West, M3 1EZ
The Human Support Group LtdFramework contractor Nottinghamshire, North West, NG7 2SZ
The Human Support Group LtdFramework contractor Nottingham, North West, NG7 2SZ
Trailblazer Social Care LtdFramework contractor Brighouse, North West, HD6 1PE
Trailblazer Social careFramework contractor Brighouse, North West, HD6 1PE

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria

What is being bought3 lots · detail below

How this framework works

Lots and requirements (3)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications (2)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).