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Official procurement procedure

TC1024 Reissued Neighbourhood Services - Case Management System

Software package and information systems
North West (UKD3)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Manchester City Council: "TC1024 Reissued Neighbourhood Services - Case Management System". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityManchester City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Manchester City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Manchester City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
30.8% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 13 active published awards; 13 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityManchester City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published28 Feb 2023, 11:57 GMT
Last source update28 Feb 2023, 11:57 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
North West (UKD3)
OCIDocds-h6vhtk-0332ed
What is being bought
Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: • Community Safety - ASBAT • Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team • Licensing – Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: • Case Management • CRM and collaboration • Document Management and Reporting • Mobile Technology • Resource Management • System Integration • Programme Management
What changed
From the official release history
  1. tender value changed
    28 Feb 2023, 11:57 GMT
  2. Status changed to complete
    28 Feb 2023, 11:57 GMT
  3. Official notice release published
    28 Feb 2023, 11:57 GMT
  4. Submission deadline changed to published date
    28 Feb 2023, 11:57 GMT
  5. Buyer information updated
    28 Feb 2023, 11:57 GMT
  6. Published value updated to £1,741,000
    3 May 2022, 13:49 BST
  7. Status changed to active
    3 May 2022, 13:49 BST
  8. Official notice release published
    3 May 2022, 13:49 BST
  9. Submission deadline changed to 6 Jun 2022, 11:00 BST
    3 May 2022, 13:49 BST
  10. Buyer information updated
    3 May 2022, 13:49 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: • Community Safety - ASBAT • Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team • Licensing – Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: • Case Management • CRM and collaboration • Document Management and Reporting • Mobile Technology • Resource Management • System Integration • Programme Management
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    28 Feb 2023, 11:57 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 28 Feb 2023, 00:00 GMT · £752,800
Commercial outcome and competition
Awards
Arcus Global Limited
Not published · Not published · active
Contracts
Contract
£752,800 · signed 28 Feb 2023, 00:00 GMT · active
Bid statistics
bids: 3 (lot 1)
Buyer and organisations in this procedure

Manchester City Council

Contracting authority GB-FTS-7018
View buyer profile

  • Manchester City Council
    buyer

    Room 407, Town Hall, Manchester, UKD3, M60 2JR
    maxime.woods@manchester.gov.uk
    +44 1612345000

  • Arcus Global Limited
    supplier

    Future Business Centre, Kings Hedges Rd,, Cambridge, UKD3, CB4 2HY

  • Manchester City Council
    reviewBody

    Town Hall Extension, Manchester, M60 2LA
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published