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Published 3 May 2022, 13:49 BST

Official UK procurement notice

TC1024 Reissued Neighbourhood Services - Case Management System

Official notice

Authority: Manchester City Council (Local council)·Consortium: 2 public authorities

GoodsCompetitive procedure with negotiation
Sectors: Software Packages & ERP (48) Delivery: North West (UKD3)
Published estimate£1,741,000exc. VAT56.8% below published estimate
Submissions closed 6 Jun 2022awarded 28 Feb 2023
Awarded to Arcus Global Limited

What is being bought

Published requirement description

Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure.

The following teams are in scope of this project:

  • Community Safety - ASBAT
  • Compliance & Enforcement, which includes:

o Trading Standards

o Environmental Protection Team

o Food, Health & Safety and Airport Team

o Licensing & Out of Hours Teams

o Environmental Crimes Team

o Neighbourhood Compliance Teams

o Housing Compliance Team

o Compliance Support Team

  • Licensing – Premises, Taxi and Taxi Compliance

Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities:

  • Case Management
  • CRM and collaboration
  • Document Management and Reporting
  • Mobile Technology
  • Resource Management
  • System Integration
  • Programme Management

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: North West
Extensions: The term of the Contract will be for an initial 5 years post implementation, with the option to extend for up to 4 years in total as stated below: Extension up to 2 years + up to 2 Years. Should a full 2 years not be taken on either of the extensions the option to extend further up to the full 4 years may be taken.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Quality40%/Social Value20%/Carbon Neutral and Environment10%: 70%
  • price: 30%
Published award criteria (2)
  • Quality40%/Social Value20%/Carbon Neutral and Environment10%: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
3 May 2022, 13:49 BST
Last source update
28 Feb 2023, 11:57 GMT
Authority reference
DN607240
FTS notice number
2023/S 000-005802
Classification (CPV)
Software package and information systems
Delivery area
North West (UKD3)
Official registry OCID
ocds-h6vhtk-0332ed Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
6 Jun 2022, 11:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Timeline

6 Jun 2022 → 28 Feb 2023 · 2 dates
  1. Submission deadline
    6 Jun 2022, 11:00 BST
  2. Notice published
    28 Feb 2023, 11:57 GMT

Notice history

2 events · 2 releases on Find a Tender · since 28 Feb 2023
  1. Status changed to complete
    28 Feb 2023, 11:57 GMT
  2. Buyer details updated
    28 Feb 2023, 11:57 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £752,8001 contract exc. VAT
Bids received 3
Contracts signed 1latest 28 Feb 2023
Awarded toValueDateStatus
Arcus Global Limited£752,800 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Manchester City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Level 5, Town Hall Extention, Manchester, North West, M60 2LAContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Arcus Global LimitedAwarded supplier Future Business Centre, Kings Hedges Rd,, Cambridge, North West, CB4 2HY

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.