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Find a TenderAwardedContract details notice
Published 27 Mar 2026, 09:04 GMT

Official UK procurement notice

Provision Of Taxi Services for ELHT and BTH

Official notice

Authority: East Lancashire Hospitals NHS Trust (Central government)·Consortium: 2 public authorities

3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitableMax 2 lots to bidMax 2 lots per supplier
Sectors: Transport & Passenger Services (60) Delivery: UK
Published estimate£738,353envelope for 3 lots · £886,024 inc. VAT · 1 value update
Submissions closed 12 Jun 2026awarded 13 Jul 2026
Awarded to IROAM Private Hire +2 more6 awards
Contract term 3 yrsends 16 Aug 2029 · up to 16 Aug 2031 with extensions · starts 17 Aug 2026

What is being bought3 lots · detail below

Published requirement description

East Lancashire Hospitals NHS Trust seeks to award contract(s) to suitably qualified and experienced providers for the delivery of Taxi Services supporting Royal Blackburn Teaching Hospital and Burnley General Hospital. The required services include, but are not limited to:

  • Patient transport (non emergency)
  • Staff transport
  • Ad hoc pick ups and drop offs
  • Transport of clinical items such as samples and case notes

Blackpool Teaching Hospitals NHS Foundation Trust seeks to award a contract to a suitably qualified provider for the provision of Taxi Services for Blackpool Victoria Hospital. Services required include:

  • Patient transport (non emergency)
  • Staff transport
  • Ad hoc pick ups and drop offs
  • Transport of clinical items such as samples and case notes
  • The authority expects to re-tender this requirement around 13 Jul 2026, 23:59 BST.

CPV: Taxi services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£738,353 together) · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lot
Lot #1Royal Blackburn Teaching Hospital - Taxi servicesAwardedRenewal 3 yrsSMEVCSEPublished value£240,000

East Lancashire Hospital Trust wish to enter in to a contract with a suitably qualified provider for the provision of Taxi services for Royal Blackburn Teaching Hospital, for patients and Adhoc pick ups and drop offs including samples and case notes.

The selected provider will be expected to provide to cover the geographical area around Royal Blackburn Teaching Hospital.

Contract period: 17 Aug 2026 – 16 Aug 2029 (3 yrs) · up to 16 Aug 2031 with extensionsValue: £240,000 exc. VAT · £288,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The option to extend will be on a 12 months plus a further 12 months term.
60120000 Taxi services
Lot #2Burnley General Teaching Hospital - Taxi servicesAwardedRenewal 3 yrsSMEVCSEPublished value£240,000

East Lancashire Hospital Trust wish to enter in to a contract with a suitably qualified provider for the provision of Taxi services for Burnley General Teaching Hospital, for patients and Adhoc pick ups and drop offs including samples and case notes.

The selected provider will be expected to provide to cover the geographical area around Burnley General Teaching Hospital.

Contract period: 17 Aug 2026 – 16 Aug 2029 (3 yrs) · up to 16 Aug 2031 with extensionsValue: £240,000 exc. VAT · £288,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The option to extend will be on a 12 months plus a further 12 months term.
60120000 Taxi services
Lot #3Blackpool Teaching Hospital - Taxi servicesAwardedRenewal 3 yrsSMEVCSEPublished value£258,353

Blackpool Victoria Hospital wish to enter in to a contract with a suitably qualified provider for the provision of Taxi services for Royal Blackpool Victoria Hospital, for patients, Staff and Adhoc pick ups and drop offs including samples and case notes.

The selected provider will be expected to provide to cover the geographical area around Blackpool Victoria Hospital.

Contract period: 17 Aug 2026 – 16 Aug 2029 (3 yrs) · up to 16 Aug 2031 with extensionsValue: £258,353 exc. VAT · £310,024 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The option to extend will be on a 12 months plus a further 12 months term.
60120000 Taxi services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 50%Price: 40%Social value: 10%
Published award criteria (3)
  • Price
  • Quality
  • Social Value
Lot distribution rule: This procurement will be conducted using the Most Advantageous Tender (MAT) approach. Under MAT, bids will be assessed on the basis of both quality and price, with the objective of identifying the tender offering the best overall value to the Authorities in accordance with the published criteria.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 13 Jul 2026
First published
27 Mar 2026, 09:04 GMT
Last source update
21 Aug 2026, 10:11 BST
Award evaluation window
Submission end – 13 Jul 2026
Authority reference
C431369
FTS notice number
2026/S 000-044338
Latest notice
Contract details notice (UK7)
Classification (CPV)
Taxi services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0675e8 Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
12 Jun 2026, 12:00 BST
Clarification deadline
29 May 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To participate in the tender, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗.

Should Tenderers have any queries, or having problems using the portal, they should contact the Helpdesk at:

Phone: 0800 9956035

E-mail: [email protected]

Timeline

27 Mar 2026 → 21 Aug 2026 · 10 dates
  1. Planning notice published203 days ago
    27 Mar 2026, 09:04 GMT
  2. Tender notice published155 days ago
    14 May 2026, 12:51 BST
  3. Next notice expected154 days ago
    15 May 2026, 23:59 BST
  4. Clarification questions by140 days ago
    29 May 2026, 12:00 BST
  5. Submission deadline126 days ago
    12 Jun 2026, 12:00 BST
  6. Assessment summaries sent96 days ago
    13 Jul 2026, 00:00 BST
  7. Award decision expected by95 days ago
    13 Jul 2026, 23:59 BST
  8. Standstill ends85 days ago
    23 Jul 2026, 23:59 BST
  9. Contract starts61 days ago
    17 Aug 2026, 00:00 BST
  10. Latest notice published56 days ago
    21 Aug 2026, 10:11 BST

Notice history

7 events · 4 releases on Find a Tender · since 27 Mar 2026
  1. Planned procurement notice published
    27 Mar 2026, 09:04 GMT
    UK3
  2. Tender notice published
    14 May 2026, 12:51 BST
    UK4
  3. Status changed to active
    14 May 2026, 12:51 BST
  4. Contract award notice published
    13 Jul 2026, 14:23 BST
    UK6
  5. Status changed to complete
    13 Jul 2026, 14:23 BST
  6. Contract signature expected
    17 Aug 2026, 23:59 BST
    scheduled
  7. Contract details notice published
    21 Aug 2026, 10:11 BST
    UK7
Routine re-releases (4)
  • 2026-03: 1 release · 27 Mar 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 6some still in standstill
Awarded value £640,8093 awards exc. VAT
Bids received 1111 from SMEs
Contracts signed 3latest 17 Aug 2026
Awarded toValueDateStatus
Lot 1 · Royal Blackburn Teaching Hospital - Taxi services2 awards
IROAM Private HireSMETaxi services for ELHT Royal Blackburn Hospital1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Extension for 12 months plus a further 12 months.£277,98513 Jul 2026standstill to 23 Jul 2026Standstill
IROAM Private HireSME——Awarded
Lot 2 · Burnley General Teaching Hospital - Taxi services2 awards
CMA Partnership Limited T/A Cavalier TaxisSMETaxi services for ELHT Burnley General Hospital1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Option to extend for 12 months plus a further 12 months£104,47213 Jul 2026standstill to 23 Jul 2026Standstill
CMA Partnership Limited T/A Cavalier TaxisSME——Awarded
Lot 3 · Blackpool Teaching Hospital - Taxi services2 awards
C CabsSMETaxi services for Blackpool Teaching Hospitals1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Option to extend for 12 months plus a further 12 months£258,35313 Jul 2026standstill to 23 Jul 2026Standstill
C CabsSME——Awarded

Contracts

  • Taxi Services for ELHT - Blackburn area · IROAM Private HireSME

    Signed
    17 Aug 2026
    Value
    £277,985
    Period
    1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031 with extensions
    Status
    active
    Extensions
    12 month + 12 month optional extension
    13 agreed KPIs: Response Times · Response Times · Complaints …
    • Response Times, 100% of Taxis from the Main Site shall have a response time no longer then 20 minutes Exceptions allowed due to reported exceptions due to unforeseen circumstances i.e road accidents, road closures, adverse weather etc
    • Response Times, 100% of Taxis within a 5 / 10 mile radius of the Main Site shall have a response time no longer than 20 minutes Journeys within 5 miles radius from the main site shall have a response time up to 10 minutes Journeys within 5-10 miles radius from the main site shall have a response time up to 20 minutes For each additional 5 miles radius an additional 10 minutes should be added to the response time Exceptions allowed for Reported exceptions due to unforeseen circumstances i.e road accidents, road closures, adverse weather etc
    • Complaints, 100% of complaints and Incidents are to be acknowledged within 48hrs and responded within 5 working days including completion of the Contracting Authority incident report form
    • Finance, The supplier will submit their invoices to the trust electronically in a frequency determined by the Trust. They must submit with each invoice the full charging information in Excel Format as detailed in Schedule 1 Specification.
    • Reporting, The supplier will provide complete and accurate management information data no later than the last day of each month. 100% of all data to be sent no later than the last day of the month.
    • Contract Management, The supplier will attend Service Review Meetings as instructed by the trust. These will be monthly initially and then quarterly.
    • Personnel, 100% of Staff involved in the delivery of the service shall have an Enhanced DBS in accordance with the Service specification
    • Business Continuity Plan, Contractor to review their Business Continuity Plan (BCP) and Emergency/Major Incident plan and test this annually with the report given to the Purchasing Authority within 20 working days of the test completed on an annual basis.
    • Vehicle Compliance, 100% of serious incidents where there is reportable harm for any patient, staff member or member of the public is to be reported to the Contracting Authority within 1 hour of the incident occuring
    • Lessons learned: Incidents, 98% of all lessons learned from incidents will be shared with the Purchasing Authority and learning points addressed and enacted within 5 days of report being issued
    • Infection Control, 100% Vehicles to be cleaned post each journey in line with Contracting Authority cleaning protocols and policies
    • Personnel, 100% of Staff should wear appropriate clothing, and photo IDs during the delivery of the service (in vehicles and whilst conveying Passengers)
    • Personnel, 100% of staff involved in the transportation of Passengers must be in possession of a current, valid driving licence. This must be carried at all times and be available for regular checking by the Contracting Authority

  • Taxi Services for ELHT - Burnley area · CMA Partnership Limited T/A Cavalier TaxisSME

    Signed
    17 Aug 2026
    Value
    £104,472
    Period
    1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031 with extensions
    Status
    active
    Extensions
    12 month + 12 month optional extension
    7 agreed KPIs: Personnel · Response Times · Response Times …
    • Personnel, 100% of Staff involved in the delivery of the service shall have an Enhanced DBS in accordance with the Service specification
    • Response Times, 100% of Taxis from the Main Site shall have a response time no longer then 20 minutes Exceptions allowed due to reported exceptions due to unforeseen circumstances i.e road accidents, road closures, adverse weather etc
    • Response Times, 100% of Taxis within a 5 / 10 mile radius of the Main Site shall have a response time no longer than 20 minutes Journeys within 5 miles radius from the main site shall have a response time up to 10 minutes Journeys within 5-10 miles radius from the main site shall have a response time up to 20 minutes For each additional 5 miles radius an additional 10 minutes should be added to the response time Exceptions allowed for Reported exceptions due to unforeseen circumstances i.e road accidents, road closures, adverse weather etc
    • Complaints, 100% of complaints and Incidents are to be acknowledged within 48hrs and responded within 5 working days including completion of the Contracting Authority incident report form
    • Finance, The supplier will submit their invoices to the trust electronically in a frequency determined by the Trust. They must submit with each invoice the full charging information in Excel Format as detailed in Schedule 1 Specification.
    • Reporting, The supplier will provide complete and accurate management information data no later than the last day of each month. 100% of all data to be sent no later than the last day of the month.
    • Contract Management, The supplier will attend Service Review Meetings as instructed by the trust. These will be monthly initially and then quarterly.

  • Taxi services for Blackpool Teaching Hospitals · C CabsSME

    Signed
    10 Aug 2026
    Value
    £258,353
    Period
    1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031 with extensions
    Status
    active
    Extensions
    12 month + 12 month optional extension

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Royal Blackburn Teaching Hospital - Taxi services5final-stage tenders50—
2 · Burnley General Teaching Hospital - Taxi services5final-stage tenders50—
3 · Blackpool Teaching Hospital - Taxi services1final-stage tenders10—

Contracting authority & participating public bodies

2 public bodies on the notice

East Lancashire Hospitals NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PCTM-7158-MDHQ Royal Blackburn Hospital, Haslingden Road, Blackburn, North West, BB2 3HHContact name, email

Consortium members and other public bodies

Bidders & participating suppliers

3 commercial parties on the notice
  • C CabsAwarded supplierGB-PPON: PLGZ-5348-XGJZ 6 Caunce Street, Blackpool, North West, FY1 3DNContact email
  • CMA Partnership Limited T/A Cavalier TaxisAwarded supplierGB-PPON: PZMV-3364-NVPH Unit 8 Barnfield Business Centre, BB9 0HT, North West, BB9 0HTContact email
  • IROAM Private HireAwarded supplierGB-PPON: PLNZ-7591-TBRR 12-20 Tontine Street, BB1 7ED, North West, BB1 7EDContact email

Official documents & specifications (8)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender