Supported Housing Hub Services

We are looking for suppliers who can provide property and support housing

services for vulnerable people with complex needs. The properties must be in the Royal Borough of Kensington and Chelsea and will

need to be available within 6 to 9 months.

The service comprises the following:

Property 1 - 11 bedrooms with shared facilities (for men and women); and

Property 2 - 9 self-contained flats (for women only)

The Supported Housing Service for People with Complex Needs is a preventative homeless

service. It is for vulnerable people aged 18 and over with housing and support needs. The

service will provide safe, accommodation-based housing support services for people who are

Deemed to be socially excluded, this includes:

• people with complex needs,
• people with substance misuse needs,
• people with multiple needs, including mental health needs,
• people with challenging behaviour(s).

It will provide housing-related support services with the purpose of developing or sustaining

an individual's capacity to maintain their accommodation and live independently in the

community. Residents may be leaving institutional care such as hospital or prison, be street

homeless, threatened with homelessness or living in accommodation that is not meeting

their identified needs.

The service will also be used as a 'step up' or 'step down' from other supported

accommodation, where appropriate. Candidates should be able to demonstrate their

organisation's past experience and/or existing arrangements by giving examples of providing

high-quality support for vulnerable adults. Candidates will also be required to provide an

explanation of their organisation's capability and/or past experience of providing housing

management in a supported housing setting or similar environment.