Official UK procurement notice
Support for Delivering Safety Communications for MHRA
Authority: MHRA (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.
CPV: Database services · Marketing services
The lotProcurement structure
single lot · value publishedLot #1Safety communication is a critical part of the Medicines and Healthcare Products…AwardedPublished value£200,000
Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)’s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. <br/><br/>The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Suitability of Supplier and Subcontractors and Demonstration of Understanding: 12%
- Relevance of Capability and Methodology: 32%
- Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements: 11%
- Assurances on Information Security and Data Protection: 10%
- Price: 25%
- Social Value: 10%
Published award criteria (6)
- Suitability of Supplier and Subcontractors and Demonstration of Understanding: 12
- Relevance of Capability and Methodology: 32
- Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements: 11
- Assurances on Information Security and Data Protection: 10
- Social Value: 10
- Price: 25
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 9 Jan 2025, 21:49 GMT
- Last source update
- 24 May 2025, 20:41 BST
- Award evaluation window
- 11 Feb 2025 – …
- Authority reference
C347161- FTS notice number
2025/S 000-027345- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04ced9Find a Tender
Publisher note: For the Invitation to Tender document, please go onto our e-procurement portal/system Atamis (https://health-family.force.com/s/Welcome) and register - then you can see the full details for our Requirements ref C327833.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 11 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 60 days from the deadline
- Bids opened
- 11 Feb 2025, 12:00 GMT
Timeline
11 Feb 2025 → 24 May 2025 · 4 dates- Submission deadline11 Feb 2025, 12:00 GMT
- Bids opened11 Feb 2025, 12:00 GMT
- Contract starts17 Mar 2025
- Notice published24 May 2025, 20:41 BST
Notice history
3 events · 3 releases on Find a Tender · since 10 Jan 2025- Buyer details updated10 Jan 2025, 18:43 GMT
- Status changed to complete24 May 2025, 20:41 BST
- Buyer details updated24 May 2025, 20:41 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.2.7.4 | 16 March 2031 | 16 March 2028 | |
| — | TextII.2.7.5 | No | Yes |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| HSJ Information Ltd | £375,000 † | — | Awarded |
Contracts
Contract 027345-2025-1 · HSJ Information Ltd
- Signed
- 30 Apr 2025
- Value
- £375,000
- Period
- … – 16 Mar 2031
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
1 commercial party on the notice- HSJ Information LTD.Awarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria