Find a TenderAwardedContract award notice
Published 24 Mar 2026, 20:12 GMT

Official UK procurement notice

Support & Connect · UK public procurement notice

Official notice

Authority: Bournemouth, Christchurch and Poole Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£700,000≈ £233k / year · £700,000 inc. VAT · 1 value update
Submissions closed 26 Aug 2026awarded 29 Oct 2026
Award (standstill) to The You Trust
Contract term 3 yrsends 31 Jan 2030 · up to 31 Jan 2032 with extensions · starts 1 Feb 2027
Notice summaryFrom the published notice

Bournemouth, Christchurch and Poole Council (BCP Council) are seeking suppliers to provide the following service: BCP Council are commissioning a Support & Connect service which aims to prevent, reduce or delay the development of long-term conditions and enhance outcomes for people by providing 1:1 telephone, face to face or group support for up to 12 weeks, and connecting them to into local groups, activities and support services through a strengths-based, person-centred approach. The contract will be for 3 years, with an option to extend for 2 years (3+1+1).

What is being bought

Published requirement description

Bournemouth, Christchurch and Poole Council (BCP Council) are seeking suppliers to provide the following service:

Support & Connect

BCP Council are commissioning a Support & Connect service which aims to prevent, reduce or delay the development of long-term conditions and enhance outcomes for people by providing 1:1 telephone, face to face or group support for up to 12 weeks, and connecting them to into local groups, activities and support services through a strengths-based, person-centred approach. The service will empower people to remain independent at home for longer, supporting them to live well, stay connected, and lead fulfilling lives.

The planned start date is January 2027. The contract will be for 3 years, with an option to extend for 2 years (3+1+1). Therefore, if all extensions were to be taken, the full length of the contract would be 5 years.

  • How the procedure runs: 3 stage Light Touch Flexible Procedure is being used

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£700,000
Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 31 Jan 2032 with extensionsValue: £700,000 exc. VAT · £700,000 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: 1+1 Options to extend are subject to satisfactory performance throughout the life of the contract and the Council’s confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per Invitation to Tender

  • Technical & professional ability

    As per Invitation to Tender

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 85%Price: 10%
Published award criteria (3)
  • Quality: 85%
  • Price: 10%
  • Social Value
Conditions of participation2
  • Economic & financial standing

    As per Invitation to Tender

  • Technical & professional ability

    As per Invitation to Tender

What this means for your bid
  • Price carries 10 of 95 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Mar 2026, 20:12 GMT
Last source update
29 Oct 2026, 14:09 GMT
Award evaluation window
Submission end – 26 Oct 2026
Authority reference
DN811024
FTS notice number
2026/S 000-069075
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
South West (UKK24)
Official registry OCID
ocds-h6vhtk-067357 Find a Tender
Contract terms summary

30 day payment terms

How it runs

3 stage Light Touch Flexible Procedure is being used

Review and risk notes
Risks

as shown in tender documents

How it was run

Official notice
Submission deadline
26 Aug 2026, 14:00 BST
Clarification deadline
12 Aug 2026, 14:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

please refer to tender opportunity @ www.supplyingthesouthwest.org.uk ↗

Timeline

24 Mar 2026 → 1 Feb 2027 · 11 dates
  1. Planning notice published222 days ago
    24 Mar 2026, 20:12 GMT
  2. Market engagement199 days ago
    15 Apr 2026, 23:59 BST

    Market Engagement Event – Support, Connect & Thrive Service

    Bournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Thursday 16th April 2026, 10:00am–11:30am via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Support, Connect & Thrive Service

    This session is open to all providers with an interest in delivering support and community connection services across the BCP area. The service is aimed at people who are at risk of loneliness and isolation, have or are at risk of developing Long Term Conditions, including mental health needs or may find it difficult to integrate into their community. This session will provide insight into BCP Council’s future vision for the service, and will explore how this work connects with key themes such as the priorities of the BCP Adult Social Care Prevention Strategy.

    The future service aims to prevent, reduce or delay the development of long-term conditions and enhance outcomes for people by providing 1:1 telephone or face to face support for up to 12 weeks, and connecting them to into local groups, activities and support services through a strengths-based, person-centred approach. The service will empower people to remain independent at home for longer, supporting them to live well, stay connected, and lead fulfilling lives.

    The Support, Connect & Thrive Service tender opportunity is anticipated to be published via Supplying the South West in Spring 2026.

    To register your attendance for the Market Engagement Event, please contact Eliza Atyeo, Senior Commissioning Officer for Prevention and Wellbeing, by email at [email protected] by midday on Wednesday 15th April 2026. Please include your full name, email address, and Organisation name.

    Please note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage.

  3. Next notice expected173 days ago
    11 May 2026, 23:59 BST
  4. Tender notice published102 days ago
    22 Jul 2026, 11:36 BST
  5. Clarification questions by81 days ago
    12 Aug 2026, 14:00 BST
  6. Submission deadline67 days ago
    26 Aug 2026, 14:00 BST
  7. Award decision expected by5 days ago
    26 Oct 2026, 23:59 GMT
  8. Assessment summaries sent3 days ago
    29 Oct 2026
  9. Latest notice published3 days ago
    29 Oct 2026, 14:09 GMT
  10. Today
    1 Nov 2026
  11. Standstill endsin 8 days
    9 Nov 2026, 23:59 GMT
  12. Contract startsin 91 days
    1 Feb 2027

Notice history

9 events · 3 releases on Find a Tender · since 24 Mar 2026
  1. Preliminary market engagement notice published
    24 Mar 2026, 20:12 GMT
    UK2
  2. Tender notice published
    22 Jul 2026, 11:36 BST
    UK4
  3. Published value updated to £700,000
    22 Jul 2026, 11:36 BST
    was £1
  4. Status changed to active
    22 Jul 2026, 11:36 BST
  5. Procurement method changed
    22 Jul 2026, 11:36 BST
  6. Deadline published: 26 Aug 2026, 14:00 BST
    22 Jul 2026, 11:36 BST
  7. Contract award notice published
    29 Oct 2026, 14:09 GMT
    UK6
  8. Status changed to complete
    29 Oct 2026, 14:09 GMT
  9. Contract signature expected
    30 Nov 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value (inc. VAT) £700,0001 award inc. VAT; no net value published
Bids received 42 from SMEs
Awarded toValueDateStatus
The You Trust1 Jan 2027 – 31 Dec 2029 · up to 31 Dec 2031Extensions: 1 + 1£700,000 inc. VAT29 Oct 2026standstill to 9 Nov 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 7 at stage one20—

Contracting authority & participating public bodies

Bournemouth, Christchurch and Poole Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHYY-7342-PRHH BCP Council Civic Centre, Bournemouth, South West, BH2 6DYContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • The YOU TrustAwarded supplierGB-PPON: PLJD-5333-RYVZ Delme 1, Delme Place, Fareham, South East, PO16 8UXContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure