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Official procurement procedure
Supply of Services and Support for the Handsfree R5 Fixed Vehicle Device (FVD)
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Home Office: "Supply of Services and Support for the Handsfree R5 Fixed Vehicle Device (FVD)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Home Office | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Home Office
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Home Office. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5.3Bids / Report
Supplier ConcentrationHigh Concentration
KAINOS SOFTWARE LIMITEDTop vendor: 56.7% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 140 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| KAINOS SOFTWARE LIMITED | 1 win | £110,652,398 |
| CIRRA - Clearsprings (Management) Limited & IRARA Secure Solutions Ltd | 1 win | £63,968,042 |
| Frequentis UK Limited | 1 win | £11,147,119 |
| Royal Mail Group Limited | 1 win | £6,900,000 |
| Bayliss Executive Travel Ltd | 1 win | £1,706,000 |
Procedure terms
Contracting AuthorityHome Office | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published3 Jul 2026, 17:00 BST | Last source update3 Jul 2026, 17:00 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-06a83d | ||
What is being bought
This activity is part of the Home Office’s wider programme to ensure reliable communication services for emergency responders. It focuses on securing ongoing support and maintenance for in-vehicle communication devices already procured by ESMCP for future Emergency Services Network use. Rather than purchasing new equipment, the contract renews the arrangement for the department to procure support, updates, repairs, and upgrades as needed over time. This approach ensures that existing devices remain safe, functional, and compatible with evolving network requirements.
The estimated contract value is approximately £300,000 (ex VAT). The services are intrinsically linked to the existing devices and their associated software and system interfaces, which were originally designed and developed by the supplier. As such, delivery of the required services must ensure full technical compatibility with the existing asset base and continuity of service. A change in supplier would present significant technical and operational risks, including potential incompatibility with existing hardware and software, disruption to service continuity, and impacts on existing warranties and support arrangements.
This contract is not being awarded by reference to lots.
What changed
From the official release history
- Official notice release published
3 Jul 2026, 17:00 BST - Official notice release published
29 May 2026, 16:42 BST - Status changed to complete
28 May 2026, 22:08 BST - Official notice release published
28 May 2026, 22:08 BST - Buyer information updated
28 May 2026, 22:08 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
3 Jul 2026, 17:00 BST - Award active
Not published · Not published - Contract active
Signed 11 Jun 2026, 00:00 BST · £300,000
Commercial outcome and competition
Awards CKO International Ltd Not published · Not published · active |
Contracts Supply of Services and Support for the Handsfree R5 Fixed Vehicle Device (FVD) £300,000 · signed 11 Jun 2026, 00:00 BST · active Contract period: 12 Jun 2026, 00:00 BST — 31 Dec 2028, 23:59 GMT |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
Home Office
Contracting authority GB-PPON-PWGC-6513-PQLZDocuments (1)
Official links; attachments are not copied
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleThe contracting authority is relying on section 41 of the Procurement Act 2023 and the above listed Direct Award justifications as also set out in Schedule 5 to the Act. The requirement concerns the provision of ongoing maintenance, software support, and associated services for fixed vehicle devices previously designed, developed and supplied by the Supplier’s predecessor, Handsfree Limited.
The new Services are wholly intended as an extension to the services provided under the Original Contract. More specifically, they relate to the Devices designed and developed (and the ancillary services provided) by Handsfree which are intrinsically linked to the R5 Devices already owned by ESMCP. These Devices were not an “off the shelf” product, and the Services must be compatible with them.
Following a corporate restructure, the Handsfree's R5 Fixed Vehicle Device business, has transferred to CKO International Ltd as a going concern. This transfer included all assets necessary for continued delivery of the Services, including intellectual property rights, hardware and software designs, certifications, engineering capability, systems, delivery plans, warranty liabilities and support arrangements. As a result of this transfer, CKO International Ltd now holds the intellectual property, technical know-how, and operational capability required to maintain, support and further develop the Devices.
The services are intrinsically linked to the existing devices and their embedded software, interfaces, and system architecture. CKO (following transfer from Handsfree) now possesses the unique technical expertise and knowledge arising from the original design and development of the devices (as part of Handsfree) and retains control of the underlying intellectual property required to deliver the Services.
As a result, only CKO is capable of providing the Services without introducing unacceptable technical and operational risks. These include risks of incompatibility with existing hardware and software, disruption to operational performance, and potential impacts on existing warranties and support arrangements. Based on evaluation of the market and the specific nature of this requirement, using an alternative supplier will lead to disproportionate technical difficulties in operation and maintenance.
The Services depend on detailed knowledge of the existing devices, their embedded software and interfaces, and access to relevant intellectual property and proprietary information held only by CKO. Whilst other suppliers may have related capabilities, they would be unable to deliver the Services to the required standard without substantial duplication, transition activity, or dependency on the incumbent supplier.
The contracting authority has also considered the procurement objectives set out in section 12 of the Act, including value for money, integrity, and equal treatment, and considers that a direct award in these circumstances is proportionate and justified. |