Find a TenderAwardedContract details notice
Published 23 May 2025, 15:11 BST

Official UK procurement notice

Supply of Non-Medical Helper (NMH) Support for Disabled Students

Official notice

Authority: Kingston University Higher Education Corporation (Education)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Education & Training (80) Delivery: Delivery location not published
Published estimate£800,000≈ £400k / year · £960,000 inc. VAT
Submissions closed 27 Jun 2025awarded 11 Jul 2025
Awarded to Clear Links Support Ltd
Contract term 2 yrsends 1 Sept 2027 · up to 1 Sept 2029 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Supply of Non-Medical Helper (NMH) Support for Disabled Students from 1st September 2025

  • The authority expects to re-tender this requirement around 1 Sept 2029, 00:59 BST.

CPV: Adult-education services at university level · E-learning services · Special education services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£800,000
Contract period: 1 Sept 2025 – 1 Sept 2027 (2 yrs) · up to 1 Sept 2029 with extensionsValue: £800,000 exc. VAT · £960,000 inc. VAT
Eligibility: SME eligible
Extensions: Option to extend for up to 2 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Experience of delivering similar services in the higher education sector 15% Capability and service delivery 50% Added Value 10% Cost/Pricing for the core support type required 20% Cost Pricing for all support typed offered 5%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2029
First published
23 May 2025, 15:11 BST
Last source update
10 Mar 2026, 15:10 GMT
Award evaluation window
Submission end – 25 Jul 2025
Authority reference
CPU-23-KU-UK0-881-AS-2025
FTS notice number
2025/S 000-026664
Latest notice
Contract details notice (UK7)
Classification (CPV)
Adult-education services at university levelE-learning servicesSpecial education services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-052395 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
27 Jun 2025, 16:00 BST
Clarification deadline
13 Jun 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2025 → 10 Mar 2026 · 8 dates
  1. Tender notice published
    23 May 2025, 15:11 BST
  2. Clarification questions by
    13 Jun 2025, 18:00 BST
  3. Submission deadline
    27 Jun 2025, 16:00 BST
  4. Assessment summaries sent
    22 Jul 2025
  5. Award decision expected by
    25 Jul 2025, 00:59 BST
  6. Standstill ends
    31 Jul 2025, 23:59 BST
  7. Contract starts
    1 Sept 2025
  8. Latest notice published224 days ago
    10 Mar 2026, 15:10 GMT

Notice history

6 events · 4 releases on Find a Tender · since 23 May 2025
  1. Tender notice published
    23 May 2025, 15:11 BST
    UK4
  2. Contract award notice published
    22 Jul 2025, 15:03 BST
    UK6
  3. Status changed to complete
    22 Jul 2025, 15:03 BST
  4. Contract signature expected
    5 Aug 2025, 00:59 BST
    scheduled
  5. Contract details notice published
    22 Aug 2025, 14:16 BST
    UK7
  6. Contract details notice published
    10 Mar 2026, 15:10 GMT
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £800,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 12 Aug 2025
Awarded toValueDateStatus
Clear Links Support Ltd1 Sept 2025 – 1 Aug 2027 · up to 1 Aug 2029Extensions: Optional extension up to two years£800,00011 Jul 2025Awarded

Contracts

  • Supply of Non-Medical Helper (NMH) Support for Disabled Students · Clear Links Support Ltd

    Signed
    12 Aug 2025
    Value
    £800,000
    Period
    1 Sept 2025 – 31 Aug 2027 · up to 31 Aug 2029 with extensions
    Status
    active
    Extensions
    Optional extension up to two years
    • Change Contract end and Extension end dates corrected

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 8 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Kingston University Higher Education Corporation

Contracting authorityPublic authority - sub-central government GB-UKPRN: 10003678 Holmwood House Grove Crescent, Kingston upon Thames, London, KT1 2EEContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Clear Links Support LtdAwarded supplierGB-PPON: PCPW-2851-PMYZ Wellesley House, Waterlooville, Sheffield, South East, PO7 7ANContact email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender