Find a TenderCancelled
Published 2 Feb 2026, 11:12 GMT

Official UK procurement notice

Strategic Digital Partner for Website and Mobile Applications​​

Official notice

Authority: CalMac Ferries Limited

ServicesCompetitive procedure with negotiation
Published estimate£7,500,000exc. VAT
Submissions closed 4 Mar 2026

What is being bought

Published requirement description

CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support.

The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac’s Digital North Star roadmap, which aims to create a seamless, data-driven customer experience.

CalMac now seeks a strategic digital partner to provide:

-Ongoing support and maintenance of the existing platform.

-Hosting and infrastructure management within Azure.

-Continuous improvement and iterative enhancements under CalMac’s governance.

-Compliance with security, accessibility, and regulatory standards.

-Capability to deliver future integrations and innovation through structured change control.

The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac’s long-term digital vision.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1CancelledRenewal
Delivery: Scotland
Extensions: The initial term will run for a period of 3 years, after which there will be the option to extend by up to an additional 24 months.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • price: 30%
Published award criteria (2)
  • Technical: 70
  • Price: 30
Conditions of participation1
  • Condition of participation
    no text published
    Minimum: Minimum annual turnover of GBP 7,500,00 Ratios based on the most recent full year of published accounts: 1- Return on Capital Employed: must be at a ratio greater than “0” 2- Acid Test (Current Ratio): Current Ratio must be greater than “1” 3- Gearing: Gearing must be a figure of…
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 Feb 2026, 11:12 GMT
Last source update
18 Feb 2026, 09:50 GMT
Authority reference
ITSW25-134
FTS notice number
2026/S 000-014602
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-0613f4 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As defined in the Tender documentation.

Publisher note: (SC Ref:824012)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Submission deadline
4 Mar 2026, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Feb 2026 → 31 Mar 2026 · 3 dates
  1. Notice published245 days ago
    18 Feb 2026, 09:50 GMT
  2. Submission deadline231 days ago
    4 Mar 2026, 12:00 GMT
  3. Invitations to tender expected205 days ago
    31 Mar 2026, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to cancelled
    18 Feb 2026, 09:50 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

CalMac Ferries Limited

Contracting authorityBody governed by public lawFerry Operator Ferry Terminal, Gourock, Scotland, PA19 1QPContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sherift CourtReview body Greenock

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria