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Official procurement procedure

Strata Contact Centre

Software package and information systems
South West (UKK)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Teignbridge District Council: "Strata Contact Centre". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTeignbridge District CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Teignbridge District Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Teignbridge District Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4Bids / Report
15% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 25 active published awards; 20 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTeignbridge District Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Dec 2024, 14:28 GMT
Last source update16 Dec 2024, 14:28 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
South West (UKK)
OCIDocds-h6vhtk-047d78
What is being bought
Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.
What changed
From the official release history
  1. Status changed to complete
    16 Dec 2024, 14:28 GMT
  2. Official notice release published
    16 Dec 2024, 14:28 GMT
  3. Submission deadline changed to published date
    16 Dec 2024, 14:28 GMT
  4. Buyer information updated
    16 Dec 2024, 14:28 GMT
  5. Status changed to active
    15 Jul 2024, 15:27 BST
  6. Official notice release published
    15 Jul 2024, 15:27 BST
  7. Submission deadline changed to 30 Aug 2024, 12:00 BST
    15 Jul 2024, 15:27 BST
  8. Buyer information updated
    15 Jul 2024, 15:27 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 Dec 2024, 14:28 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 28 Oct 2024, 00:00 GMT · £462,120
Commercial outcome and competition
Awards
Business Systems (UK) Ltd.
Not published · Not published · active
Contracts
Contract
£462,120 · signed 28 Oct 2024, 00:00 GMT · active
Bid statistics
bids: 25 (lot 1)
Buyer and organisations in this procedure

Teignbridge District Council

Contracting authority GB-FTS-1544
View buyer profile

  • Teignbridge District Council
    buyer

    Forde House, Brunel Road, Newton Abbot, UKK, TQ12 4XX
    rosanna.wilson@teignbridge.gov.uk
    +44 1626215120

  • Business Systems (UK) Ltd.
    supplier

    2nd Floor, Cannon Green, 27 Bush Lane, London, UKK, EC4R 0AA

  • Teignbridge District Council
    reviewBody

    Newton Abbot
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published