Find a TenderAwarded
Published 15 Jul 2024, 15:27 BST

Official UK procurement notice

Strata Contact Centre · UK public procurement notice

Official notice

Authority: Teignbridge District Council (Local council)·Consortium: 2 public authorities

GoodsOpen procedure
Awarded value£462,120published contract · exc. VAT
Submissions closed 30 Aug 2024awarded 28 Oct 2024
Awarded to Business Systems (UK) Ltd

What is being bought

Published requirement description

Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: South West
Extensions: It is intended that any resultant Contract shall commence as soon after receipt of formal letter of award as may be agreed. Contract period to be up to a period of 3 years with two options to extend up to a period of 12 months each (24 months total). · Initial term 36 months, with 2 periods of 12 month extensions available by mutual agreement.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Jul 2024, 15:27 BST
Last source update
16 Dec 2024, 14:28 GMT
Award evaluation window
30 Aug 2024 – …
Authority reference
DN732215
FTS notice number
2024/S 000-040454
Classification (CPV)
Software package and information systems
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-047d78 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
30 Aug 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
30 Aug 2024, 12:05 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Aug 2024 → 16 Dec 2024 · 3 dates
  1. Submission deadline
    30 Aug 2024, 12:00 BST
  2. Bids opened
    30 Aug 2024, 12:05 BST
  3. Notice published
    16 Dec 2024, 14:28 GMT

Notice history

2 events · 2 releases on Find a Tender · since 16 Dec 2024
  1. Status changed to complete
    16 Dec 2024, 14:28 GMT
  2. Buyer details updated
    16 Dec 2024, 14:28 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £462,1201 contract exc. VAT
Bids received 25
Contracts signed 1latest 28 Oct 2024
Awarded toValueDateStatus
Business Systems (UK) Ltd£462,120 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
25bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Teignbridge District Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Forde House, Brunel Road, Newton Abbot, South West, TQ12 4XXContact name, email, phone

Consortium members and other public bodies

  • Strata Service Solutions LtdContracting authorityBody governed by public lawIT provision, service and support Exeter, South WestContact email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.