Find a TenderAwardedContract award notice
Published 19 Jun 2026, 07:54 BST

Official UK procurement notice

St Christopher's MAT - Provision of ICT Managed Services

Official notice

Authority: St Christopher's C of E (Primary) Multi Academy Trust (Central government)·On behalf of: PHP LAW LLP

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£1,000,000≈ £333k / year · £1,200,000 inc. VAT
Submissions closed 27 Jul 2026awarded 28 Sept 2026
Awarded to Soft Egg
Contract term 3 yrsends 30 Nov 2029 · up to 30 Nov 2031 with extensions · starts 1 Dec 2026

What is being bought

Published requirement description

This tender opportunity was issued by St Christopher's C of E (Primary) Multi Academy Trust (the Trust) and Contractors were invited to tender for the provision of ICT Managed Services (the Service). Full details of all contract requirements were given in Document 2. Specification of Requirement. The contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that:

a. provides cost-effective, high-quality technical support, systems management and ICT consultancy;

b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust's single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust's ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.

  • The authority expects to re-tender this requirement around 1 Jan 2031, 23:59 GMT.

CPV: Computer-related management services · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£1,000,000
Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs) · up to 30 Nov 2031 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Extensions: The Contract Value is split by the following and has inflation built in: £600k Managed Service £400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust. · The possible extension of two (2) further years, in 12-month intervals (3 +1+1).
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures:

    • to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services
    • to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data
    • to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable
    • to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place)
    • to maintain records of personal data processing activities
    • to regularly test, assess and evaluate the effectiveness of the above measures
  • Technical & professional ability

    Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 47.5%Price: 45%Environmental: 7.5%
Published sub-criteria (11)
  • Service Delivery & Technical Support: 10%
  • Support Structure & Service Level: 10%
  • Hardware Procurement & Replacement: 5%
  • Strategic IT Planning: 5%
  • Collaboration, Communication & Reporting: 5%
  • Staff, Safeguarding & Compliance: 5%
  • Risk Management & Mobilisation: 7.5%
  • Price: 35%
  • Price Approach: 10%
  • Network Environment: 5%
  • Sustainability & Value for Money: 2.5%
Published award criteria (11)
  • Service Delivery & Technical Support
  • Support Structure & Service Level
  • Hardware Procurement & Replacement
  • Network Environment
  • Strategic IT Planning
  • Collaboration, Communication & Reporting
  • Staff, Safeguarding & Compliance
  • Sustainability & Value for Money
  • Risk Management & Mobilisation
  • Price
  • Price Approach
Conditions of participation2
  • Economic & financial standing

    Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures:

    • to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services
    • to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data
    • to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable
    • to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place)
    • to maintain records of personal data processing activities
    • to regularly test, assess and evaluate the effectiveness of the above measures
  • Technical & professional ability

    Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract.

What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 47.5 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Jan 2031
First published
19 Jun 2026, 07:54 BST
Last source update
2 Oct 2026, 07:21 BST
Award evaluation window
Submission end – 14 Oct 2026
Authority reference
STC01.39
FTS notice number
2026/S 000-057811
Latest notice
Contract award notice (UK6)
Classification (CPV)
Computer-related management servicesIT services: consulting, software development, Internet and support
Delivery area
South West (UKK4)
Official registry OCID
ocds-h6vhtk-06b891 Find a Tender
Contract terms summary

The Contractor shall submit invoices and associated documentation by email to Trust. Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month.

Review and risk notes
Risks
  1. Service delivery and performance risk Risk that the provider fails to meet required service levels (e.g. uptime, response times, incident resolution). 2.Cyber security and data protection risk Risk of data breach, cyber attack, or loss of sensitive information due to third-party access. 3.Loss of control and visibility Outsourcing inherently reduces direct oversight of systems and day-to-day operations. 4. Transition and mobilisation risk Risk that service transfer to the new provider is poorly managed. 5. Business continuity and resilience risk Risk that the provider cannot maintain services during incidents or failures. 6. Workforce and capability risk Risk that the supplier lacks sufficient or suitably skilled resources. 7. Compliance and regulatory risk Risk of failing to meet legal obligations (e.g. GDPR, cyber standards).

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
27 Jul 2026, 12:00 BST
Clarification deadline
10 Jul 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Jun 2026 → 1 Dec 2026 · 7 dates
  1. Tender notice published124 days ago
    19 Jun 2026, 07:54 BST
  2. Clarification questions by103 days ago
    10 Jul 2026, 12:00 BST
  3. Submission deadline86 days ago
    27 Jul 2026, 12:00 BST
  4. Assessment summaries sent21 days ago
    1 Oct 2026, 00:00 BST
  5. Latest notice published19 days ago
    2 Oct 2026, 07:21 BST
  6. Award decision expected by7 days ago
    14 Oct 2026, 23:59 BST
  7. Today
    21 Oct 2026
  8. Contract startsin 40 days
    1 Dec 2026

Notice history

6 events · 3 releases on Find a Tender · since 19 Jun 2026
  1. Tender notice published
    19 Jun 2026, 07:54 BST
    UK4
  2. Tender notice published
    22 Jun 2026, 07:34 BST
    UK4
  3. Contract award notice published
    2 Oct 2026, 07:21 BST
    UK6
  4. Status changed to complete
    2 Oct 2026, 07:21 BST
  5. Buyer details updated
    2 Oct 2026, 07:21 BST
  6. Contract signature expected
    14 Oct 2026, 23:59 BST
    scheduled
Published amendments (1)

Award Criteria Clarification Quality Assessment - 55% Service Delivery & Technical Support 10.0% Support Structure & Service Level 10.0% Hardware Procurement & Replacement 5.0% Network Environment 5.0% Strategic IT Planning 5.0% Collaboration, Communication & Reporting 5.0% Staff, Safeguarding & Compliance 5.0% Sustainability & Value for Money 2.5% Risk Management & Mobilisation 7.5% Price Assessm…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,000,0001 award exc. VAT
Bids received 97 from SMEs
Awarded toValueDateStatus
Soft EggSME1 Dec 2026 – 30 Nov 2029 · up to 30 Nov 2031Extensions: The possible extension of two (2) further years, in 12-month intervals (3 +1+1). · Options: The right to additional purchases while the contract is valid. The Contract Value is split by the following and has inflation built in: £600k Managed Service £400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust.£1,000,00028 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders · 13 at stage one70—

Contracting authority & participating public bodies

2 public bodies on the notice

ST CHRISTOPHER'S C OF E (PRIMARY) MULTI ACADEMY TRUST

Contracting authorityPublic authority - sub-central governmentPublic authority - central government GB-COH: 08538844 · GB-PPON: PVZV-9156-DNTY St Leonard's (Cofe) Primary School, Exeter, South West, EX2 4NQContact email

Consortium members and other public bodies

  • PHP LAW LLPProcess contact pointProcuring entityProcurement ConsultantGB-COH: OC429243GB-PPON: PPRM-9434-VNYQ Totnes, South WestContact email

Bidders & participating suppliers

1 commercial party on the notice
  • SOFT EGG LIMITEDAwarded supplierGB-COH: 06404772GB-PPON: PHLL-9483-CVYL 5 - 9 Eden Street, Kingston Upon Thames, London, KT1 1BQContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender