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ClosedFind a Tender · UK4

St Christopher’s MAT - Provision of ICT Managed Services

Buyer: St Christopher's C of E (Primary) Multi Academy Trust →

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BuyerSt Christopher's C of E (Primary) Multi Academy Trust
StatusClosed
Deadline27 Jul 2026
Value£1,000,000
Published22 Jun 2026

What is being bought

This tender opportunity has been issued by St Christopher’s C of E (Primary) Multi Academy Trust (“the Trust”) and Contractors are invited to tender for the provision of ICT Managed Services (“the Service”). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust’s single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust’s ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.

Delivery location

UKK4, GB · UKK41, GB · UKK42, GB

Categories

IT services: consulting, software development, Internet and support 72000000Computer-related management services 72510000

Lot details

Lot LOT-0000

No lot description published.

Statusactive
Value£1,000,000
Contract periodFrom 1 Dec 2026 to 30 Nov 2029
SME suitabilitySuitable for SMEs

Award criteria
Service Delivery & Technical Support (10%)
Support Structure & Service Level (10%)
Hardware Procurement & Replacement (5%)
Network Environment (5%)
Strategic IT Planning (5%)
Collaboration, Communication & Reporting (5%)
Staff, Safeguarding & Compliance (5%)
Sustainability & Value for Money (2.5%)
Risk Management & Mobilisation (7.5%)
Price (35%)
Price Approach (10%)

What is included

ItemCategoryQuantity
LOT-0000IT services: consulting, software development, Internet and support, Computer-related management servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 725,0861 median · 11.9 average (1,779 of 5,086 with a bid count)1.8 average (2,090 of 5,086 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKK4121 median · 3.8 average (5 of 12 with a bid count)1 average (5 of 12 with named award suppliers)Not published
Similar published value (0.5×–2×)3413 median · 3 average (3 of 341 with a bid count)1 average (3 of 341 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyallowed
Selection criteriaNot published
Risk details1. Service delivery and performance risk Risk that the provider fails to meet required service levels (e.g. uptime, response times, incident resolution). 2.Cyber security and data protection risk Risk of data breach, cyber attack, or loss of sensitive information due to third-party access. 3.Loss of control and visibility Outsourcing inherently reduces direct oversight of systems and day-to-day operations. 4. Transition and mobilisation risk Risk that service transfer to the new provider is poorly managed. 5. Business continuity and resilience risk Risk that the provider cannot maintain services during incidents or failures. 6. Workforce and capability risk Risk that the supplier lacks sufficient or suitably skilled resources. 7. Compliance and regulatory risk Risk of failing to meet legal obligations (e.g. GDPR, cyber standards).

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06b891
Latest release ID058296-2026
Latest release timestampMon Jun 22 2026 06:34:48 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/058296-2026
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-07-27T11:00:00+00:00
Expression of interest deadlineNot published
Enquiry deadline2026-07-10T11:00:00+00:00
Award period: startNot published
Award period: end2026-10-14T23:59:59+01:00
Submission method detailshttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100737&TID105984&B=
Submission languagesen
Electronic catalogue policyNot published
Total tender value£1,000,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
22 Jun 2026tenderUpdate058296-2026
19 Jun 2026tender057811-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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            },
            {
              "type": "technical",
              "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
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    "description": "This tender opportunity has been issued by St Christopher’s C of E (Primary) Multi Academy Trust (“the Trust”) and Contractors are invited to tender for the provision of ICT Managed Services (“the Service”). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust’s single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust’s ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.",
    "riskDetails": "1. Service delivery and performance risk Risk that the provider fails to meet required service levels (e.g. uptime, response times, incident resolution). 2.Cyber security and data protection risk Risk of data breach, cyber attack, or loss of sensitive information due to third-party access. 3.Loss of control and visibility Outsourcing inherently reduces direct oversight of systems and day-to-day operations. 4. Transition and mobilisation risk Risk that service transfer to the new provider is poorly managed. 5. Business continuity and resilience risk Risk that the provider cannot maintain services during incidents or failures. 6. Workforce and capability risk Risk that the supplier lacks sufficient or suitably skilled resources. 7. Compliance and regulatory risk Risk of failing to meet legal obligations (e.g. GDPR, cyber standards).",
    "tenderPeriod": {
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    "contractTerms": {
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    "enquiryPeriod": {
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  "parties": [
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}
Complete JSON history (2 releases)
22 Jun 2026 · 058296-2026 · tenderUpdate
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    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-01-01T23:59:59Z"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-10-14T23:59:59+01:00"
    },
    "description": "This tender opportunity has been issued by St Christopher’s C of E (Primary) Multi Academy Trust (“the Trust”) and Contractors are invited to tender for the provision of ICT Managed Services (“the Service”). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust’s single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust’s ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.",
    "riskDetails": "1. Service delivery and performance risk Risk that the provider fails to meet required service levels (e.g. uptime, response times, incident resolution). 2.Cyber security and data protection risk Risk of data breach, cyber attack, or loss of sensitive information due to third-party access. 3.Loss of control and visibility Outsourcing inherently reduces direct oversight of systems and day-to-day operations. 4. Transition and mobilisation risk Risk that service transfer to the new provider is poorly managed. 5. Business continuity and resilience risk Risk that the provider cannot maintain services during incidents or failures. 6. Workforce and capability risk Risk that the supplier lacks sufficient or suitably skilled resources. 7. Compliance and regulatory risk Risk of failing to meet legal obligations (e.g. GDPR, cyber standards).",
    "tenderPeriod": {
      "endDate": "2026-07-27T11:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "The Contractor shall submit invoices and associated documentation by email to Trust. Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month."
    },
    "enquiryPeriod": {
      "endDate": "2026-07-10T11:00:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100737&TID105984&B=",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PPRM-9434-VNYQ",
      "name": "PHP Law LLP",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ],
      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Totnes",
        "postalCode": "TQ9 5RW",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 3 The Brutus Centre Station Road Totnes"
      },
      "details": {
        "url": "https://www.phplaw.co.uk"
      },
      "identifier": {
        "id": "PPRM-9434-VNYQ",
        "scheme": "GB-PPON"
      },
      "roleDetails": "Procurement consultant",
      "contactPoint": {
        "name": "Claire Jones",
        "email": "claire.jones@phplaw.co.uk",
        "telephone": "+44 01234567890"
      }
    },
    {
      "id": "GB-PPON-PVZV-9156-DNTY",
      "name": "St Christopher's C of E (Primary) Multi Academy Trust",
      "roles": [
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      ],
      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Exeter, Devon",
        "postalCode": "EX2 4NQ",
        "countryName": "United Kingdom",
        "streetAddress": "St Leonard’s Primary School, St Leonards Road"
      },
      "details": {
        "url": "https://www.stchristophersmat.org/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PVZV-9156-DNTY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Julia Croughton",
        "email": "julia.croughton@stcmat.org"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
19 Jun 2026 · 057811-2026 · tender
{
  "id": "057811-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-06-19T07:54:27+01:00",
  "ocid": "ocds-h6vhtk-06b891",
  "buyer": {
    "id": "GB-PPON-PVZV-9156-DNTY",
    "name": "St Christopher's C of E (Primary) Multi Academy Trust"
  },
  "tender": {
    "id": "STC01.39",
    "lots": [
      {
        "id": "LOT-0000",
        "value": {
          "amount": 1000000,
          "currency": "GBP",
          "amountGross": 1200000
        },
        "status": "active",
        "options": {
          "description": "The Contract Value is split by the following and has inflation built in: £600k Managed Service £400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust."
        },
        "renewal": {
          "description": "The possible extension of two (2) further years, in 12-month intervals (3 +1+1)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": null,
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Service Delivery & Technical Support",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Support Structure & Service Level",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Hardware Procurement & Replacement",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Network Environment",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Strategic IT Planning",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Collaboration, Communication & Reporting",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
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            },
            {
              "name": "Staff, Safeguarding & Compliance",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Sustainability & Value for Money",
              "type": "quality",
              "numbers": [
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                  "number": 2.5,
                  "weight": "percentageExact"
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            },
            {
              "name": "Risk Management & Mobilisation",
              "type": "quality",
              "numbers": [
                {
                  "number": 7.5,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 35,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price Approach",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-11-30T23:59:59Z",
          "startDate": "2026-12-01T00:00:00Z",
          "maxExtentDate": "2031-11-30T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures: ● to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services ● to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data ● to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable ● to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place) ● to maintain records of personal data processing activities ● to regularly test, assess and evaluate the effectiveness of the above measures"
            },
            {
              "type": "technical",
              "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "LOT-0000",
        "relatedLot": "LOT-0000",
        "deliveryAddresses": [
          {
            "region": "UKK4",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK41",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK42",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72510000",
            "scheme": "CPV",
            "description": "Computer-related management services"
          }
        ]
      }
    ],
    "title": "St Christopher’s MAT - Provision of ICT Managed Services",
    "value": {
      "amount": 1000000,
      "currency": "GBP",
      "amountGross": 1200000
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "057811-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/057811-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-06-19T07:54:27+01:00"
      }
    ],
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    },
    "awardPeriod": {
      "endDate": "2026-10-14T23:59:59+01:00"
    },
    "description": "This tender opportunity has been issued by St Christopher’s C of E (Primary) Multi Academy Trust (“the Trust”) and Contractors are invited to tender for the provision of ICT Managed Services (“the Service”). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust’s single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust’s ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.",
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    "tenderPeriod": {
      "endDate": "2026-07-27T11:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "The Contractor shall submit invoices and associated documentation by email to Trust. Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month."
    },
    "enquiryPeriod": {
      "endDate": "2026-07-10T11:00:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
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      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100737&TID105984&B=",
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      "name": "PHP Law LLP",
      "roles": [
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      ],
      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Totnes",
        "postalCode": "TQ9 5RW",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 3 The Brutus Centre Station Road Totnes"
      },
      "details": {
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      },
      "identifier": {
        "id": "PPRM-9434-VNYQ",
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    {
      "id": "GB-PPON-PVZV-9156-DNTY",
      "name": "St Christopher's C of E (Primary) Multi Academy Trust",
      "roles": [
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      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Exeter, Devon",
        "postalCode": "EX2 4NQ",
        "countryName": "United Kingdom",
        "streetAddress": "St Leonard’s Primary School, St Leonards Road"
      },
      "details": {
        "url": "https://www.stchristophersmat.org/",
        "classifications": [
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      "identifier": {
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        "scheme": "GB-PPON"
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      "contactPoint": {
        "name": "Julia Croughton",
        "email": "julia.croughton@stcmat.org"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}