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Find a TenderAwardedContract details notice
Published 12 Mar 2025, 14:50 GMT

Official UK procurement notice

Social media management system

Official notice

Authority: General Medical Council (GMC) (Local council)·Consortium: 2 public authorities

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£200,000≈ £67k / year · £250,000 inc. VAT40% below published estimate
Submissions closed 9 Apr 2025awarded 29 Jun 2025
Awarded to Meltwater (UK) Ltd
Contract term 3 yrsends 29 Jun 2028 · up to 29 Jun 2030 with extensions · starts 30 Jun 2025

What is being bought

Published requirement description

The purpose of this tender is to procure a system that will help us with:

scheduling, creating and publishing content on social media platforms

carrying out social listening to help us better understand the experiences and perceptions of our audiences

CPV: Internet services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£200,000
Contract period: 30 Jun 2025 – 29 Jun 2028 (3 yrs) · up to 29 Jun 2030 with extensionsValue: £200,000 exc. VAT · £250,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Extensions to be awarded based on strategic decisions and supplier perormance
72400000 Internet services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 67.5%Price: 22.5%Social value: 10%
Published sub-criteria (6)
  • System capability: 45.5%
  • Account management: 9.75%
  • Implementation proposal: 9.75%
  • Terms and conditions: 2.5%
  • price: 22.5%
  • Social Value: 10%
Published award criteria (6)
  • System capability
  • Account management
  • Implementation proposal
  • Social Value
  • price: Price
  • Terms and conditions
What this means for your bid
  • Price carries 22.5 of 100 points: a 10% discount moves about 2.3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Mar 2025, 14:50 GMT
Last source update
23 Dec 2025, 13:04 GMT
Award evaluation window
Submission end – 22 May 2025
Authority reference
GMC2124
FTS notice number
2025/S 000-009025
Latest notice
Contract details notice (UK7)
Classification (CPV)
Internet services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04ec3e Find a Tender

How it was run

Official notice
Submission deadline
9 Apr 2025, 12:00 BST
Clarification deadline
28 Mar 2025, 23:59 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk ↗

Timeline

12 Mar 2025 → 23 Dec 2025 · 6 dates
  1. Tender notice published
    12 Mar 2025, 14:50 GMT
  2. Clarification questions by
    28 Mar 2025, 23:59 GMT
  3. Submission deadline
    9 Apr 2025, 12:00 BST
  4. Award decision expected by
    22 May 2025, 23:59 BST
  5. Contract starts
    30 Jun 2025, 00:00 BST
  6. Latest notice published297 days ago
    23 Dec 2025, 13:04 GMT

Notice history

4 events · 2 releases on Find a Tender · since 12 Mar 2025
  1. Tender notice published
    12 Mar 2025, 14:50 GMT
    UK4
  2. Contract details notice published
    23 Dec 2025, 13:04 GMT
    UK7
  3. Status changed to complete
    23 Dec 2025, 13:04 GMT
  4. Buyer details updated
    23 Dec 2025, 13:04 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £120,0001 contract exc. VAT
Contracts signed 1latest 29 Jun 2025
Awarded toValueDateStatus
Meltwater (UK) Ltd——Awarded

Contracts

  • Social Media Monitoring · Meltwater (UK) Ltd

    Signed
    29 Jun 2025
    Value
    £120,000
    Period
    30 Jun 2025 – 29 Jun 2028 · up to 29 Jun 2030 with extensions
    Status
    active
    Extensions
    Optional 2* 1 year extension

Contracting authority & participating public bodies

2 public bodies on the notice

General Medical Council (GMC)

Contracting authorityPublic authority - sub-central government GB-CHC: 1089278 · GB-PPON: PXLD-1125-PGBY 3 Hardman Street, Manchester, North West, M3 3AWContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Meltwater (UK) LtdAwarded supplierGB-PPON: PRNB-4636-CQZQ 23 Camomile Street, London, London, EC3A 7LLContact email

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender