Social Media Listening and Scheduling Software Solution

Official notice

Authority: Liverpool City Region Combined Authority (Local council)

Below threshold - without competition

Sectors: IT Services & Software (72) Delivery: North West (UKD)

Awarded value£90,350published contract · exc. VAT

Awarded 30 Jul 2026no call for competition

Awarded to SocialSignIn Ltd. Trading as Orlo

What is being bought

Published requirement description

The purpose of this procurement is to appoint a provider to deliver a comprehensive media and social media monitoring and social listening platform.

This solution will be used by the Communications and Marketing teams to enhance media intelligence, stakeholder engagement, and public communication effectiveness.

The procurement aligns with the CA's strategic priorities and value-for-money objectives.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North West

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 7 Aug 2026, 09:16 BST
Last source update: 7 Aug 2026, 09:16 BST
Authority reference: PRA000663
FTS notice number: 2026/S 000-075073
Latest notice: Contract details notice (UK7)
Delivery area: North West (UKD)
Official registry OCID: ocds-h6vhtk-06de9f Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
7 Aug 2026, 09:16 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £90,3501 contract exc. VAT

Contracts signed 1latest 30 Jul 2026

Awarded to	Value	Date	Status
SocialSignIn Ltd. Trading as OrloSME	£90,350 †	—	Awarded

Contracts

Social Media Listening and Scheduling Software Solution · SocialSignIn Ltd. Trading as OrloSME
Signed
30 Jul 2026
Value
£90,350
Period
30 Jul 2026 – 29 Jul 2029
Status
active
3 agreed KPIs: The supplier will procure, install, and configure the hosting equipment to provide access to the system · Penetration testing must be carried out by an independent CHECK, CREST or Tiger scheme accredited supplier · A report can be provided showing the internal user accounts for the service within a working day of making such a request.
- The supplier will procure, install, and configure the hosting equipment to provide access to the system
- Penetration testing must be carried out by an independent CHECK, CREST or Tiger scheme accredited supplier
- A report can be provided showing the internal user accounts for the service within a working day of making such a request.

Contracting authority & participating public bodies

Liverpool City Region Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PNDZ-8253-CJJM 1 Mann Island, Liverpool, North West, L3 1BPContact email

Bidders & participating suppliers

1 commercial party on the notice

SocialSignin Ltd T/A OrloAwarded supplierGB-COH: 08237170 5-7 Hill Street, Birmingham, West Midlands, B5 4UAContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender7 Aug 2026, 09:16 BST