Find a TenderClosed
Published 23 Aug 2021, 22:45 BST

Official UK procurement notice

Social Media Listenig Services

Official notice

Authority: The British Broadcasting Corporation (BBC)

ServicesOpen procedure
Sectors: IT Services & Software (72) Delivery: UK
Published value£860,000published on the single lot · exc. VAT
Submissions closed 22 Sept 2021

What is being bought

Published requirement description

At the BBC, the audience is at the heart of everything we do.

Thanks to social media and social listening we can hear from our audiences, in the UK and around the world, much quicker and in greater detail than ever before.

We use social listening to help inform and cover news. BBC News and BBC World Service are known globally as some of the most trusted and valued news brands. Social listening can help us to tell stories quickly – and find content, contributors and to analyse trends and better serve our audience.

BBC Monitoring is another key user for this tender. The service monitors over 3,000 sources across radio, TV, press, online and social, in 100 languages. Their purpose remains to observe, understand and explain the world's media to help our users interpret key events.

CPV: Data services

The lotProcurement structure

single lot · value published
Lot #1RenewalPublished value£860,000
Delivery: UK
Extensions: The Contract will have a term of 3 years and 4 months. 4 months for transition and implementation, and 3 years for the service delivery. The Contract may be extended at the BBC’s discretion by two periods of 1 year each. · 3 years plus 1 + 1Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

    Please register your interest in this project by taking the following steps:

    1. Register your company on the Jaggaer e-Tendering portal (this is only required once):

    1.1 Go to bbc.bravosolution.co.uk ↗

    1.2 Click the link on the login page to register;

    1.3 Accept the terms and conditions and click 'Continue';

    1.4 Enter your correct business and user details;

    1.5 Note the username you chose and click 'Save' when complete;

    1.6 You will shortly receive an email with your temporary password.

    1. Express an interest in the tender:

    2.1 Login to the portal with the username/password;

    2.2 Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier).

    2.3 Click on the relevant PQQ/ITT to access the content;

    2.4 Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only;

    2.5 You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details'box.

    1. Responding to the tender:

    3.1 Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to…

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
23 Aug 2021, 22:45 BST
Last source update
23 Aug 2021, 22:45 BST
Award evaluation window
22 Sept 2021 – …
Authority reference
PROC 2020 68 AN
FTS notice number
2021/S 000-020742
Classification (CPV)
Data services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02d875 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Review and risk notes
Review procedure

As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
22 Sept 2021, 13:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
22 Sept 2021, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Aug 2021 → 22 Sept 2021 · 3 dates
  1. Notice published
    23 Aug 2021, 22:45 BST
  2. Submission deadline
    22 Sept 2021, 13:00 BST
  3. Bids opened
    22 Sept 2021, 13:00 BST

Contracting authority & participating public bodies

The British Broadcasting Corporation (BBC)

Contracting authorityBody governed by public lawBroadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Business and Property Courts of Engalnd and Wales — TCCReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria