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Find a TenderAwardedContract details notice
Published 28 May 2025, 15:50 BST

Official UK procurement notice

FoH Reception Services · UK public procurement notice

Official notice

Authority: Sovereign Network Group

ServicesOpen procedureAbove thresholdAccelerated
Sectors: Business Services & Consultancy (79) Delivery: Delivery location not published
Budget not disclosed£0exc. VAT
Submissions closed 13 Jun 2025awarded 24 Jul 2025
Awarded to Portico Corporate Reception Management Limited
Contract term 3 yrsends 15 Jul 2028 · up to 15 Jul 2030 with extensions · starts 14 Jul 2025

What is being bought

Published requirement description

SNG wishes to outsource its internally sourced FoH reception provisions at Sovereign House, Basingstoke and The Hive, Wembley. There may also be a need to add Greenham Hub to the scope of deliverables within the contract term.

The successful bidder will deliver a professional, efficient, and customer-focused service to ensure a positive first impression for all visitors and staff. For the avoidance of doubt, SNG are not seeking security personnel/services as part of this tender.

  • The authority expects to re-tender this requirement around 14 Jan 2028, 23:59 GMT.

CPV: Reception services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£0
Contract period: 14 Jul 2025 – 15 Jul 2028 (3 yrs) · up to 15 Jul 2030 with extensions
Extensions: Subject to satisfactory performance of the successful bidder, there shall be the option for 2 times 12 month extensions to the contract. These extensions shall also be subject to agreement in writing between the Parties
79992000 Reception services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: 40% Price 55% Quality 5% Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 14 Jan 2028
First published
28 May 2025, 15:50 BST
Last source update
30 Sept 2025, 13:34 BST
Award evaluation window
Submission end – 29 Jun 2025
Authority reference
PROC0807
FTS notice number
2025/S 000-028208
Accelerated
State of urgency
Latest notice
Contract details notice (UK7)
Classification (CPV)
Reception services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-052836 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
13 Jun 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All bidders must create an account with SNG's tender portal Intend in-tendhost.co.uk/sovereign/aspx/Home ↗

Timeline

28 May 2025 → 30 Sept 2025 · 7 dates
  1. Tender notice published
    28 May 2025, 15:50 BST
  2. Submission deadline
    13 Jun 2025, 13:00 BST
  3. Award decision expected by
    29 Jun 2025, 00:59 BST
  4. Contract starts
    14 Jul 2025
  5. Assessment summaries sent
    29 Jul 2025
  6. Standstill ends
    8 Aug 2025, 23:59 BST
  7. Latest notice published381 days ago
    30 Sept 2025, 13:34 BST

Notice history

6 events · 4 releases on Find a Tender · since 28 May 2025
  1. Tender notice published
    28 May 2025, 15:50 BST
    UK4
  2. Tender notice published
    3 Jun 2025, 16:10 BST
    UK4
  3. Contract award notice published
    29 Jul 2025, 13:45 BST
    UK6
  4. Status changed to complete
    29 Jul 2025, 13:45 BST
  5. Contract signature expected
    13 Aug 2025, 00:59 BST
    scheduled
  6. Contract details notice published
    30 Sept 2025, 13:34 BST
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 28 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £1,098,7901 award inc. VAT; no net value published
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 12 Sept 2025
Awarded toValueDateStatus
Portico Corporate Reception Management LimitedSNG Goods and Services Agreement for Corporate FoH Reception Services13 Aug 2025 – 13 Aug 2028 · up to 13 Aug 2030Extensions: Subject to satisfactory performance of the successful bidder, there shall be the option for 2 times 12 month extensions to the contract. These extensions shall also be subject to agreement in writing between the Parties · Options: During the term of the Agreement, there is the potential to increase the scope to include an additional site. SNG are requesting pricing for this additional site as part of the tender. SNG reserves the right to utilise this option at its sole discretion£1,098,790 inc. VAT24 Jul 2025Awarded

Contracts

  • SNG Goods and Services Agreement for Corporate FoH Reception Services · Portico Corporate Reception Management Limited

    Signed
    12 Sept 2025
    Value
    £1,098,790 inc. VAT
    Period
    1 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030 with extensions
    Status
    active
    Extensions
    Subject to satisfactory performance of the successful bidder, there shall be the option for 2 times 12 month extensions to the contract. These extensions shall also be subject to agreement in writing between the Parties
    Options
    During the term of the Agreement, there is the potential to increase the scope to include an additional site. SNG are requesting pricing for this additional site as part of the tender. SNG reserves the right to utilise this option at its sole discretion

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 9 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Sovereign Network Group

Contracting authorityPublic undertaking GB-COH: RS007448 Sovereign House, Basing View, Basingstoke, South East, RG21 4FAContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender