Official UK procurement notice
SLC - Care at Home and Housing Support Procured Services Arrangement
Authority: South Lanarkshire Council (Local council)
What is being bought
Published requirement descriptionSouth Lanarkshire Council is seeking to appoint Service Providers to a Procured Services Arrangement (PSA) for the provision of Care at Home and Housing Support Services commencing on 1st July 2024.
The contract will be delivered to Supported Persons residing within South Lanarkshire and who are supported by the Council and South Lanarkshire Health and Social Care Partnership (SLHSCP).
SLHSCP deliver adult social care services and all community health services for adults and children in the South Lanarkshire area. The services will support individuals to live in their own homes and to play an active part in their communities as much as they are able.
The Self Directed Support (SDS) regulations offer Supported Persons a choice of provider to an extent not available through a Framework or a Dynamic Purchasing System (DPS) therefore the Council is utilising an innovative Procured Services Arrangement (PSA) under the Light Touch Rules contained in Regulation 74 - 76 of the Public Contracts (Scotland) Regulations 2015.
The PSA will allow providers to be added over its 15 year term, this will facilitate the Supported Person's choice.
- Recurrence: The PSA will be published and evaluated in phases. On closing of Phase 1, the Council will publish Phase 2 with a closing date of 6 months from publication date. Bidders can apply for appointment to the PSA throughout its term. There are no limits to the number of times that bidders can submit bids. A new procurement process will take place in 2038
CPV: Health and social work services
How this framework works
From the published notice- Bids received
- 66 bids received · 25 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1The contract will be delivered to Supported Persons residing within South Lanarkshire…AwardedRenewal
The contract will be delivered to Supported Persons residing within South Lanarkshire and who are supported by the Council and South Lanarkshire Health and Social Care Partnership (SLHSCP).
The Services are predominantly personal care services that are provided with, and for, a Supported Person in their own home. In some less common situations, non-personal care and housing support services may also be required where there are specifically assessed needs.
The Services are provided for Supported Persons who are assessed by the Council as needing support to maintain or regain their independence, safety, health and wellbeing. This may include Supported Persons who are returning home from hospital. It may also include Supported Persons who would require to be admitted to hospital or long-term care if support were not to be provided in the person’s home.
The Council is responsible for providing and commissioning Services in South Lanarkshire. While the Services are predominantly provided to older people, the Services will also be commissioned for adults with needs arising from a learning disability, physical disability or other long-term health conditions, children and families and other vulnerable groups with care and support needs. Supported Persons receiving the Service may have a variety of care and support and health needs, including but not limited to:
- Physical frailty
- Sensory impairment
- Dementia
- Complex care needs
- Vulnerability
- End of Life and Palliative Care
- Learning difficulties
- Physical disabilities
- Addiction issues
- Mental health and cognitive impairment
- Other long-term conditions
The Services also provide essential support for unpaid carers, by providing support for the Supported Person.
The Service Provider will work in partnership with all organisations involved in the health and care of Supported Persons with the focus of providing support to maintain or regain independence and promote human rights.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 95
- Price: 5
- Suitability
SPD Question 2.C.1 Reliance on the capacities of other entities
Bidders are required to complete a full SPD for each of the entities whose capacity they rely upon
SPD Question 2.D.1 Subcontractors on whose capacity the bidder does not rely
Bidders are required to complete a shortened version of the SPD for each Subcontractor on whose capacity the bidder does not rely on
Exclusion Criteria:
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
SPD Questions 3A – 3C have been identified as mandatory exclusion grounds and ESPD Questions 3D have been identified as discretionary exclusion grounds. All the exclusion grounds will be assessed on a PASS/FAIL basis. For the mandatory exclusion grounds a bid will be excluded where the bidder fails to provide either a positive response or to provide details to the satisfaction of the Council of the self cleansing measures undertaken. .For the discretionary exclusion grounds a bid may be excluded where the bidder fails to provide either a positive response or if the Council is not satisfied as to the self cleansing measures undertaken.
SPD Question 4A.1 Trade Registers. It is a requirement of this tender that if the bidder is UK based they must hold a valid registration with Companies House. Where the bidder is UK based but not registered at Companies House they must be able to verify to the Councils satisfaction that …
- Economic & financial standing
SPD Question 4B.4 Economic and Financial Standing
The Council will use the following ratios to evaluate a bidders financial status:
Profitability – this is taken as profit after tax but before dividends and minority interests. If a company makes a profit then it is a pass for this ratio;
Liquidity – this is calculated as current assets less stock and work in progress, divided by current liabilities. If the answer is greater than or equal to one then it is a pass for this ratio
Gearing – this is calculated as the total external secured borrowing (short term and long term) divided by shareholder funds expressed as a percentage. If the answer is less than or equal to 100% it is considered a pass for this ratio.
Bidders must provide the name and value of each of the 3 ratios within their response to ESPD question 4B.4.
The Council requires bidders to pass 2 out of the 3 financial ratios above.
Where 2 out of the 3 ratios cannot be met, the Council may take the undernoted into consideration when assessing financial viability and the risk to the Council, providing that the Bidder can supply evidence to substantiate any of the mitigating criteria when requested to do so. The following list is not exhaustive and other criteria may be considered where proposed by a bidder as mitigating factors:
Would the bidder have passed the checks if prior year accounts had been used?
Were any of the poor appraisal outcomes "marginal"?
Does the bidder operate in a market which, traditionally, requi…
- Technical & professional ability
SPD Question 4C.1.2 Technical and Professional Ability
Bidders must provide 3 detailed examples of relevant experience with reference to the nature and details of the services that are the subject matter of this tender, examples are to be provided of the services undertaken by the bidder in the last 3 years.
SPD Question 4C.6 Technical and Professional Ability
It is a requirement of this tender that Bidders shall work to maintain and exceed a Care Inspectorate Grade of 3 or above for all key questions in the Care Inspectorate quality indicator framework.
Bids will be considered from Providers who are registered with the Care Inspectorate but are awaiting their first inspection. Providers who have yet to be inspected may be subject to increased monitoring and service caps pending successful evaluation of services.
SPD Question 4C.6.1 Technical and Professional Ability
It is a requirement of this tender that Bidders can demonstrate that staff delivering care are registered with Scottish Social Services Council (SSSC) throughout the duration of the PSA. Bidders will be required to provide this information to the Council in relation to the staff who deliver the Services.
Throughout the period of the PSA, Providers shall comply with any conditions of the Care Inspectorate, any relevant legislation including (but not limited to) the Public Services Reform (Scotland) Act 2010, Health and Care (Staffing) (Scotland) Act 2019 and to best practice guidelines issued by the Scottish G…
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.
- “SLC - Care at Home and Housing Support Procured Services Arrangement” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · The PSA will be published and evaluated in phases. On closing of Phase 1, the Council will publish Phase 2 with a closing date of 6 months from publication date.
Bidders can apply for appointment to the PSA throughout its term. There are no limits to the number of times that bidders can submit bids.
A new procurement process will take place in 2038
- First published
- 24 Nov 2023, 15:33 GMT
- Last source update
- 31 Mar 2025, 13:46 BST
- Award evaluation window
- 15 Jan 2024 – …
- Authority reference
SLC/SW/23/035- FTS notice number
2025/S 000-012014- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-041cc0Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
As detailed in Attachment 5 - Care at Home Procured Services Arrangement Terms and Conditions and Attachment 6 - Care at Home Call On Contract.
- Review procedure
Please note, the alternative review body to the local Sheriff Court detailed in VI.4.1 is:
Court of Session
Parliament House
Parliament Square
Edinburgh
EH1 1RQ
+44 1312252595
Publisher note: AWARD NOTICE Phase 1 Providers Appointed 31 May 2024: All New Beginnings Ltd; Angels Home Care Lanarkshire Ltd; Bespoke Care Services Ltd; BJMCA Ltd trading as Bluebird Care (South Lanarkshire); Call-In Homecare Ltd; Cera Care Operations Scotland Ltd; Constance Care; ENABLE Scotland; GMD Community Services; HRM HOMECARE SERVICES LTD; ION Care and Support Services Ltd; JKL Care Services; Keane Premier Support Services; Precious Care Services Ltd t/a My Homecare Glasgow; SRS Care Solutions (Central) Ltd; The Richmond Fellowship. Phase 2 Providers Appointed 4 July 2024: Flexible Healthcare One Solution Ltd; Invercare Services Ltd; Lica Homecare Ltd; Love@Care Ltd. Phase 3 Providers Appointed 8 Nov 2024: Adigo Care; Care1 Professional Services LTD; Care Solutions Homecare LTD; Medd Care Services Ltd; Oncall Care Service Ltd; Trust community care limited. SPD Questions 3A.1 to 3A.8 Serious and Organised Crime – Information Sharing Protocol It is a requirement of this tender that the bidder recommended for award completes and submits, when requested to by the Council, the Serious and Organised Crime – Information Sharing Protocol form for evaluation prior to any award being made. SPD Question 4C.10 Technical and Professional Ability Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. SPD Question 4D.1 Quality Assurance Schemes It is a requirement of this tender that the bidders complete the H&S Vetting Document. Declarations and Certificates Successful Bidders will provide the undernoted certificates, declarations and/or completed questionnaires to evidence their compliance with the relevant questions within the Qualification, Technical and Commercial Envelopes. SPD Question 2D.1 Prompt Payment Certificate SPD Question 3D.3 Human Rights Act Declaration Declaration Section *Form of Tender SPD Question 3D.11 Non-Collusion Certificate SPD Question 4B.5.1 Insurance Certificates SPD Questions 3A.1 to 3A.8 Serious and Organised Crime Declaration SPD Question 3A.6 Modern Slavery Act 2015 Declaration SPD Question 4C.6 Confirmation of Registration with the Care Inspectorate and Protection of Vulnerable Groups (Scotland) Act 2007 Declaration SPD Question 4C.6.1 Confirmation of SSSC status of staff who deliver the Services. All certificates, declarations and questionnaires can be found within the Attachment area of PCS-t. Attachment 13 - Form of Offer to Tender and Attachment 4 - Commercial Envelope Response must be completed and uploaded within the relevant question in the Commercial Envelope. Failure to provide this information or in the event that the information provided does not support or evidence the statements made within the SPD will invalidate the bid. The Council reserves the right to review the qualification and technical criteria for appoint to the PSA in line with changes to legislation, good industry practice and commercial considerations. (SC Ref:794827)
How it was run
Official noticeTender documents are also served through a separate tool: http://www.publictendersscotland.publiccontractsscotland.gov.uk ↗
- Appointment period ends
- 15 Jan 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 15 Jan 2024, 12:00 GMT
Timeline
15 Jan 2024 → 31 Mar 2025 · 4 dates- Admission / appointment period endsperiod end, not a bid countdown15 Jan 2024, 12:00 GMT
- Bids opened15 Jan 2024, 12:00 GMT
- Bids must remain valid until16 Jul 2024, 23:59 BST
- Notice published31 Mar 2025, 13:46 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete31 Mar 2025, 13:46 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 012014-2025-SLC/SW/23/035-1
- Signed
- 1 Jul 2024
- Value
- £714,300,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 66bids · 66 electronic | 62 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Hamilton Sheriff CourtReview body
Framework contractors & participating bidders
25 commercial parties on the notice- Adigo LimitedFramework contractor
- All New Beginnings LtdFramework contractor
- Angels Home Care Lanarkshire LtdFramework contractor
- Bespoke Care Services LtdFramework contractor
- Bluebird Care (South Lanarkshire)Framework contractor
- Call-In HomecareFramework contractor
- Care Solutions Homecare LimitedFramework contractor
- Care1 Professional Services LTDFramework contractor
- Cera Care Operations (Scotland) LimitedFramework contractor
- Constance Care LimitedFramework contractor
Show 15 more suppliers
- ENABLE ScotlandFramework contractor
- Flexible Healthcare One Solutions LtdFramework contractor
- GMD Community Services LtdFramework contractor
- HRM Homecare Services LtdFramework contractor
- Invercare Services LtdFramework contractor
- Ion Care and Support Services LtdFramework contractor
- JKL Care ServicesFramework contractor
- Keane Premier Support ServicesFramework contractor
- Love@care LtdFramework contractor
- Medd Care Services LtdFramework contractor
- Oncall Care Service LtdFramework contractor
- Precious Care Services Ltd t/a My Homecare GlasgowFramework contractor
- SRS Care Solutions central LimitedFramework contractor
- The Richmond Fellowship Scotland LimitedFramework contractor
- Trust Community Care LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.