Official UK procurement notice
Sitecore, Website and PRA Rulebook Support and Maintenance
Authority: BANK OF ENGLAND
Sectors: IT Services & Software (72) Delivery: UK
Contract value (direct award)£3,000,000≈ £1.0m / year · £3,600,000 inc. VAT
Awarded 5 May 2026no call for competition
Awarded to 3 Chillies Ltd
Contract term 3 yrsends 27 May 2030 · starts 28 May 2027
What is being bought
Published requirement descriptionProvision of services in the form of hosting, support, maintenance and continuous improvements of the application layer of the Bank's strategic Sitecore based CMS Platform
CPV: Information technology services
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 9 Dec 2025, 11:05 GMT
- Last source update
- 19 Aug 2026, 15:21 BST
- Authority reference
TECH-248- FTS notice number
2026/S 000-079110- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f18fFind a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
There is an absence of competition for complex technical reasons, and only the incumbent supplier is capable of continuing to provide and support the service without material risk.
How it was run
Official notice- Submission deadline
- —
Timeline
9 Dec 2025 → 28 May 2027 · 4 dates- Planning notice published318 days ago9 Dec 2025, 11:05 GMT
- Latest notice published65 days ago19 Aug 2026, 15:21 BST
- Next notice expected52 days ago1 Sept 2026, 23:59 BST
- Today23 Oct 2026
- Contract startsin 216 days28 May 2027, 00:00 BST
Notice history
7 events · 4 releases on Find a Tender · since 9 Dec 2025- Pipeline notice published9 Dec 2025, 11:05 GMTUK1
- Transparency notice published20 May 2026, 11:56 BSTUK5
- Status changed to complete20 May 2026, 11:56 BST
- Procurement method changed20 May 2026, 11:56 BST
- Contract award notice published21 May 2026, 17:28 BSTUK6
- Contract signature expected8 Jun 2026, 23:59 BSTscheduled
- Contract details notice published19 Aug 2026, 15:21 BSTUK7
Routine re-releases (4)
- 2025-12: 1 release · 9 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £5,425,3221 award exc. VAT
Contracts signed 1latest 9 Jun 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| 3 Chillies LtdSME11 Jun 2026 – 10 Jun 2027 · up to 10 Jun 2031Extensions: Up to four optional one-year extensions 11/06/2027 - 10/06/2028 11/06/2028 - 10/06/2029 11/06/2029 - 10/06/2030 11/06/2030 - 10/06/2031 · Options: The contract includes an optional provision for additional Continuous Improvement (CI) days to be implemented as required during the contract term. | £5,425,322 | 5 May 2026 | Awarded |
Contracts
Contract 1 · 3 Chillies LtdSME
- Signed
- 9 Jun 2026
- Value
- £5,425,322
- Period
- 11 Jun 2026 – 10 Jun 2027 · up to 10 Jun 2031 with extensions
- Status
- active
- Extensions
- Contract can be extended to the following terms (optional four one-year extensions): 11/06/2027 - 10/06/2028 11/06/2028 - 10/06/2029 11/06/2029 - 10/06/2030 11/06/2030 - 10/06/2031
- Options
- The contract includes an optional provision for additional Continuous Improvement (CI) days to be called off as required during the contract term. An uncommitted budget has been allocated for these optional services. The volume of CI days is not predetermined and will be used only if required.
3 agreed KPIs: Completion of planned service enhancements delivered through CI - on time and on budget. · Average time taken to resolve high-priority incidents. · Time taken for initial response to support tickets.
- Completion of planned service enhancements delivered through CI - on time and on budget.
- Average time taken to resolve high-priority incidents.
- Time taken for initial response to support tickets.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- 3 CHILLIES LIMITEDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender