Official UK procurement notice
Service User and Lived Experience Engagement
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk County Council has awarded a contract for a new service to identify service development needs. Service user and lived experience engagement is one of the major steps to collect evidence that helps to broaden and improve service delivery. The National Drug Strategy 2021: From Harm to Hope, clearly states the vital importance of having the voices of those using our treatment services, those not yet engaged and their friends and family. Involving the voice of lived experience will ensure that the services and interventions being offered are helpful and support people to succeed in their recovery from drugs and/or alcohol.
CPV: Guidance and counselling services · Health and social work services
The lotProcurement structure
single lot · value publishedLot #1The National Drug Strategy 2021: From Harm to Hope clearly states the vital importance…AwardedRenewalPublished value£360,000
The National Drug Strategy 2021: From Harm to Hope clearly states the vital importance of having the voices of those using our treatment services, those not yet engaged and their friends and family. Involving the voice of lived experience will ensure that the services and interventions being offered are helpful and support people to succeed in their recovery from drugs and/or alcohol. This is for a new service to identify service development needs. Service user and lived experience engagement is one of the major steps to collect evidence that helps to broaden and improve service delivery. The best people to do this are those currently using services, those in recovery, those who have disengaged and those not yet in active treatment (treatment naïve). This scope of work will directly facilitate future service design.The key aims of the service are to;
- Bring the voice of lived experience to the work of NDAP and the wider system, influencing decision making across all levels
- Support the growth and development of Norfolk's Lived Experience led recovery community
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 7 Aug 2024, 12:05 BST
- Last source update
- 3 Oct 2024, 14:51 BST
- Award evaluation window
- 9 Sept 2024 – …
- Authority reference
NCCT42973- FTS notice number
2024/S 000-031742- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04886fFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on https://in-tendhost.co.uk/norfolkcc (https://in-tendhost.co.uk/norfolkcc) Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles (https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or emailing [email protected]
How it was run
Official notice- Submission deadline
- 9 Sept 2024, 11:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 9 Sept 2024, 11:05 BST
Timeline
9 Sept 2024 → 3 Oct 2024 · 3 dates- Submission deadline9 Sept 2024, 11:00 BST
- Bids opened9 Sept 2024, 11:05 BST
- Notice published3 Oct 2024, 14:51 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete3 Oct 2024, 14:51 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Together for Mental Wellbeing Support Services LtdService User & Lived Experience Engagement | £341,000 † | — | Awarded |
Contracts
Service User & Lived Experience Engagement · Together for Mental Wellbeing Support Services Ltd
- Signed
- 1 Oct 2024
- Value
- £341,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NPLawMediation body
- Norfolk County Council - Head of SourcingReview body
Bidders & participating suppliers
1 commercial party on the notice- Together for Mental Wellbeing Support Services LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria