Official UK procurement notice
Service of APHA Automated Liquid Handling Systems
Authority: ANIMAL AND PLANT HEALTH AGENCY (Defra Network eTendering Portal)
What is being bought
Published requirement descriptionThis service contract will provide Preventative and Corrective Maintenance services for the existing equipment, which can only be provided by the Original Equipment Manufacturer (OEM). The contract covers corrective repairs, engineer travel, labour, parts, and equipment modifications at no additional cost. An ongoing preventative maintenance and corrective service contract is required to maintain: APHA’s capacity to provide routine services and an emergency response during a disease outbreak. Traceability to ISO quality standards 9001 and 17025 Please note: The contract start date will be 07 April 2025 not 15 July 2025 as reported on the notice.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 27 Jun 2025, 12:20 BST
- Last source update
- 14 Jul 2025, 10:15 BST
- Authority reference
C29602- FTS notice number
2025/S 000-035757- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05550cFind a Tender
- Why no open competition
- Single Suppliers Intellectual Property Exclusive Rights
- Published justification
Hamilton Sales & Service UK Ltd are the original Equipment manufacturer (OEM) and hold exclusive rights to software updates and maintenance procedures for the Equipment. They provide OEM-certified parts and own the intellectual property rights to the software, thus preventing other providers from using it. Hamilton Sales & Service UK Ltd is the sole provider for service contracts and equipment updates.
How it was run
Official notice- Submission deadline
- —
Timeline
8 Jul 2025 → 14 Jul 2025 · 2 dates- Standstill ends8 Jul 2025, 23:59 BST
- Notice published14 Jul 2025, 10:15 BST
Notice history
4 events · 2 releases on Find a Tender · since 27 Jun 2025- Transparency notice published27 Jun 2025, 12:20 BSTUK5
- Contract award notice published27 Jun 2025, 12:42 BSTUK6
- Contract signature expected11 Jul 2025, 23:59 BSTscheduled
- Contract details notice published14 Jul 2025, 10:15 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Hamilton Sales & Service UK Ltd14 Jul 2025 – 6 Apr 2028 · up to 6 Apr 2030Extensions: Two (2) twelve (12) month extensions available subject to budget approvals. | £350,500 | 5 Jun 2025 | Awarded |
Contracts
Service of APHA Automated Liquid Handling Systems · Hamilton Sales & Service UK Ltd
- Signed
- 14 Jul 2025
- Value
- £350,500
- Period
- 15 Jul 2025 – 6 Apr 2028 · up to 6 Apr 2030 with extensions
- Status
- active
- Extensions
- Two (2) twelve (12) month extensions available subject to budget approvals.
2 agreed KPIs: Service Delivery · Customer Service
- Service Delivery, The Supplier shall: 1. Schedule (with agreement from the Customer) the Preventative Maintenance of the Equipment; 2. Provide of all hardware and software updates and application support; 3. Include essential Equipment modifications within the Services provided under the Agreement; 4. Provide service reports/certificates containing all required information; 5. Resolve any defective Equipment covered by this Agreement until it is fully functional.
- Customer Service, Timeliness of responses to suitably address emails or telephone calls
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Hamilton Sales & Service UK LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender