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Official procurement procedure

Self-Service Customer Portal (471-AHL)

Application service providers
Content management software package
Customer Relation Management software package
+2 more
South West (UKK12)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NSAH (Alliance Homes) Ltd: "Self-Service Customer Portal (471-AHL)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNSAH (Alliance Homes) LtdScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NSAH (Alliance Homes) Ltd
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NSAH (Alliance Homes) Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNSAH (Alliance Homes) Ltd
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Nov 2022, 13:07 GMT
Last source update16 Nov 2022, 13:07 GMT
Recurring procurementNot published
ClassificationApplication service providers, Content management software package, Customer Relation Management software package, System, storage and content management software package
Delivery area
South West (UKK12)
OCIDocds-h6vhtk-033712
What is being bought
Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes
What changed
From the official release history
  1. tender value changed
    16 Nov 2022, 13:07 GMT
  2. Status changed to complete
    16 Nov 2022, 13:07 GMT
  3. Official notice release published
    16 Nov 2022, 13:07 GMT
  4. Submission deadline changed to published date
    16 Nov 2022, 13:07 GMT
  5. Published value updated to £390,000
    12 May 2022, 15:37 BST
  6. Status changed to active
    12 May 2022, 15:37 BST
  7. Official notice release published
    12 May 2022, 15:37 BST
  8. Submission deadline changed to 13 Jun 2022, 12:00 BST
    12 May 2022, 15:37 BST
  9. Buyer information updated
    12 May 2022, 15:37 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as ‘The Alliance Homes Group’. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 Nov 2022, 13:07 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 16 Nov 2022, 00:00 GMT · £281,762
Commercial outcome and competition
Awards
Hallnet Ltd
Not published · Not published · active
Contracts
Contract
£281,762 · signed 16 Nov 2022, 00:00 GMT · active
Bid statistics
bids: 8 (lot 1)
electronicBids: 8 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 7 (lot 1)
Buyer and organisations in this procedure

NSAH (Alliance Homes) Ltd

Contracting authority GB-FTS-52640
View buyer profile

  • NSAH (Alliance Homes) Ltd
    buyer

    29804R
    Martingale Way, Portishead, UKK12, BS20 7AW
    procurement@alliancehomes.org.uk

  • Hallnet Ltd
    supplier

    03592955
    Lowton Business Park, Newton Road,, Lowton, UKK12, WA3 2AP

  • NSAH (Alliance Homes) Ltd
    reviewBody

    40 Martingale Way, Portishead, BS20 7AW
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published