Official UK procurement notice
Security Systems at Imperial War Museums (IWM)
Authority: Imperial War Museum (Central government)
What is being bought
Published requirement descriptionIWM is tendering for a Potential Provider to provide technical security systems management, maintenance and service provision at IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast. The Potential Provider will be required to:
a) Provide suitably trained and certified Lenel-accredited Master engineer employed at all times to provide the maintenance services;
b)Service all Equipment in accordance with relevant British Standards applicable;
c) Issue appropriate certification to satisfy regulations and standards;
d) Ensure a working system that complies with those regulations and standards, and;
e) Ensure that there is no loss of service or security protection to IWM.
- How the procedure runs: Two stage procedure. Pre qualification stage using the Procurement Specific Questionnaire, followed by full tender stage.
CPV: Repair and maintenance services of security equipment
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£840,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Technical: 55%
- Cost: 30%
- Social Value: 10%
- Sustainability: 5%
Published award criteria (4)
- Technical: Long criteria description
- Cost: Long criteria description
- Social Value: Long criteria description
- Sustainability: Long criteria description
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 26 Mar 2025, 14:05 GMT
- Last source update
- 27 Oct 2025, 16:20 GMT
- Award evaluation window
- Submission end – 23 Jul 2025
- FTS notice number
2025/S 000-011334- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04f8f5Find a Tender
- How it runs
Two stage procedure. Pre qualification stage using the Procurement Specific Questionnaire, followed by full tender stage.
How it was run
Official notice- Submission deadline
- 28 Apr 2025, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
26 Mar 2025 → 1 Nov 2025 · 7 dates- Tender notice published26 Mar 2025, 14:05 GMT
- Submission deadline28 Apr 2025, 13:00 BST
- Award decision expected by23 Jul 2025, 00:59 BST
- Assessment summaries sent12 Aug 2025, 00:00 BST
- Standstill ends21 Aug 2025, 23:59 BST
- Latest notice published363 days ago27 Oct 2025, 16:20 GMT
- Contract starts359 days ago1 Nov 2025
Notice history
5 events · 3 releases on Find a Tender · since 26 Mar 2025- Tender notice published26 Mar 2025, 14:05 GMTUK4
- Contract award notice published12 Aug 2025, 10:50 BSTUK6
- Status changed to complete12 Aug 2025, 10:50 BST
- Contract signature expected26 Sept 2025, 23:59 BSTscheduled
- Contract details notice published27 Oct 2025, 16:20 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Ze Global1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2032Extensions: The option to extend by two separate respective further two-year periods (i.e. to 31st October 2030, and then to 31st October 2032). The taking up of any extension period is subject to satisfactory performance of the Contractor and at the sole discretion of IWM. | £1,488,410 | 12 Aug 2025 | Awarded |
Contracts
Security Systems at Imperial War Museums (IWM) · Ze Global
- Signed
- 27 Oct 2025
- Value
- £1,488,410
- Period
- 1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2032 with extensions
- Status
- active
- Extensions
- The option to extend by two separate respective further two-year periods (i.e. to 31st October 2030, and then to 31st October 2032). The taking up of any extension period is subject to satisfactory performance of the Contractor and at the sole discretion of IWM.
No agreed KPIs: KPI's have been included , though not mandatory as contract value below £5M, including VAT.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 3 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ZE GLOBAL LTDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender