Official UK procurement notice
Security Operations Centre (SOC)
Authority: LiveWest Homes Limited (Public body)
What is being bought
Published requirement descriptionTo establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of £200,000 per annum.
3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term).
4 The Client's Objectives for the contract
4.1 The Client's aims and objectives are to:
LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock.
The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management.
The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed.
The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to:
- Information Security Policy and hold any associated credentials (cyber essentials/ISO27001)
- IT Access Controls Policy
- IT Change Control Policy
- IT Incident Management Policy
- IT Acceptable Usage Policy
- Data Protection Compliance Policy
- How the procedure runs: Detailed within documentation
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,000,000
- Condition of participationshortlisting
Contained within Conditions of Participation document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Quality
- Price
- Condition of participationshortlisting
Contained within Conditions of Participation document
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 Mar 2025, 18:47 GMT
- Last source update
- 27 Aug 2025, 17:50 BST
- Award evaluation window
- Submission end – 28 Jul 2025
- Authority reference
DN769699- FTS notice number
2025/S 000-020141- Accelerated
- Qualifying planned procurement notice
- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04fa61Find a Tender
- How it runs
Detailed within documentation
How it was run
Official notice- Requests to participate (first stage)
- 19 May 2025, 14:00 BST
- Submission deadline
- 23 Jun 2025, 23:59 BST
- Clarification deadline
- 14 May 2025, 15:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
28 Mar 2025 → 1 Sept 2025 · 11 dates- Planning notice published28 Mar 2025, 18:47 GMT
- Next notice expected8 May 2025, 23:59 BST
- Tender notice published9 May 2025, 15:28 BST
- Clarification questions by14 May 2025, 15:00 BST
- Expressions of interest by19 May 2025, 14:00 BST
- Submission deadline23 Jun 2025, 23:59 BST
- Assessment summaries sent15 Jul 2025, 00:00 BST
- Standstill ends24 Jul 2025, 23:59 BST
- Award decision expected by28 Jul 2025, 23:59 BST
- Latest notice published27 Aug 2025, 17:50 BST
- Contract starts1 Sept 2025, 00:00 BST
Notice history
10 events · 5 releases on Find a Tender · since 28 Mar 2025- Planned procurement notice published28 Mar 2025, 18:47 GMTUK3
- Preliminary market engagement notice published3 Apr 2025, 16:15 BSTUK2
- Tender notice published9 May 2025, 15:28 BSTUK4
- Published value updated to £1,000,0009 May 2025, 15:28 BSTwas £600,000
- Status changed to active9 May 2025, 15:28 BST
- Procurement method changed9 May 2025, 15:28 BST
- Contract award notice published15 Jul 2025, 18:11 BSTUK6
- Status changed to complete15 Jul 2025, 18:11 BST
- Contract signature expected1 Aug 2025, 23:59 BSTscheduled
- Contract details notice published27 Aug 2025, 17:50 BSTUK7
Routine re-releases (5)
- 2025-04: 1 release · 3 Apr 2025
- 2025-03: 1 release · 28 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Chess CyberSecurity1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2034Extensions: 3+3+3 At the clients discretion. | £1,600,000 | 15 Jul 2025 | Awarded |
Contracts
Contract 1 · Chess CyberSecurity
- Signed
- 8 Aug 2025
- Value
- £1,600,000
- Period
- 18 Aug 2025 – 17 Aug 2028 · up to 17 Aug 2034 with extensions
- Status
- active
- Extensions
- 2* 3 year extensions to be activated at the sole discretion of LiveWest
No agreed KPIs: Not required to publish KPIs for contracts below £5M in value.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 33 at stage one | 1 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- CHESS CYBERSECURITY LIMITEDAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender