Find a TenderAwardedContract details notice
Published 28 Mar 2025, 18:47 GMT

Official UK procurement notice

Security Operations Centre (SOC)

Official notice

Authority: LiveWest Homes Limited (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitableAccelerated
Published estimate£1,000,000≈ £333k / year · £1,200,000 inc. VAT · 1 value update
Submissions closed 23 Jun 2025awarded 15 Jul 2025
Awarded to Chess CyberSecurity
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2031 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

To establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of £200,000 per annum.

3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term).

4 The Client's Objectives for the contract

4.1 The Client's aims and objectives are to:

LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock.

The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management.

The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed.

The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to:

  • Information Security Policy and hold any associated credentials (cyber essentials/ISO27001)
  • IT Access Controls Policy
  • IT Change Control Policy
  • IT Incident Management Policy
  • IT Acceptable Usage Policy
  • Data Protection Compliance Policy
  • How the procedure runs: Detailed within documentation

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£1,000,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2031 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Extensions: 3x12 month OR 1x36 month at LiveWests sole discretionSecond stage: 3–5 candidates invited to tender
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Contained within Conditions of Participation document

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality
  • Price
Conditions of participation1
  • Condition of participation

    Contained within Conditions of Participation document

    shortlisting

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Mar 2025, 18:47 GMT
Last source update
27 Aug 2025, 17:50 BST
Award evaluation window
Submission end – 28 Jul 2025
Authority reference
DN769699
FTS notice number
2025/S 000-020141
Accelerated
Qualifying planned procurement notice
Latest notice
Contract details notice (UK7)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-04fa61 Find a Tender
How it runs

Detailed within documentation

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
19 May 2025, 14:00 BST
Submission deadline
23 Jun 2025, 23:59 BST
Clarification deadline
14 May 2025, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Mar 2025 → 1 Sept 2025 · 11 dates
  1. Planning notice published
    28 Mar 2025, 18:47 GMT
  2. Next notice expected
    8 May 2025, 23:59 BST
  3. Tender notice published
    9 May 2025, 15:28 BST
  4. Clarification questions by
    14 May 2025, 15:00 BST
  5. Expressions of interest by
    19 May 2025, 14:00 BST
  6. Submission deadline
    23 Jun 2025, 23:59 BST
  7. Assessment summaries sent
    15 Jul 2025, 00:00 BST
  8. Standstill ends
    24 Jul 2025, 23:59 BST
  9. Award decision expected by
    28 Jul 2025, 23:59 BST
  10. Latest notice published
    27 Aug 2025, 17:50 BST
  11. Contract starts
    1 Sept 2025, 00:00 BST

Notice history

10 events · 5 releases on Find a Tender · since 28 Mar 2025
  1. Planned procurement notice published
    28 Mar 2025, 18:47 GMT
    UK3
  2. Preliminary market engagement notice published
    3 Apr 2025, 16:15 BST
    UK2
  3. Tender notice published
    9 May 2025, 15:28 BST
    UK4
  4. Published value updated to £1,000,000
    9 May 2025, 15:28 BST
    was £600,000
  5. Status changed to active
    9 May 2025, 15:28 BST
  6. Procurement method changed
    9 May 2025, 15:28 BST
  7. Contract award notice published
    15 Jul 2025, 18:11 BST
    UK6
  8. Status changed to complete
    15 Jul 2025, 18:11 BST
  9. Contract signature expected
    1 Aug 2025, 23:59 BST
    scheduled
  10. Contract details notice published
    27 Aug 2025, 17:50 BST
    UK7
Routine re-releases (5)
  • 2025-04: 1 release · 3 Apr 2025
  • 2025-03: 1 release · 28 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,600,0001 award exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 8 Aug 2025
Awarded toValueDateStatus
Chess CyberSecurity1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2034Extensions: 3+3+3 At the clients discretion.£1,600,00015 Jul 2025Awarded

Contracts

  • Contract 1 · Chess CyberSecurity

    Signed
    8 Aug 2025
    Value
    £1,600,000
    Period
    18 Aug 2025 – 17 Aug 2028 · up to 17 Aug 2034 with extensions
    Status
    active
    Extensions
    2* 3 year extensions to be activated at the sole discretion of LiveWest

    No agreed KPIs: Not required to publish KPIs for contracts below £5M in value.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 33 at stage one10—

Contracting authority & participating public bodies

LIVEWEST HOMES LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS007724 · GB-PPON: PCRN-5716-MJRP Skypark, 1 Wellington Way, Exeter, South West, EX5 2FZContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CHESS CYBERSECURITY LIMITEDAwarded supplierGB-COH: 02962709GB-PPON: PJNQ-2513-JCDY Bridgford House, Alderley Edge, North West, SK9 7JPContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure