Find a TenderAwarded
Published 7 Feb 2025, 11:01 GMT

Official UK procurement notice

Security Operation Centre · Phoenix Software Ltd for Chelmer Housing Partnership (Feb 2025)

Official notice

Authority: Chelmer Housing Partnership (Housing)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Awarded value£121,378published contract · exc. VAT
Submissions closed 11 Mar 2025awarded 29 May 2025
Awarded to Phoenix Software Ltd

What is being bought

Published requirement description

The key aims of the new contract will be for the supplier to:

  • Deliver and manage a Security Operations Centre as a Managed Service
  • Provide CHP with assurance that cyber security services are configured correctly
  • Provide CHP with assistance in the event of a successful cyber security breach or attack
  • Centralise the management of the disparate security products that CHP currently employ
  • Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.

Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

CPV: Computer-related services

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: East of England
Extensions: There is an option to extend for up to a further one year at CHP’s discretion, including satisfactory performance by the Supplier. In addition, to allow for any implementation period prior to go-live, we may extend the contract duration in agreement with the winning bidder.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published award criteria (2)
  • Quality: 65
  • Price: 35
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
7 Feb 2025, 11:01 GMT
Last source update
11 Jun 2025, 14:35 BST
Award evaluation window
11 Mar 2025 – …
Authority reference
DN762380
FTS notice number
2025/S 000-031559
Classification (CPV)
Computer-related services
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-04dca5 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
11 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
11 Mar 2025, 12:30 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2025 → 11 Jun 2025 · 3 dates
  1. Submission deadline
    11 Mar 2025, 12:00 GMT
  2. Bids opened
    11 Mar 2025, 12:30 GMT
  3. Notice published
    11 Jun 2025, 14:35 BST

Notice history

2 events · 2 releases on Find a Tender · since 11 Jun 2025
  1. Status changed to complete
    11 Jun 2025, 14:35 BST
  2. Buyer details updated
    11 Jun 2025, 14:35 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £121,3781 contract exc. VAT
Bids received 335 from SMEs
Contracts signed 1latest 29 May 2025
Awarded toValueDateStatus
Phoenix Software LtdSME£121,378 †—Awarded

Contracts

  • Contract 031559-2025-DN762380-1 · Phoenix Software LtdSME

    Signed
    29 May 2025
    Value
    £121,378
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
33bids · 33 electronic5——

Contracting authority & participating public bodies

2 public bodies on the notice

Chelmer Housing Partnership

Contracting authorityHousingSocial Housing AssociationHousing and community amenities Myriad House, 33 Springfield Lyons Approach, Chelmsford, East of England, CM2 5LBContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Phoenix Software LtdAwarded supplier Blenheim Hose, York Road, Pocklington, York, East of England, YO42 1NS

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.