Official UK procurement notice
Security Information Event and Management Software and Professional Services
Authority: NATIONAL ENERGY SYSTEM OPERATOR LIMITED (Public body)
What is being bought
Published requirement descriptionProvision of security information event and management software
CPV: Software-related services
The lotProcurement structure
single lot · no lot value publishedLot #1Procurement of a tool used to continuously monitor information systems and networks…Awarded
Procurement of a tool used to continuously monitor information systems and networks for security events and anomalies, collect and review logs, and aid in the investigation of security incidents.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 May 2025, 15:42 BST
- Last source update
- 16 May 2025, 15:42 BST
- FTS notice number
2025/S 000-022341- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051626Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
Following a comprehensive and competitive procurement process, a direct award to Elastic is being proposed based on the following critical factors:
(i)Compliance with National Power Outage (NPO) Requirements:
The procurement exercise established that only two solutions that sit high in the Gartner Quadrant, Splunk and Elastic, are capable of meeting the stringent National Power Outage (NPO) requirements. These requirements explicitly preclude the use of cloud-based SIEM solutions. Furthermore, both technologies are compatible with the selected Managed Security Service Provider (MSSP) and have readily available engineering expertise within the open market. This significantly reduces delivery risk and ensures continuity of service.
(ii)Technical Recommendation and Internal Validation:
The selected SOC MSSP has provided a strong recommendation in favor of Elastic, citing its suitability to meet the NPO constraints and operational needs. In parallel, the NESO Chief Security Office (CSO) has conducted an internal assessment of Elastic and confirmed it aligns with their functional and security requirements. This dual endorsement reinforces confidence in the technical and strategic fit of the solution. Furthermore, Elastic is already being used in CNI and the business for health monitoring purposes, so there is some experience in supporting it.
(iii)Cost Efficiency:
From a financial standpoint, Elastic is significantly more cost-effective option compared to Splunk. The estimated annual cost of implementing and maintaining Splunk is over eight times higher than that of Elastic. This substantial cost differential highlights the strong value for money achieved through a direct award to Elastic, making it the more economically viable solution.
In light of the above considerations, namely compliance with critical NPO constraints, alignment with MSSP and CSO assessments, and marked cost savings, a direct award to Elastic is both justified and strategically sound.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracts
Contract 022341-2025-1 · supplier not published
- Signed
- 29 Apr 2025
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- OFGEMReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.