TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Scotland’s Domestic Abuse and Forced Marriage Helpline

Call centre
Scotland (UKM)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Scottish Government: "Scotland’s Domestic Abuse and Forced Marriage Helpline". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityScottish GovernmentScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Scottish Government
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Scottish Government. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.4Bids / Report
44.4% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 71 active published awards; 63 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityScottish Government
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published9 Aug 2024, 08:41 BST
Last source update9 Aug 2024, 08:41 BST
Recurring procurementNot published
ClassificationCall centre
Delivery area
Scotland (UKM)
OCIDocds-h6vhtk-044512
What is being bought
The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf. The main objectives of the service are to: · Provide free, 24 hour, 365 days a year, specialist domestic abuse and forced marriage support service; · Provide specialist advice and signposting in relation to domestic abuse and forced marriage; · Be accessible to anyone who needs the service; Provide confidentiality and anonymity to anyone using the service.
What changed
From the official release history
  1. Status changed to complete
    9 Aug 2024, 08:41 BST
  2. Official notice release published
    9 Aug 2024, 08:41 BST
  3. Status changed to published status
    8 Apr 2024, 16:07 BST
  4. Official notice release published
    8 Apr 2024, 16:07 BST
  5. Submission deadline changed to published date
    8 Apr 2024, 16:07 BST
  6. Official notice release published
    5 Apr 2024, 16:05 BST
  7. Status changed to active
    5 Apr 2024, 11:24 BST
  8. Official notice release published
    5 Apr 2024, 11:24 BST
  9. Submission deadline changed to 7 May 2024, 12:00 BST
    5 Apr 2024, 11:24 BST
  10. Status changed to planned
    4 Mar 2024, 11:23 GMT
  11. Official notice release published
    4 Mar 2024, 11:23 GMT
  12. Buyer information updated
    4 Mar 2024, 11:23 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf. The main objectives of the service are to: · Provide free, 24 hour, 365 days a year, specialist domestic abuse and forced marriage support service; · Provide specialist advice and signposting in relation to domestic abuse and forced marriage; · Be accessible to anyone who needs the service; Provide confidentiality and anonymity to anyone using the service. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    9 Aug 2024, 08:41 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 10 Jul 2024, 00:00 BST · £3,318,834
Commercial outcome and competition
Awards
Scottish Women's Aid
Not published · Not published · active
Contracts
Contract
£3,318,834 · signed 10 Jul 2024, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 2 (lot 1)
smeBids: 2 (lot 1)
Buyer and organisations in this procedure

Scottish Government

Contracting authority GB-FTS-6067
View buyer profile

  • Scottish Government
    buyer
    centralPurchasingBody

    Victoria Quay, Edinburgh, UKM, EH6 6QQ
    freya.boyes@gov.scot
    +44 1412420133

  • Edinburgh Sheriff Court
    reviewBody

    Sheriff Court House, 27 Chambers Street, Edinburgh, EH1 1LB

  • Scottish Women's Aid
    supplier

    132 Rose St, Edinburgh, UKM, EH2 3JD
    +44 7453317723
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published