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Find a TenderPast planning notice
Published 8 Mar 2023, 12:24 GMT

Official UK procurement notice

SAP Technical Support · UK public procurement notice

Official notice

Authority: The Mersey Docks and Harbour Company (Public body)

Services
Sectors: IT Services & Software (72) Delivery: UK
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 10 Apr 2023from the planned procurement notice

What is being bought

Published requirement description

Peel Ports owns and operates six of the UK’s most important ports (Port of Liverpool,

Heysham Port, Manchester Ship Canal, Medway (Chatham, Sheerness), Clydeport

(Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a

container terminal in Dublin. In support of it’s operations, Peel Ports uses a range of

SAP environments to manage it’s enterprise, all of which require support.

As such, Peel Ports are currently undertaking research into the capabilities of the

market to provide SAP Managed Services and Application Support.

Peel Ports would like to engage with companies who are able to provide support

for all SAP modules.

CPV: Software support services · Systems and technical consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1The service requirements consist of;Planned

The service requirements consist of;

  • Managed services to maintain technical environment to ensure availability within BAU
  • Application support, ticketing and maintenance services
  • Infrastructure management services for Microsoft Azure hosting services
  • VAR delivered support
  • SAP Ariba (SNAP, Supplier Portal)
  • SuccessFactors (EC, Recruitment, ECP, Performance & Goals, Time & Attendance, LMS, Onboarding, Succession)
  • Concur (Travel & Expenses)
  • CX (CRM & Case Management – Segmentation to Lead / Lead to Quote / Quote to Contract)
  • SCP (Customer Payment Portal)
  • BW4/HANA (Data Warehouse)
  • S/4 Hana
  • Core Finance (GL Accounting, AR, AP, Asset Accounting, Cash Management, Financial Closing Cockpit, ACR, ICMR)
  • Project and Portfolio Management (PPM), Cost & Project Accounting (PS)

Billing (SD)

  • Real Estate (REFX)
  • GRC (EAM, ARA)
  • Enterprise Asset Management (EAM) – Work Management / Reactive Maintenance / Planned Maintenance
  • Environmental Health & Safety (EHS)
  • Purchasing (OpenText VIM)
  • Inventory Management (IM) / Stock Replenishment (MM) / EWM
  • Business Plan & Consolidation (BPC)
  • Document Management
  • Management of SAP Licensing (Ariba, SaaS, SAP Cloud, Concur)
Delivery: UK · Port of Liverpool
72220000 Systems and technical consultancy services

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
8 Mar 2023, 12:24 GMT
Last source update
8 Mar 2023, 12:24 GMT
Authority reference
PPIL/C0132/SAP Technical Support
FTS notice number
2023/S 000-006737
Classification (CPV)
Software support servicesSystems and technical consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03b088 Find a Tender

Publisher note: If you have experience in this area, please provide as a minimum the following information and submit to the Peel Ports Sourcing Team mailbox: [email protected] • Company Name • Contact details, including location telephone and e-mail address, main point of contact and position in Company • A short description (1-2 paragraphs) of your Company’s capabilities in this area The deadline response date is 10:00 on 22nd March 2023 and the procurement event, which will include the full suite of tender documents, will be published April 2023.

How it was run

Official notice
Submission deadline
—

Timeline

8 Mar 2023 → 10 Apr 2023 · 2 dates
  1. Notice published
    8 Mar 2023, 12:24 GMT
  2. Tender notice expected
    10 Apr 2023, 00:00 BST

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Peel Ports Investments Limited

Contracting authorityPublic bodyPort-related activities 5433920 Maritime Centre, Liverpool, UK, L21 1LAContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.